Recently, it has been reported that the "safe and eager to learn" of Shanghai Ping An Wisdom Education Technology Co., Ltd. has been reflected by parents and students. Without knowing it, when purchasing courses related to Ping An's online education platform, Haier's consumer finance loan was handled. In addition, according to the "cable v. package case", "An Haoxue" still has the problem that the goods are not on the right board.
According to relevant media reports, a parent bought a safe and eager online English course for children. Originally, he only planned to buy a one-month course, but the staff strongly recommended a two-year course with a total price of more than 30,000 yuan. Although the parent made it clear that he couldn't afford it, the salesperson assured him that the fee could be refunded at any time within one month and the course fee could be handled by stages. After half a month, the child's class effect was not good, but the parents' application for refund was blocked. Since then, parents have received a notice of deduction every month, and it was not until half a year later that they found out that they had applied for Haier's consumer finance loan.
Another college student also encountered the same situation. In May 2020, the student signed up for a safe and studious adult English course, but without seeing any loan agreement, the staff took out a loan from Haier Consumer Finance. During the process of handling, the student did not receive any confirmation information such as text messages and telephone calls until he was reminded to repay.
According to the information of Netscape Enterprise Library, "Ping" belongs to Yang, founder, chairman and CEO of Shanghai Ping An Wisdom Education Technology Co., Ltd. Is committed to building a comprehensive online education platform for K 12, providing diversified online teaching services for children aged 5- 18, such as English, mathematics, programming and Chinese. It is conducive to cultivating children's comprehensive qualities such as language application ability, logical thinking ability and creative thinking ability, helping children to develop in an all-round way, realizing dialogue with the world, nature, future and mind, and letting more children shine on the stage of life.
In addition, the case of well-known online consumer dispute mediation platform "Diannvbao" accepting users' rights protection shows that "Safe and studious" has the problem of wrong goods.