1 Post-payment: provide valid identification of the owner.
2 Prepayment: prepaid users with real-name registration system provide valid identity documents of the owner, and non-prepaid users with real-name registration system can only apply for replacement cards after real-name registration;
3 Entrusting others to handle it: the agent shall submit the original valid identity documents of the principal (owner) and himself at the same time, and shall not entrust others to handle the replacement card in different places;
4. Company customers: provide the original valid certificate of the company, the letter of introduction of the company (with official financial seal), the ID card of the manager or other valid identification documents.
Tips: You need to settle the arrears and pay the card replacement fee. The specific charging standard depends on local conditions. If different cities have different policies, some cities do not support agency, and the local policies at the time of handling shall prevail.