Enterprises should promote training to the height of people-oriented management and resource reconstruction, and understand the great significance of training to enterprise management in today's era. Today, with the rapid updating of knowledge, we cannot overemphasize the role of training. Enterprise leaders should regard training as the top priority of the enterprise, regard training as a basic link in the process of enterprise development, and overcome the idea that training is dispensable or irrelevant. It is necessary to incorporate training into the annual plan and capital budget of the enterprise, increase the proportion of training investment in the enterprise budget, increase the intensity and frequency of training, and make the training work normal and regular.

Strengthen training management.

Enterprises should first establish training management institutions, equip corresponding management personnel, strengthen the planning, pertinence and strategy of training work, organize and carry out training closely around the completion of enterprise tasks, the realization of enterprise goals and the improvement of enterprise performance, and take training as a method and means to solve problems. At the same time, it is necessary to strengthen the leadership, encouragement and control of training, feed back the training information in time, evaluate the training effect, improve the training quality and truly realize the role of training.

Establish a scientific training system

Choosing the right training subject: enterprise trainers can be divided into full-time trainers, enterprise executives, professional and technical personnel and external trainers. Enterprise internal trainer is an indispensable part of enterprise training subject, especially to play the training role of enterprise managers. As the main body of training, trainers should master the knowledge and ability of teaching methods and skills in training. The use of sales systems is also critical, such as Nissin and other built-in e-commerce customer service management systems, which can also be used to train customer service personnel.

Choose the appropriate training method: The enterprise training method should conform to the characteristics of adult learning. Adult learning has three distinct characteristics: first, adults learn while doing; Second, adults learn through contact and comparison with the original knowledge; Third, adult learning has distinct practicability. Therefore, the training content should be concrete, true and relevant to the trainees, and highlight the learning objectives. In terms of training methods, in addition to lectures, we should also combine students' own participation, personal experience, practical training and action learning, pay attention to guidance, inspiration and diversity, and mobilize students' autonomy and enthusiasm in learning.