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How to write the plan of the pharmacy manager?
If I am a store manager and have worked in the company for two years, I have fallen in love with the company deeply in my work, study and life in these two years. So I'm here today because I think I can do more for the company and do more work. I believe that with my loyalty to the company, my concern for my work, my love for my colleagues and my focus on products. I can be a qualified store manager. If I become the store manager first, I'll catch four managers 1. Consolidate sales management. As a sales terminal, sales is the most important function. While maintaining the continuous improvement of their sales performance, they want to constantly stimulate the sales interest of sales staff. The specific content is the daily on-site sales, service, price control, source coordination and competitor survey with sales staff as the core. 2. The status of strengthening service management services has risen from a means of sales to the working target level of paying equal attention to sales. This is also a characteristic that distinguishes a store from other competitors and has obvious advantages. There are many contents in the service, but the ultimate goal is simple: to satisfy customers. The content of the service includes many things, including three-meter smile, patient explanation, sunshine vitality and so on. (See Chapter 7 for details) 3. Improving personnel management is directly related to the quality of sales and service. A first-class sales team must have a group of first-class sales staff. The overall quality of salespeople is closely related to management. I will start to improve the sales staff's sense of responsibility, commodity knowledge, sales skills and self-motivation. Improve sales efficiency and put an end to idle talk. At present, in my mind, the staffing of an excellent sales team =4+ 1+ 1 should be an ideal number. (Keep at least two sales receptions, find customers on a sales line and investigate competitors) 4. Humanized environmental management We have clearly put forward "creating a good shopping environment and atmosphere for customers", and the basic goal of environmental management is to create a good hardware environment. Among them, on-site goods management, sanitation, gifts/giveaways, and booths are all objects of environmental management. According to the existing conditions and conditions, I will strengthen the planning in terms of reasonable placement of goods, location selection of gifts, PPT displayed (playing some PPT to promote sales, such as product pictures or introductions), label style, store atmosphere and so on. Second, do it yourself and set an example. The store manager is the supreme commander of a store, and his basic duty is to be fully responsible for the daily management of the store. But as a new store manager, I will do it myself, set an example and never shirk my responsibility. Infect my sales with my actions. Use my enthusiasm and vitality to promote the sales performance of my sales staff. Use my behavior to bring out a strong sales team with a new sales concept. Three, the five principles of being a store manager 1, and the sense of responsibility of "love the store as home": Because I love my job, I also firmly believe that I can do my job well. 2. Work style of setting an example: strictly abide by the company's system and use my positive attitude to drive employees' sales interest. 3. Careful and patient personality: use care and patience to improve the transaction probability and team atmosphere of the team. 4. Ethical principle of doing things fairly: treat things rather than people, and handle all major and minor issues within the team fairly. 5. Work system of absolute obedience: absolutely obey the tasks and orders given by superiors. Fourth, keep learning and growing. Keep learning and improve the ability of planning, organizing, coordinating and leading. Every day, anytime, anywhere, and ask yourself and the sales staff to constantly learn their own commodity knowledge, but also learn the product knowledge of other brand products. Encourage salesmen to read more positive books, often organize collective discussion and collective training, and erect "sales stars". Fifth, basic training if every salesperson has enough professional knowledge and quality. Well, if you sell less, you will make less profit and you will not be able to finish the task. The importance of strengthening basic training is obvious. We should not only provide regular training for our own products, but also provide regular training for products of other brands. Improve the sense of honor and disgrace of sales, focus on promoting their self-motivation, and let them learn, observe and think by themselves. We should not only give them regular product training, but also regular service training and sales discussion. Sixth, a reasonable reward and punishment system A reasonable reward and punishment system can not only stimulate employees' positive sales mentality, but also make them feel that they are working for themselves and are their own bosses. Fully mobilize the enthusiasm of all sales staff to improve sales performance. Seventh, service is the biggest card. I remember Liscott, CEO of the retail giant Wal-Mart, said, "When people mention Wal-Mart, don't think about our annual sales figures of more than 200 billion dollars. This does not mean that Wal-Mart. I hope that the impression of Wal-Mart in people's minds will always be blue overalls and a smile that will satisfy you, so that you can come again. " Employees are the embodiment of service and the image ambassador of the company. Good service will win a good reputation. Good service can not only show employees' personal style and improve their own quality, but also enhance the overall image of the company and produce intangible benefits. Shops are mainly retail. In the modern retail competition, service competition has replaced price competition to a certain extent and has become the focus of a new round of market competition. Today's Hao San Street is no longer a simple product economy era, but is changing from the product economy era to the commodity economy era. The latter only adds a little service, and the profit and sales volume will be much higher than the former. What I want to do is to bring out a service-oriented and economical team, because only in this way can I be in an invincible position in the increasingly competitive street of Hao San and complete one task after another given by the leaders. I want every salesperson to know that we may not be as good as the price of a company, but our service is the best. This is where we can surpass them. This is where we are different from them. They sell products and we sell services. Cultivate the habit of selling 3 meters smile, careful and patient personality, sunny working atmosphere, more professional knowledge, better quality cultivation and so on. Let them know that we sell more services than others, so our products can't be cheaper than others'. Completely eliminate the bad habit of price competition now, and say it can be cheap whenever customers ask if it can be cheap. Tell them that salespeople who sell by price are the most unqualified sales. Because the significance of store sales lies in profits, not shipments. Encourage sales to improve the profit of unit commodities, and provide profiteering awards and profiteering king awards. If my sales team can win the windfall prize, it will prove that my store sales team is very strong, a team that can shout everywhere, and a team that can make other competitors very scared. Finally, I want to say that no matter which store I and my sales team are in, I will let customers see that we are like going home, and they will feel at ease, comfortable and at ease when they come to our store. Let the company see that our sales team will be at ease, at ease and happy. I believe that through the efforts of each of us, we can grow together with the company, realize our dreams, realize our wishes and build a perfect brand store and brand company. I hope you can give me some advice and grow up together.