Amazon does not need to print labels for door-to-door returns, and products that do not support door-to-door returns need to print labels. For goods that do not support door-to-door return, you need to print the return label and put it in the package according to the requirements of the online return center, and send the returned goods back to Amazon warehouse by surface mail or EMS.

Delivery personnel do not refund cash when picking up the goods. Depending on the address, the goods will be returned to the warehouse about 7 days after the return application is accepted. Amazon/resident sellers (sold and distributed by sellers) will handle the buyer's refund after receiving the goods and verifying that the goods can be returned.

Extended data:

Goods that support door-to-door return: the delivery staff will pick up the goods in about 4 days. Please keep the phone open and the goods in good condition. After successful delivery, the goods will return to Amazon warehouse in about 3 working days.

Applicable to Beijing, Chengdu, Foshan, Guangzhou, Hangzhou, Hefei, Jinan, Nanchang, Nanjing, Ningbo, Qingdao, Xiamen, Shanghai, Shenzhen, Shenyang, Shijiazhuang, Suzhou, Tianjin, Wuhan, Xi, Changchun, Changsha, Zhengzhou, Zhuhai, Baoding and Zhengzhou.

Amazon return process