Of course, I don't know the nature of your shopping mall for the time being.
I have done simple staff training in the early stage. Mainly in sales.
Of course, the employees in our store are not highly educated. I can talk to you.
Because we are engaged in trade and sales. There are domestic and foreign points.
1, relations with employees.
First of all, let them know about my previous relationship with them, and use the first three or four days to get to know all aspects of employees and remember their looks, names, personalities and so on.
2. Let employees know about their work.
Don't say impossible yet. You can exchange your views on this job with the staff, if you know the line. . Talk to you briefly and talk. This will get closer to employees and let you know what they think.
3. Conduct special training for employees.
I hope you can spend more time under the understanding of employees. People who work are different, but the nature of work is the same. After getting to know the employees, you can get to know the general situation in your mind and go to relevant operation training. Pay attention to the temper and cognition of some employees during this period. . This is related to the previous communication.
4. Carry out various exercises during training. .
Real people to real people. You can do some rewards.
Promote the enthusiasm of employees
5. Communicate with employees more.
Understand their thoughts in real time and think from the perspective of employees.
Especially those employees who don't pay much attention to sales. . .
6, 7 days is a small cycle, all kinds of summary.
I don't work in the human resources department. . I'm just talking about my experience. .
All the teams I took at that time are here now, and no one has left, but some of them have advanced or will be transferred ~ ~
One more thing, be friendly to employees. . .
Formal occasions can follow the rules and be closer in private.
I hope you can succeed.