Summary of official reception of government agencies and units 1
I received the first training for new employees
Summary of official reception of government agencies and units 1
I received the first training for new employees in 20xx Bureau, the training time was: 20091February 10, the training place was: 20091February 20, and the training place was: 20091February 20.
I have been working for five months. With the careful care of the unit leaders and the enthusiastic help of my colleagues, I gradually adapted to the dual environment and identity changes from campus to institutions, from college students to civil servants, and I was able to perform my duties conscientiously subjectively. The specific performance is as follows: I am rigorous in data financial accounting, actively study the accounting system of inspection and quarantine system, and participated in it from August 1 15. The reception was warm and thoughtful to the guests, and the accommodation was properly arranged according to the guests' itinerary, and the vehicles were dispatched in time to facilitate the guests' travel and show the good image of Langfang Bureau. In the warehouse, I have a detailed record of the daily necessities of the unit, such as registration, acquisition and purchase, which is convenient for statistics and management. In life, I constantly strengthen the study of political theory, improve my political literacy, consciously resist the erosion of decadent culture, maintain a frugal and simple life style, and constantly improve my comprehensive quality.
Although some achievements have been made through just a few months' work and practice, there is still a big gap with the organizational requirements, mainly: insufficient social experience, insufficient work experience, more reports to leaders, less suggestions to leaders, and work initiative to be strengthened. In the new year, I will adhere to the spirit of forge ahead, be down-to-earth, forge ahead, strive to overcome my own shortcomings, straighten my position, respect leaders, unite colleagues, learn with an open mind and seek truth from facts. Do more things, do small things, sharpen yourself in bit by bit practice, strive to improve work efficiency and level, and strive for greater glory and progress!
Summary of official reception of government agencies and units II
Time flies like a blink of an eye. In a blink of an eye, we have stood on the tail of 20XX. Looking back on the past 20XX years, my heart is filled with emotion.
In March, I went to xx Real Estate Co., Ltd. after attending the interview organized by the group company, and was mainly responsible for drafting and writing the xx project documents of the company. I have worked in the company for almost a year in a blink of an eye. During this period, through the support and help of leaders and colleagues, as well as the constant sharpening of daily work, I made rapid progress. Thank the company for providing me with a growth platform, and thank the company for its support and concern on this platform. With your help, I can be more handy in my work, and because of your help, the company's development can flourish.
Next, I will report and summarize all my work in 20 13:
First, strive to strengthen personal learning and progress, and improve the ability to draft documents.
As an office clerk, it is my main goal to constantly improve my writing level and draft an excellent written material, because many written materials are one of the ways for leaders to communicate with the outside world and a list that reflects the overall development of enterprises. Therefore, I always adhere to the principle of concise and accurate writing, and strive to make the written materials I provide correctly reflect the gist and intention of the leaders.
In this year's writing work, I witnessed the change of my writing style from rough to mature, from chaos to uniformity. I will take any written materials given by the leader seriously every time. I will look up books or surf the Internet for unskilled genres, and try my best to make every written material perfect. At the same time, under the guidance of leaders, I gradually became familiar with many genres and was able to write successfully according to the requirements of the company. The following are the types of documents I intend to write:
1. Application report documents: such as xx related materials application, project personnel recruitment request, personnel transfer request and other application reports.
2. Summary plan documents: xx project weekly, monthly, quarterly and annual summary plans, company weekly plan summary and other plan summary documents.
3. Contract documents: such as the agreement on the production and installation of outdoor billboards for xx project, the contract for dredging of xx reservoir, the contract for leveling 10 mu of land and the bidding documents for related projects.
4. Institutional documents: such as xx project office rules and regulations, xx project computer use and management system, xx Hongyan feeding management system, post responsibility system, etc.
5. Feasibility report documents: the feasibility report on the establishment of xx General Aviation Company and the feasibility report on the construction of Hongyan breeding and domestication base, etc.
While successfully writing each genre document, I also try to explore and classify each genre document I drafted, and explore its specific writing ideas, so that my future writing will be smoother and more regular, and I will make unremitting efforts to build an overall document writing framework.
Second, actively realize self-shaping and promotion, and enhance the overall reputation image of the company.
As a place to handle comprehensive affairs, the office requires high comprehensive quality of clerks. Therefore, in addition to drafting documents, I also constantly improve my self-cultivation and comprehensive quality, strive to do a good job in the reception of visiting customers and telephone consultation of calling customers, so that my words and deeds can correctly reflect the company's reputation and image, accurately convey the company's attitude and decision, and strive to carry forward the company's good corporate culture, such as assisting office staff to receive the owners of Jinxing Community, Taocun Trade City Project and Daxindian Project, reasonably solving a series of problems in the real estate process, and helping to solve business households.
At the same time, in the handling of interpersonal relationships, I also actively change, adapt to the cultural atmosphere of the office as soon as possible, strive to maintain good friendly relations with every employee, and make my own efforts to create a harmonious office culture.
Third, correct work attitude and do every little thing carefully.
There is a saying in the historical story: a nail hurt a horse and a horse lost its country. Therefore, the details determine success or failure.
Doing every detail well is the requirement of my work attitude. In my work, I can regard every task assigned by the leader as an important thing, go all out and do my best to complete it with high quality and high standard, so that every little thing can become a display of the company's reputation and culture. For example, do a good job in drafting and printing each document; Do a good job of receiving and replying to every email in time; Do a good job in informing and conveying every notice; Do a good job in purchasing and delivering every material of the project. These are actually small things, but every small thing is a big thing. If it is not communicated correctly, it will affect the overall cognition and evaluation of the company by the outside world. Therefore, in this respect, I have been making continuous progress, striving to improve myself, and shaping a good public image of the company with my proper words and deeds.
Four, improve work efficiency, timely and effectively complete the tasks assigned by the leadership.
The level of work efficiency is a way to reflect the company's reputation and image, so it has always been my way of working to improve work efficiency.
In dealing with the daily affairs of xx entrusted by the leaders, we have fully achieved the efficient work style of determining the work direction, not going the wrong way, making full preparations in advance, not wasting time in Hua Cuo, constantly learning new knowledge, and not making unnecessary efforts. Before dealing with anything, you should carefully ask the leaders and colleagues you don't understand, don't act before you fully understand, make a careful plan before you act, and then give timely feedback and timely repair in the course of action, and use PDCA's work cycle to strive to successfully complete the work tasks ahead of schedule within the work period specified by the leaders.
The xx project is currently in the initial construction stage, so many things are the first time for the project, and it needs to be prepared in a short time, such as the purchase of swans and geese and the equipment of related items. Without knowing the market situation, we made full use of the network and surrounding network resources, actively prepared and inquired, and then successfully completed the supply of Hongyan materials through active visits and multi-party comparisons, and reasonably arranged them in place as required, and completed all tasks assigned by the leaders in advance within the specified time.
Of course, in the whole work, due to limited experience, lack of self-ability, and sometimes not strict with ourselves, there are also quite a few work mistakes, such as many loopholes in document drafting, imprecise logic, imprecise expression, and frequent typos in drafted documents. I would like to take this opportunity to make a profound review, and at the same time, I will ensure that I will strive to overcome strict requirements in my future work, and strive to ensure that the written materials drafted are free of typos, the style of writing is becoming more and more mature, and the logic is becoming more and more rigorous, and I will try my best to shape and publicize the company's software culture.
20XX is a crucial year for me. After nearly a year's work, I have successfully changed from a campus person to a social person, gradually abandoned those unrealistic ideas and devoted myself to my work. As my work became more and more handy, I began to think about how to make new achievements in my work in order to realize my own value. I have always been very active and don't want to fall behind. I keep telling myself: I must do everything well and go all out. Through this year's experience, I deeply realized that carefulness and preciseness are the necessary working qualities of an office clerk, while proficiency, familiarity and continuous innovation are the key factors for mediocrity or Excellence.
So in the new year, I set myself a new goal, that is, to step up my study, enrich myself better, and meet the challenges of the new year with a full mental state. With the acceleration of xx project, there will be more tasks and challenges waiting for me next year. I am secretly cheering for myself, making continuous progress in my work, gaining a foothold in the challenge and being down-to-earth. My vision is not limited to the small circle around me, but should focus on the overall situation and future development. At the same time, I will learn from other colleagues, learn from each other's strengths, exchange good work experience with each other, and strive for better progress.
Summary of official reception of government agencies and units 3
Time flies, the sun flies. Over the past year, with the care and help of the department leaders and directors, I have worked hard and conscientiously, and completed my own work and the work assigned by the leaders with a pragmatic work style, firm ideological belief and full work enthusiasm. Focusing on improving the work efficiency and quality of the call center, giving full play to post functions and constantly improving working methods, the work efficiency of the call center has been promoted and various tasks have been successfully completed. Now briefly summarized as follows:
First of all, due to the continuous development of new communities, our business volume is also increasing. * * * Received nearly () calls this year. Among them, there were nearly () telephone repairs and nearly () sudden accidents. When accepting unexpected accidents, report to relevant departments and leaders at the first time, communicate with users well, learn patience and tolerance, and need tolerance and understanding of users. After the fault is recovered, we will also pay a return visit to the users and report to the leaders as soon as possible.
Secondly, it is also important to take a friendly attitude towards users and pay a return visit, so that we can understand some opinions of users on our services and help to understand the maintenance situation of maintenance personnel and users' suggestions.
As an excellent customer service staff, you should have the conditions of affinity, professionalism and instant truth, because the key person to ensure user satisfaction is every employee who answers the phone.
Finally, the first thing for customer service staff to solve problems for users is always to deal with users' emotions. Emotional service is also part of their work. When they encounter users' dissatisfaction, they should deal with it in the right way in time. Let users be satisfied, and take the establishment of good customer service relationship as the service goal.
In this year's work, I also realized that mentality is very important in my work. In order to promote the progress of my work and constantly improve myself, I should not only have passion, but also have a positive and peaceful mind. However, in the future work, we still need to learn from other people's experience to make up for our own shortcomings and constantly enrich our professional and technical knowledge, so as to better help users and let ourselves go further.
I will try my best to correct the shortcomings in my past work, continue to work hard, always adhere to the attitude of asking if I don't understand, learning more if I don't understand, cooperate more with my colleagues, report more to my leaders, complete my work better, arrange my work reasonably, and contribute to the development of the company.
Summary of official reception of government agencies and units 4
20xx is a year of promotion for the company. Since the file of XX this year was adapted into the file training for employees, everyone's work has become more standardized and internal management has become more standardized. Our property services have been recognized by the owners and have formed a benign interaction with them. I am fortunate to experience with leaders and colleagues at all levels of the company and share the joy of every success of the company. This is also a valuable experience in my life. I will summarize my work in the past year as follows:
I. Work:
At the beginning of this year, the LED curtain wall lights on the west facade of Allianz Building were overhauled. The task is tight, the construction period is short, and the construction unit is very tight. The construction supervision task was successfully completed as planned, the construction period was guaranteed, and the quality was effectively controlled. LED curtain wall lights have been running for nearly a year, basically trouble-free, and achieved the original goal.
Around May, I participated in the adaptation of the company's documents, and put forward suggestions for improvement of the shortcomings of the original documents. All the adaptations were completed in July. Two months before the document was adapted, the phenomenon of sharing old and new documents was implemented. During this period, the old and new documents are not suitable. After many trainings and revisions, the new documents are basically operated according to the new standards and processes.
As a high-pressure foreman, lead employees to do a good job of equipment maintenance according to the annual plan, operate in strict accordance with the newly compiled document specifications, and fill in relevant forms. And do a good job in weekly work plan, employee scheduling, material procurement plan, etc.
Since the post was adjusted to the position of operation supervisor in September this year, it was mainly to follow up the maintenance list and coordinate the work between departments, make reasonable arrangements, fully mobilize the enthusiasm of employees, and carry out cross-cooperation among teams in the case of insufficient staff in June 5438+ 10 and June 165438+ 10. Complete the pre-maintenance order efficiently, let employees help each other, and achieve the good habit of not dragging orders. Of course, in the early days, I was confused and even doubted that I was not suitable for this job. Later, I found that as long as I constantly adjusted my mentality, although no one said it, I naturally knew what I should do as the general dispatcher of the project, and some things I didn't understand were solved, and suddenly I was suddenly enlightened. Now as long as I work, I will do things well with full enthusiasm. The adjustment of mentality makes me understand that all positions have opportunities to develop their talents and increase their knowledge.
In June165438+1October, the company conducted a customer opinion survey, and I was fortunate to participate in it. Although I have to communicate with customers frequently as an operation supervisor, it is the first time for me to pay a return visit as an opinion survey. I participated in this opinion survey with great enthusiasm, and customers expressed satisfaction with our return visit. In particular, Europlo, a new company of 33F in the United States, greatly appreciated the maintenance quality and carefulness of our engineers and technicians, and proposed that employees should be trained in the service fee of customer units, so that every employee can understand the maintenance workflow of the engineering department and complete the maintenance work in a standardized way.
Second, team building:
As the chief dispatcher of the engineering department, you should inspire others to work together with you to achieve the same goal and create an environment where opportunities and growth coexist. Trusting employees on the basis of understanding can not only make employees experience the pleasure of solving problems and sharing success, but also make employees realize that they are part of this team and everyone is a valuable contributor to this team. Timely and effective communication can not only solve many existing and potential problems in work, but also let team members know that the team needs them, stimulate their enthusiasm for work and form a harmonious team. As a dispatcher, we must understand the tangible and intangible needs of everyone in the team, try our best to meet their needs or guide them to change their needs. With the strengthening of this ability, team members will be more energetic, cohesive and fighting.
Three. Shortcomings and target direction
The past year was a year of harvest and joy. I recorded my progress on the calendar. While seeing their own achievements, they also clearly see their own shortcomings, such as lack of initiative in communication, lack of mastery of core technologies, impatience, and some gaps in the overall situation, and so on. Sometimes I can't see my shortcomings clearly. I sincerely hope that leaders and colleagues will give me more valuable advice in my work. In my future work, I will continue to adhere to the work motto of being lenient with others and being strict with myself. While constantly improving and perfecting my work, I will further enrich myself and improve my management ability by participating in learning.
Four. abstract
I have always admired such a philosophical saying that a gentleman is healthy and self-reliant. I have made progress myself. The glory of the company needs our efforts to create, and personal development needs our own efforts to achieve. For these lofty goals, I have been making unremitting efforts and struggles. In the future work, I will continue to guard against arrogance and rashness, work hard, closely unite with everyone in the company's big family, and use my brilliant youth to achieve the company's greatest goal.
Summary of official reception of government agencies and units 5
In 20 years, with the deepening of the reform of government revenue and expenditure subjects and the sustained and stable development of the national economy, our bureau insisted on focusing on budget implementation and cost saving, and did a good job in financial management of units. Under the correct leadership of the provincial and corresponding leaders, we rely on the joint efforts of all financial personnel, work pragmatically, strictly abide by the accounting system of administrative institutions, and provide quality services for the management and development of the bureau.
(A) year-end financial analysis-budget analysis at the beginning of the year
This year's budget is _ _ yuan, an increase of _ _ yuan over the previous year. Among them, the basic expenditure was _ _ yuan, an increase of _% over the previous year, and the project expenditure was _ _ yuan, an increase of _ _% over the previous year. The reason for the increase in basic expenditure is:, and the reason for the increase in project expenditure is.
(2) year-end financial analysis-analysis of the implementation of this year's budget.
1. Financial subsidy income
The financial subsidy income is allocated * * * yuan in the whole year, of which the basic expenditure is allocated * * * yuan in the whole year and the project expenditure is allocated * * * yuan in the whole year.
Superior subsidy income _ _ yuan, other income _ _ yuan.
2. Operating expenses
The annual * * * expenditure of business expenses is RMB _ _ _, in which: the annual * * expenditure of basic expenses is RMB _ _ (salary and welfare expenditure, commodity and service expenditure, personal and family allowance, RMB _ _), and the annual * * expenditure of projects is RMB _ _ (salary and welfare expenditure, commodity and service expenditure, RMB _ _). Of all the expenses, _ _ _ _ _ _ _ _ and _ _ _ _ are relatively large, mainly because.
The superior subsidy expenditure is _ _ yuan, which is mainly used for _ _. Other expenses _ _ yuan, mainly used for _ _.
3. Year-end accounts
This year, the company * * * received _ _ yuan and * * * spent _ _ yuan. The business balance at the end of the year is RMB _ _, including the basic balance of RMB and the project balance of RMB _ _. Last year's balance was _ _ yuan, and this year is _ _ yuan more (less) than the previous year. The reason for the surplus or deficit is.
(C) year-end financial analysis-existing problems and suggestions
1. Actively clean up other receivables.
Other receivables are mainly loans borrowed by employees for business trips and shopping. If these loans are not cleared in time, they will not truly reflect economic activities and expenditures, and even cause unnecessary losses. Therefore, we take active measures to manage and liquidate through year-end financial analysis.
The first is to control the amount of funds receivable.
The second is to shorten the occupation time of accounts receivable.
The third is to clean up and settle accounts receivable in time.
For some employees who are owed wages, meet and say hello, and let them settle their accounts in time. If you still can't pay back, you will deduct part of your salary every month until you pay off the loan.
2. Strengthen the management of fixed assets.
Fixed assets are important material conditions for the station to carry out business and other activities, with various types and complete specifications. In this management, many people have not paid attention to it for a long time, and there is an idea of valuing money over things and valuing procurement over management.
In the future, it is necessary to strengthen management in this area. In the usual reimbursement work, the financial department will urge the manager to register the fixed assets in time and check with the user department regularly to ensure that the accounts are consistent with the facts.
Through inventory, we can find and plug the loopholes in management in time, properly handle and solve various problems in management, and formulate corresponding improvement measures to ensure the safety and integrity of fixed assets.
3. Pay attention to the daily financial revenue and expenditure management
Revenue and expenditure management is the top priority of a unit's financial management. Strengthening revenue and expenditure management is not only the need to alleviate the contradiction between supply and demand of funds and develop the cause, but also the embodiment of implementing the policy of running all undertakings with diligence and thrift. In order to strengthen this management, the station should establish and improve various financial systems in the future, so that the daily financial work can be followed by laws and rules, and the management can be standardized and institutionalized. All expenses are handled in strict accordance with the financial system, which greatly improves the efficiency of the use of funds and achieves the purpose of saving expenses.
4. Earnestly make year-end final accounts.
Year-end final accounts are a complicated and arduous task, mainly including clearing old accounts, year-end transfer and recording in new accounts, and preparing accounting statements. Financial statements are written documents that reflect the financial situation and income and expenditure of the unit. It is an important material for the leaders of financial departments and units to understand the situation, master policies and guide the implementation of the station budget, and it is also the basis for compiling the station financial revenue and expenditure budget for the next year.
Therefore, we should attach great importance to this work, give up the rest time on weekends and holidays, work overtime, do a good job in year-end final accounts, and carefully prepare various accounting statements. At the same time, write a detailed financial analysis report for the statement, analyze and study the income and expenditure activities in the past year, and make a correct evaluation. Through year-end financial analysis, the experience in management is summarized, and the existing problems are revealed, so as to improve financial management and management level, and also provide basis for leadership decision-making.
Summary of official reception of government agencies and units 6
Over the past year, with the care and guidance of the leaders and the help and support of my colleagues, I have been strict with myself, studied diligently, made positive progress, strived to improve my theoretical and practical level, successfully completed various tasks and won favorable comments from all sides. The research and work in the past year are summarized as follows:
First, ideologically, we should be strict with ourselves and consciously strengthen party spirit training.
All along, I have persisted in studying the theory of building socialism with China characteristics, cared about the democratic political process in China, paid attention to absorbing relevant political and economic policies in my work and life, paid attention to studying various economic laws and regulations related to my work, and paid attention to the trend of the economic environment. Columns such as News Investigation and Economic Half-hour are all good ways to acquire this kind of knowledge. Through the above study, I have strengthened my belief in China's democratic politics and further improved my political and economic theoretical accomplishment.
Over the past year, I have carefully studied the theory of "Theory of Three Represents" and deeply understood its scientific connotation. Always adhere to the stand, viewpoint and methodology of Marxism-Leninism, adhere to the correct world outlook and outlook on life, and use them to guide their study, work and life practice. Love the motherland, love the party, love socialism, strengthen the faith of * * *, and maintain a high degree of consistency with the party organization.
In my work, I will conscientiously implement the party's line, principles and policies, be proactive, work diligently, be not afraid of difficulties, work diligently, and make contributions within my capacity in ordinary posts. By studying the party's basic knowledge and various theoretical works seriously and systematically, the theoretical foundation has been further consolidated and the party spirit and ideological and moral quality have been improved.
Second, in business, I have carefully studied business knowledge, and gained a deeper understanding of my work through theoretical study and daily work accumulation.
The working day is new, you need to learn from time to time, and there are challenges everywhere. Ignorance of school education is the premise and foundation of all progress. During this time, I have carefully studied the relevant information of business work, and the accumulation of daily work has given me a certain understanding of my work and realized the great role of doing a good job.
Over the past year, under the guidance of the instructor, I have seen a lot, asked a lot and thought a lot. I have taken the initiative to ask questions from leaders and the masses, and government study meetings and various work meetings are all good opportunities for me to learn. In addition, I also participated in various trainings in this paper. Over the past year, I have participated in induction training for civil servants, anti-drug urine test training and e-government training. All passed the exam with excellent results and mastered the business skills. The study of business knowledge has enabled me to grow rapidly in my work.
Third, at work, work hard and finish the task seriously.
Over the past year, I have always been strict with myself, worked hard, always kept in mind the purpose of serving the people wholeheartedly, and tried my best to do my job well. My work mainly includes two parts, one is the work of the party and government office, and the other is the comprehensive management of public affairs.