First, the purpose of performance appraisal:
1. Continuously improve the company's management level and product quality, reduce production and operation costs and accident rate, and provide the company with the power to maintain sustainable development;
2. Deepen employees' understanding of their job responsibilities and work objectives;
3. Continuously improve the working ability of the company's employees, improve their work performance, and improve their initiative and enthusiasm in their work;
4. Based on departments and teams, establish a team with unity and cooperation and rigorous and efficient work;
5. Through the rational use of assessment results (rewards and punishments or treatment adjustment, spiritual rewards, etc. ), create a working atmosphere that encourages employees to make progress.
Second, the principle of performance appraisal:
1. Principle of fairness and openness: All employees of the company are assessed by the company, and the application of assessment results in the same position of the company is subject to the same standards.
2. Regularization and institutionalization principle: the performance appraisal is conducted under the direct leadership of the performance appraisal team, and the General Department is the management department for the implementation of this system.
(1) The company adopts the weekly assessment method for employees (the salesman will be assessed once every two weeks). The General Department publishes the assessment results of each department every week, and rewards and punishments are given according to the assessment results every month.
(2) As an important system of human resource management, performance appraisal should be strictly observed and implemented by all employees, and the General Department is responsible for constantly modifying and perfecting the system.
3. The company adopts a grading assessment method for employees: the assessment team assesses the department heads, and the department heads assess the subordinate positions.
4. The company adopts the method of percentage system to evaluate employees.
5. The scoring standard is 3: 7: 30% for myself and 70% for superiors.
6. Flexibility principle: the company's assessment of employees is divided into quantitative assessment and qualitative assessment. Different positions, different levels and different periods have different assessment focuses and different scores.
Middle-level cadres: quantitative assessment 70%, qualitative assessment 30%.
Production post: production period, quantitative 70%, qualitative 30%.
Non-production period, quantitative 30%, qualitative 70%.
Other posts: quantitative 60%, qualitative 40%.
Quantitative evaluation:
A. Middle-level cadres: key work of the department (work arranged by the general manager; The key work of each department determined by the monthly meeting of middle-level cadres; Evaluate the work of meeting arrangement every week; Departmental annual work target decomposition; Work that needs to be increased at any time due to production and operation. ) the quality and quantity of completion.
B. Other posts: jobs specified in job responsibilities and jobs arranged by department heads.
Qualitative assessment: the company's code of conduct (soft indicators such as work attitude, work ability, safety and health, attendance and code of conduct).
Third, organize and lead.
The company set up a performance appraisal team led by the general manager to organize and lead the appraisal of the company's employees.
Team leader: Lu Wenbo; deputy team leader: Simon Chui; member: Shao Shangfeng.
Job responsibilities:
1. The team leader is responsible for presiding over the monthly and weekly assessment summary meeting, summarizing the assessment work last month and arranging the work priorities of each department next month; Weekly evaluation is organized every Saturday.
2 responsible for discussing, modifying and supervising the implementation of the assessment system.
3. Be responsible for evaluating the "quantitative assessment" of each department.
4. Responsible for arranging the priorities of each department next week.
Fourth, evaluation criteria.
According to the company's production and operation, each department and post of the company has different weekly work priorities, so the assessment standards are different (the weekly assessment standards of this department are different, and the assessment standards of different departments are different). The objectives and contents of quantitative assessment of each department are determined according to the company's production, operation and management.
1. Description of quantitative assessment standards: (attached with post assessment standards of various departments)
(1) The score proportion of middle-level cadres' assessment items shall be determined by the assessment team; The score proportion of post assessment items under each department shall be determined by the department head. Determine the score proportion must be scientific and reasonable, combined with the focus of work, to avoid importance, otherwise the relevant personnel will be deducted 10.
(2) Subtotal score = the previous grade ×70%+ self-evaluation 30%
(3) When the heads of various departments can't put forward substantive work (non-daily work) at the assessment meeting, it will be regarded as inaction, and 30 points will be deducted for the quantitative assessment next week.
(4) When there are product quality accidents, personal safety accidents, equipment operation accidents (the above accidents have caused economic losses to the company above 500 yuan), or there are major security risks, the score of this department's quantitative assessment this week is zero.
(5) The assessment should determine the indicators of each department's weekly key work completion: quality requirements, quantity requirements, completion time limit, responsible person, etc. , filed by the General Department.
(6) Implementing the decisions and instructions of the general manager or the spirit of the company meeting: 30 points will be deducted for failure to implement; If the implementation is incomplete and the effect is not obvious, the score will be deducted 10.
(7) If employees in subordinate posts have serious work mistakes or disciplinary actions, depending on the losses or impacts caused to the company, they will be deducted 10-30 points.
(8) Office equipment accident 10-40 points.
(9) Superior should respect objective facts when assessing subordinates, and should not be influenced by interpersonal relationships and feelings, and should not take revenge. Otherwise, 20 points will be deducted from relevant personnel. When making the evaluation, please refer to the following criteria:
A correctness of working process b validity of working result
The correctness of the selection of C working methods and the improvement and improvement of D work.
E problem-solving ability f sense of responsibility and personal qualities
2. Qualitative assessment: All employees of the company implement the same standard (the standard is attached).
3. Assessment criteria for various departments and posts
2. Detailed rules
(1) General Department
A. Various meeting organizations stipulated by the company: failure to convene 10.
B. Implementing the company's rules and regulations: 20 points will be deducted for failure to implement the regulations (employees will not be punished if they are late), and 10 points will be deducted for improper implementation.
C) Deduct 10 if the performance appraisal of employees in this department is not detailed and accurate; 30 points will be deducted for failing to conduct assessment according to the company's regulations.
D 5- 15 points will be deducted if the work is not completed according to the specified time and requirements.
E. If there are serious work mistakes or disciplinary actions in the subordinate positions such as kitchen, warehouse, dormitory, doorman and vehicle, depending on the losses or impacts caused to the company, 10-30 points will be deducted.
F 30-50 points will be deducted if the production plan or statistical work problems affect the production and operation of the company.
G. If the annual inspection of various certificates of the company is not completed within the specified time due to subjective reasons, 20 points will be deducted.
H. If H.ISO9000 system management is not in place, 5-20 points will be deducted.
(2) Production department
A quality management: the company adheres to the principle of combining self-inspection (internal inspection and production department inspection) with special inspection (technical inspection department inspection and inspection) in quality management.
General quality problems (can be repaired and utilized, and will not cause significant waste of energy and materials to the company):
Self-inspection found no score, and special inspection found 10.
Serious quality problems (irretrievable, causing waste of energy and materials to the company, except the quality problems caused by objective factors such as raw materials, equipment and energy. )
Self-inspection found 20 points, special inspection found 70 points.
Major quality problems (the product has been delivered from the factory, and it is verified that it is due to the production department), 70 points will be deducted.
B. Equipment management: 20-40 points will be deducted for man-made damage or loss of equipment;
Illegal operation, without causing equipment accident, will be deducted 10, and equipment accident will be deducted 30 points.
Failing to maintain the equipment as required, deduct 10.
C consumption index: if it exceeds the approved consumption index, 5-20 points will be deducted depending on the losses caused to the company.
D. Safety in production: 5-70 points will be deducted for personal safety accidents at work.
E. production management: if the production task is not completed as planned due to management, work coordination and arrangement, it will be deducted 1 minute for every delay. If the production task is completed ahead of schedule, the company will give 5-30 points.
F. Employee appraisal: if the performance appraisal of employees in this department is not detailed and accurate, the score will be deducted 10; 30 points will be deducted for failing to conduct assessment according to the company's regulations.
G.g.ISO9000 unqualified items will be deducted 10.
(3) Supply and Marketing Department
A. Sales quantity and payment recovery: check according to the sales responsibility letter signed by the company and the supply and marketing department.
B. Business trip management: the salesman puts forward a written business trip plan before going on a business trip, and 30 points will be deducted if the plan is not put forward, and 20 points will be deducted if it is not approved; After returning to the factory, make a written business trip summary report to the General Department, or deduct 10; Business travelers must use the local telephone to "report safety" every day, otherwise 5 points will be deducted each time.
C. Cost control: If travel expenses and house purchase loans are not reimbursed according to regulations, the deduction will be 10.
D. Material procurement: 20 points will be deducted if the planned procurement is not completed within three days, and 10 points will be deducted if the purchased goods have obvious quality and price problems.
E. Employee appraisal: if the performance appraisal of employees in this department is not detailed and accurate, the score will be deducted 10; 30 points will be deducted for failing to conduct assessment according to the company's regulations.
F. Deduct 10 points for unqualified items in F.ISO 9000.
(4) Technical inspection department:
New product development: in strict accordance with ISO9000 standards, product development, testing and acceptance will be carried out within the specified time, otherwise 30 points will be deducted.
B. Quality inspection: 20 points will be deducted for failing to conduct quality inspection as required; Deduct 10 points for nonconforming products that are not handled according to regulations; Deduct 10 if the corresponding national or industry standards are not implemented.
C. Equipment management: 20 points will be deducted for failing to conduct equipment inspection as required; Deduct 20 points for failing to establish account and equipment files as required; Not according to the requirements of measuring instruments and instruments inspection deducted 20 points.
D. Formulation of operation procedures and process documents: if the corresponding documents are not formulated in time, the score will be deducted as 10; Deduct 10 for failing to conduct technical training as planned.
E. Employee appraisal: if the performance appraisal of employees in this department is not detailed and accurate, the score will be deducted 10; 30 points will be deducted for failing to conduct assessment according to the company's regulations.
F. Deduct 10 points for unqualified items in F.ISO 9000.
B qualitative assessment: the comprehensive department adjusts the assessment items according to the weekly (or monthly) management priorities. The qualitative assessment is based on the routine (or irregular) spot check and inspection of the General Department and the inspection of the safety management team.
1. General:
(1) The qualitative assessment must be based on facts, and the heads of the General Department and relevant departments put forward excellent/poor facts. The qualitative evaluation of the comprehensive department is made by the evaluation team according to the inspection of the safety management team and the management status of the company this week.
(2) Subtotal score = comprehensive score ×70%+ self-score 30%
(3) In the qualitative assessment, if the department has serious violations of discipline (causing certain economic losses or adverse effects to the company), the score of this week's qualitative assessment is zero.
(4) The total score of qualitative assessment is 30 points, which shall be scored according to the qualitative assessment standard.
(5) The relationship between the assessment of department heads and the disciplinary treatment of employees: the responsibility shall be investigated according to the ratio of 80/20, and the employees who violate the discipline shall be financially punished according to the system, and the department heads shall deduct points according to this standard.
2. Detailed rules
(1) safety assessment standard (the responsibility is mainly based on the safety objective responsibility book)
A. Safety responsibility: Each department shall define the post responsibility for the equipment, facilities and environment within its management scope, which is specific to people, and formulate corresponding punishment standards. Each department (post) shall determine the person in charge of safety. No safety management system deducted 5 points. (For example, the General Department implements the responsibilities of security posts such as kitchen, warehouse, staff dormitory and doorman. )
B. Safety education: conduct safety education and training for new employees of this department before taking up their posts, after discovering potential safety hazards, after accidents and before putting new equipment into use, and keep training records. Otherwise 5 points will be deducted.
C. Safe operation: Each post must strictly abide by the company's operating rules, and 5 points will be deducted if illegal operation is found.
D. Safety protection: The General Department provides complete and effective labor protection articles and fire safety articles for all departments and posts. Otherwise, 5 points will be deducted from the General Department; All departments and posts should use protective equipment and take good care of safety equipment and facilities when working, otherwise 5 points will be deducted.
E. Safety inspection: The safety inspection team shall conduct safety inspection according to regulations, otherwise, 5 points will be deducted from the team leader and deputy team leader; Safety hazards that are not rectified as required will be deducted 10.
F. Accident handling: production safety accidents or potential safety hazards should be handled and reported in time, and 30 points will be deducted if they are not implemented according to the company system.
G. Security: The personnel on duty are not allowed to leave their posts, sleep in their posts or drink alcohol without permission, otherwise 10 will be deducted; 5 points for poor guard discipline; 10 points will be deducted from the lost items of the department.
(2) Health assessment criteria
A establish a health responsibility system to ensure that doors and windows, floors, offices, production equipment and facilities in the working environment are hygienic to people, and announce the responsibility system in a conspicuous position. No health responsibility system 10 points.
B location management of articles: office supplies, equipment, facilities, tools, raw materials, finished products, semi-finished products, vehicles, etc. Should be positioned and stacked, and the required items should be taken out immediately; Items unrelated to work shall not be stored on the job site, and 5 points will be deducted for messy site and improper placement of materials.
C. The environmental sanitation of the factory should be clean and tidy, and the production and living garbage should be put in a fixed place, which needs to be cleaned up in time, otherwise 5 points will be deducted.
D offices, production sites and articles should be clean and tidy, and always be in a state without garbage, dust, oil pollution, damage and deformation. Otherwise 5 points will be deducted.
E. Hygiene and cleaning: Before going to work every day, the work site must be cleaned simply to keep the floor, desktop, facilities clean and articles tidy; Conduct a centralized and thorough cleaning once a week. Deduct 5 points for not cleaning before class, and deduct 10 point for not cleaning every week.
F. Health inspection: The General Department is responsible for unscheduled health inspection at least twice a week, and 5 points will be deducted for one less time; The safety and health team will check every week, with the team leader 10, and the deputy team leader will not check 5 points.
G. if the inspection is unqualified, points will be deducted according to the above standards, and if the inspection and rectification are unqualified, points will be deducted 10.
(3) Attendance assessment criteria
A. employees who arrive late and leave early will be deducted 5 points.
B. absenteeism deduction 10.
C. Deduct 10 for not taking time off as required.
D 10 will be deducted for not attending the pre-shift meeting.
E. 5 points will be deducted if you eat in advance.
(4) code of conduct
A. Employees are not allowed to spread words and deeds that are not conducive to the unity of employees, and are not allowed to fabricate facts to frame others. Otherwise, the score of the party concerned will be deducted 10, and the score of the department will be deducted 10.
B the employees of the company shall obey the work arrangement of the leaders and department heads, and shall not contradict the leaders, otherwise 20 points will be deducted from the parties and 5 points will be deducted from the departments.
C. Employees shall not take part-time jobs, otherwise, the party concerned will be deducted 10, and the department will be deducted 10.
D employees of the company shall not accept gifts from relevant business partners, otherwise, the party concerned will be deducted 10, and the department will be deducted 5 points.
E. In case of mistakes in routine work, 5-20 points will be deducted from the department as appropriate.
F. Do not bring prohibited articles and articles unrelated to work into the workplace, and do not leave the company with public property without the consent of the company's leaders, otherwise 20 points will be deducted from the party concerned and 5 points will be deducted from the department.
G. if you sleep during working hours, the client will be deducted 20 points, and the department will be deducted 10.
H for work after drinking, the customer will be deducted 20 points, and the department will be deducted 10 points.
A factory smoking, 20 points deducted from the parties, 5 points deducted from the department.
J. Playing poker and playing games during office hours will be deducted from the client 10, and the department will be deducted from 5 points.
K For those who fight or call names in the factory, the score of the party concerned 10 will be deducted, and the score of the department 10 will be deducted.
L employees should actively participate in various activities organized by the company, and if they don't participate without reason, the party concerned will be deducted 10 and the department will be deducted 5 points.
Don't talk loudly in the workplace, or you will be deducted 5 points each time.
Noun (abbreviation of noun) goes to the staff dormitory during working hours, and 5 points are deducted from the party membership and 5 points from the department.
O. If you don't wear work clothes or apply for a work permit during working hours, the client will be deducted 10, and the department will be deducted 5 points.
C the comprehensive department of the company will deduct the following contents from the total score this week:
(1) If the substantive work (non-routine work) of the department can't be put forward at the assessment meeting next week, it will be regarded as work omission, and 30 points will be deducted for the quantitative assessment next week.
(2) If you don't attend the assessment meeting without reason or can't attend on business, but you don't arrange other personnel in this department to attend, you will be deducted 10.
(3) Failing to fill in the assessment form truthfully, 5 points will be deducted.
(4) If the assessment task is not completed (reasonable reasons and next work measures are not put forward in time) and objective reasons are emphasized, 10 will be deducted.
(5) Submit the perfect assessment form to the General Department for summary every Saturday. If it is not submitted on time, 5 points will be deducted.
Sixth, the assessment methods of rewards and punishments
1. The company adopts the method of "weekly assessment and monthly summary" for the assessment of middle-level cadres, and the General Department counts the assessment points of each department every month. Divided into four grades:
Class A: above 95 points.
Class b: score 85-95 points.
Class C: score 75-85 points.
Class D: The score is below 75.
2. Material rewards and punishments:
(1) Middle-level cadres: the post subsidy in the salary of middle-level cadres in the company is used as the assessment salary.
Class A: calculated and paid according to 130% of post subsidy;
Class B: 100% post allowance;
Class C: 70% of the post subsidy;
Category D: 30% of the post subsidy.
(2) For department employees:
Class A: Reward each employee of this department with 30 yuan; Class D: Each employee of this department will be fined 30 yuan.
Description:
1. The maximum score is 30 points, and the appraisal committee has the power to score 10. Scores exceeding 10 must be approved by the general manager.
Praise plus points: it is not planned, but it has created economic benefits or positive effects for the company. If the employees of the department are praised by the company, add 10.
Error deduction: it is not included in the scope of the assessment plan, but it brings losses or adverse effects to the company.
2. Self-evaluation: conduct self-evaluation according to work objectives and tasks and actual completion, and sum up experiences and lessons. Evaluation by the evaluation team: point out the problems existing in the work and suggestions for improvement. Manager evaluation: make an objective summary of the work of the department.