With the rapid development of information technology in China, more and more enterprises have developed and deployed oa office automation systems for more office management. How do enterprises need to develop oa office automation system?
1. Make a business plan
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Implementing enterprises should be clear about their own requirements for oa office automation system and how oa office automation system will affect their own office processes. Enterprises should make a top-level business plan on the basis of accurately grasping and describing the application requirements of enterprises, and strive to realize the organic combination of reasonable technical solutions and enterprise resources.
2. Establish oa office automation system development team.
Enterprises should set up a team in time after the oa office automation system project is established. The team can select effective representatives from each department that intends to use oa office automation system. In order to ensure the working ability of the team, it is necessary to carry out pre-training and popularize the concept of oa office automation system.
3. Analyze customers' needs and carry out the preliminary construction of information system.
The oa office automation system project team must deeply understand the different needs or service requirements of different customers, understand the interaction between enterprises and customers, and how people want it to work. The collection of customer information and the initial construction of residential system are to establish customer information files, which generally include the original records of households, statistical analysis data and enterprise input records. Enterprises should choose and determine the contents of different customer files according to their own business decision-making, customer characteristics and ability to collect information, so as to ensure the economy and practicality of files.
4, evaluate the sales and service process, clear enterprise demand.
On the basis of a clear understanding of customer needs, the original business process of the enterprise is analyzed, evaluated and reconstructed, and a standardized and reasonable new business process is formulated. In this process, we should solicit the opinions of employees, understand their understanding and needs of office processes, and ensure the participation of enterprise managers. After process reengineering, it is necessary to determine the functions of each module needed by each department from the perspective of application, so that end users can find the functions that are beneficial to them and the functions they want to use.
5. Organize training.
Enterprises should implement corresponding training for oa office automation system scheme, and the training targets mainly include users and managers of various departments. The main purpose of training is to make the users of the system master the use method and understand the management and maintenance requirements after the scheme is realized, so as to make the oa office automation system run smoothly.
6. Use, maintenance, evaluation and improvement
Enterprises use new systems, such as data monitoring system to measure management performance, internal management reporting system, decision-making data and analysis system, to analyze their operating conditions. In this process, enterprises need to evaluate the effectiveness of the system application together with oa office automation system suppliers, find the problems in use, and modify different modules to continuously improve their applicability.