Overview of Elevator Maintenance (1)
20xx years have passed, so it is necessary to summarize the work of departments and individuals for one year, and adjust the work of 20xx years according to the actual situation to ensure the smooth progress of the company's work throughout the year.
The work of the maintenance department is mainly divided into three aspects: business, maintenance and operation.
1, business work:
The main work of the business plan is to sort out the maintenance contract, clear up the maintenance funds receivable, stabilize the original customers and renew the original contract. At present, all the original maintenance contracts have been cleared up, and all the maintenance funds receivable have been sorted out. Except some customers have historical reasons, payment for goods, installation funds and other reasons, most relationships have been basically stable and continuous. Only xxx maintenance and operation project is the project that we voluntarily give up without avoiding the greater loss of possible uncertainty. There are also customers who protect themselves when the xxxx maintenance project contract expires. Except for xxx and xxx maintenance projects, there are still uncertainties, and other nearly xxx projects have been postponed at present. The newly added and renewed maintenance projects adhere to the principle of contract priority, that is, the contract comes first before maintenance, which avoids the passive and embarrassing situation of our maintenance work.
The next step of the business is mainly:
(1) equipped with xxx full-time maintenance personnel (internal or external);
(2) Continue to pursue the original arrears, recover the due receivables in time, and strive not to form new arrears;
(3) Stabilize the original maintenance projects and increase the contracted projects at a time.
2, maintenance work:
Maintenance work is the central work of the maintenance department. After taking over, I focused on people's work and talked to all the maintenance personnel alone to understand their thoughts, living conditions, family situation, views and ideas on the company and their hopes. Through these exchanges, I feel that most of our maintenance personnel are basically stable and good in nature. The main problem is how to lead them and how to give them a platform for growth and work. This includes their main concerns about income, technical ability and working and living environment (food, clothing, housing and transportation). At present, I am also very concerned about the situation of maintenance personnel in these three aspects, from whether there is a toilet cover in the toilet, whether the station can take a bath, whether it can cook on the spot, whether it can sleep at room temperature in winter, ensuring that everyone can rest for two days a month, and the gap between everyone's salary and actual level is all I care about and need to solve. I think the quality of work can be imagined if we blindly emphasize work without basic work and life security. Through nearly half a year's work, the above problems have been improved to varying degrees, but there is still a lot of work to be done.
At present, there are some maintenance points where the living and working space for two people is less than 6 square meters, some maintenance points are already wet and dewy, and some maintenance points can't cook by themselves and have to buy food outside every meal, and so on. There are many similar problems to be solved.
In the first half of this year, when the number of maintenance personnel was basically the same as last year, the maintenance volume increased by nearly xxx units, and the emergency repair and service work of the three-package elevator was increased. At present, except for the new stationmaster of xxxx station, the stationmasters of other stations have a high enthusiasm for management and the maintenance staff have a stable working mood. Most of them are enthusiastic about their work and have a certain sense of responsibility for their work.
The main work in the next step is:
① Each station is equipped with maintenance personnel and corresponding technical force according to the actual maintenance quantity;
(2) Strengthen the infrastructure construction of each maintenance point. There are mainly various management systems, technical data, management model drawings, maintenance files and related elevator standards necessary on site;
(3) Zeng Qiang's emergency response and construction ability;
(4) Strengthen the image of the overall repairman;
⑤ Strengthen the technical training for the students who came to the company in the early stage, and let them do maintenance and primary maintenance independently as soon as possible;
⑥ Improve the living security work. Mainly to solve the problems existing in the basic living needs of everyone, such as accommodation environment, cooking conditions, bathing conditions and watching TV.
3. Operation:
Although elevator operation is not the main profitable work of the company, it involves the most energy, first of all, the instability of personnel. Last year, the turnover rate was about 90%. Although some new management methods have been improved or adopted this year, which is better than last year, it is about 30% now, so it is very great to increase or decrease the workload of personnel. The main problems of personnel flow are low wages and high intensity, and some personnel are not fit to open ladders. It should be said that most people on the job are relatively stable. So far, the operation has increased by xx, and the number of ladder workers has increased by nearly xx compared with last year. Moreover, the price of the newly signed operating contract has been greatly improved.
The main work of running the next step:
(1) Give unimportant operation items to professional labor service companies as far as possible, and we will supervise them;
(2) Set up a special person to manage the work of all running projects;
(3) control and reduce the brain drain, and solve the problem of spare time in the ladder industry;
(4) It is only limited to raising the wages of ladder workers with long service life; (At present, there are xx people over two years, including xx people over three years)
⑤ Examination and textual research of operation certificate.
4. Questions and suggestions:
At present, it should be said that the work of the maintenance department is basically on the right track, but it should be noted that there are still many problems, including the polarization of personnel's ideological consciousness and service consciousness, the lack of individual initiative, the general low comprehensive technical ability, especially the poor ability to handle faults independently. There is still much work to be done in these areas;
(2) The ability to deal with the faults of escalators and external elevators needs to be improved, especially those of other big brands;
③ Enhance the ability to solve and handle complaints in time;
(4) Increase the number of senior repairmen;
⑥ It is suggested that a new way of linking benefits with income should be implemented as soon as possible to arouse the enthusiasm of all staff and improve work efficiency.
Summary of Elevator Maintenance (2)
20xx Work Summary Time flies, the sun and the moon fly like a shuttle. It is the end of the year again. In a blink of an eye, 20xx has passed, and 20xx has been a year and a half. How to make this job "customer satisfaction, leaders rest assured" is the goal and focus we have been pursuing since our work. It is easy to finish the work. However, it is not easy to do a good job creatively. All positions have opportunities to develop talents and increase knowledge. If we can do the most ordinary work with full enthusiasm, we can also become skilled craftsmen. Over the past year, we have always taken "carefulness, patience, earnestness and responsibility" as our working purpose and adhered to the concept of "love and dedication".
The elevator operation department of xx Company has changed from a small group to such a big group now. Looking back on the past and present, the elevator operation department has indeed made great achievements, which is enough to show the efforts and efforts of every employee in the elevator operation department from top to bottom. The work of the elevator operation department this year is summarized as follows.
First of all, train our customers and explain the importance. The monitor will give them practical operation, train and explain the operation of the elevator.
If the driver uses the medical elevator; How to appease the fears of family members when people are trapped in elevators; How to deal with emergencies; In order to establish a good image for the hospital, our company specially invited a fitness teacher to give etiquette training to all elevator drivers, from standing and smiling to treating people and saying C. Teachers' indoctrination and practice have enabled them to learn a lot and apply them to practical work.
Second, in order to make the work more perfect, there are two instructors in the south building and the north building, which can avoid emergencies during peak hours and make timely treatment and emergency response. The monitor visits the elevator every day to check the dress, standing posture and attitude of the elevator driver. Under the command of company leaders, we have done detailed safety inspection and safety education and training.
1, check the electricity consumption in the dormitory, use electricity safely, and avoid fire to see if there are potential safety hazards;
2, check the dormitory hygiene to create a good living environment for everyone;
We strictly demand the quality of elevator drivers in a semi-military way.
At the same time, educate employees on elevator drivers' safety measures, rescue plans and safety awareness on duty on holidays, requiring employees to establish the idea of safety first, master elevator operation rules skillfully, put passenger safety first, and strictly require elevator drivers to do their jobs wholeheartedly. Through training, elevator drivers must be able to improvise in case of emergency.
Third, in the elevator change incident in July this year, the xx hall was changed from four elevators to two elevators at one time, of which the third and fifth elevators in the north were special elevators for surgery. Beisi and Beiliu are passenger elevators. During this period, Beiyi became a special elevator for surgery, which brought us great work pressure when there were many people and few elevators. Because the medical staff and their families in ICU and operating room are inconvenient to get up and down, some patients' grievances, staff's incomprehension and even abuse are all attributed to the elevator driver of our Youheng Company. We bear the burden of shame. In the case of insufficient elevators, we have increased personnel to guide and coordinate the use of elevators. In order to carry forward the fine tradition of the Chinese nation, we advocate that young people take the stairs on the second and third floors, and the elderly and patients take the elevator first, but this has not been recognized by some people, and we endure these grievances. Grievances belong to grievances. We have never complained privately, because we have always believed in the spirit of "loving our posts and being dedicated". So nothing special happened in the elevator during the emergency. This shows that we are a United collective and can stand the test.
4. Because our elevator drivers are all migrant workers, iron camp and mobile soldiers, the current society is in short supply, and there are some mobile workers, which makes our work a little difficult, but we are not knocked down by the difficulties. We should have the spirit of overcoming difficulties and accomplish everything given to us by the leaders. This is the place where our training work must be in place. In order to make new employees take up their posts and be competent as soon as possible, and ensure that the pre-job training for new employees is completed within one week. Since June 10, employees have been organized to conduct textual research (elevator driver's operation certificate) twice; 10 pre-job training; Among them, all employees received 20 comprehensive trainings. After organizing various trainings, safety education was given to all employees, which made them have a new understanding of the importance of elevator driver's work and enhanced their safety awareness. At the same time, it also improved their self-cultivation and let them know what quality service is. No matter the supervisor, foreman or monitor, they are checking and correcting employees' gfd, gestures and civilized language every day. The monitor will write a running record every day and a summary every month to communicate with the leaders in time, which is more conducive to future work. These achievements we have made are inseparable from the care and guidance of leaders at all levels in the hospital and leaders of Youheng Company. We stick to our beliefs and our posts. Although we still face many challenges at present, we are confident. Because we are a group that can stand the test, more importantly, we have the love to serve the public. To this end, I will work harder and lead everyone.
On behalf of xx Company, I sincerely thank the leaders at all levels of hospital logistics for their guidance, care and support. Here are our plans for 20xx:
1, visit various departments to make a questionnaire survey, correct the problems raised in time, and put an end to the adverse effects on hospitals and companies;
2. Complete the work assigned to me by the hospital and the company;
3, according to the specific situation of each position, improve and enrich the training of employees;
4, cooperate with the hospital to complete the elevator update. c；
5, do a good job of emergency plan, do a drill every six months;
6. Do a good job in personnel reserve and echelon construction, and complete the work assigned by the company with the development of the company.
In my future work, I will use favorable factors to strengthen my working ability and correct my shortcomings and deficiencies. I believe that in the new year, with the joint efforts of all our staff, Fuxing Hospital will usher in a more brilliant tomorrow! ! My heart is constant and my service is endless!
Summary of Elevator Maintenance Work (3)
20XX years are about to pass. Looking back on one year's work, the tense and busy work scenes are presented one by one. Over the past year, under the cordial care and specific guidance of service center leaders and engineering managers, elevator maintenance specialty has made great progress. The work of elevator maintenance specialty has been recognized by business owners. At the same time, there are also some shortcomings in the work, which are worth summing up seriously.
First, do a good job in daily maintenance of equipment and facilities.
Make weekly, monthly, quarterly and semi-annual maintenance plans for equipment and facilities, and arrange daily maintenance tasks in a targeted manner. Make the daily maintenance work planned and reasonable. According to the company's relevant work instructions, arrange daily inspection, comprehensively and meticulously maintain the elevator room equipment, and ensure the safe use and operation of equipment and facilities.
Second, last year's work probably included the following:
The four 22W loop lamps in the elevator car were replaced by two 20W long fluorescent lamps, which not only saved energy, but also reduced material loss.
The elevator is well maintained and there are no hidden dangers. The qualified rate of elevator annual inspection has reached 100%.
Elevator emergency service is on call and does not work overtime. The problem will not happen overnight.
Problems found in patrol work should be solved in time.
Repair elevator telephone and telephone line.
Problems to be solved in elevator equipment;
There are serious problems in the contactors of mutual power supply between elevators in 5# and 8# buildings, which often lead to elevator failure and need to be replaced.
There is an unusable power supply in the elevator room of Unit 4 in Building 9.
Many telephones in the elevator car are seriously damaged and need to be replaced.
External telephone lines are out of date and need to be replaced.
The protective wood block supporting the wood in the elevator car is seriously lost, and it is allowed to be updated.
The organic board in the elevator car was seriously damaged.
The phenomenon of rough use of elevators by decoration workers increases the risk of elevator use.
Third, the elevator maintenance plan for the next year
Make a good maintenance plan and do a good job of daily patrol, weekly, monthly and quarterly maintenance.
Strengthen the maintenance and repair work before holidays.
Strengthen duty and patrol work on holidays.
Do targeted maintenance for each ladder.
Fourth, do a good job in safety production.
There are many freshmen majoring in strong and weak electricity, so it is very important to establish the awareness of safety production and do a good job in safety production. To this end, we have repeatedly trained and instilled the idea of safe production. For example, aerial work, electrical fire, electrical appliances use and other examples, training to approximate actual combat requirements, so that the idea of safety first is not relaxed. Good results have been achieved, and equipment and personal safety accidents have been eliminated.
Develop team spirit and help other departments.
It has its own project characteristics, such as conference service, small household appliances maintenance, cleaning and sundries disposal. , and work closely with other departments to complete heavy related work.
Six, master modern information training to improve the technical quality of maintenance personnel.
Leaders at all levels attach great importance to the training of engineering and technical personnel, and the leaders of the center personally bought the training materials on the elevator, which made everyone very moved. The attention of leaders mobilized the enthusiasm of personnel to learn, and actively learned relevant theoretical knowledge and applied it to actual maintenance work. According to the relevant training plan, the major of strong and weak electricity organized theoretical knowledge written test and practical skills competition, and achieved good results.
Seven, pay special attention to the "love and dedication" education of employees, and promote corporate culture.
Organize new and old employees to learn the company's rules and regulations, and describe the basic requirements of specific maintenance, inspection methods, equipment maintenance requirements, employee manuals, job responsibilities, professional ethics, etc. And organize learning and assessment. Take the old with the new at work, care for each other and help each other in life, create an atmosphere of * * *, and increase team cohesion. Organize the study of the enterprise newspaper and the deeds of outstanding employees, and make it clear that the power of the example is endless and the image of the example is radiant. Improve new employees' awareness of the enterprise, pay attention to the role of soft elements in corporate culture, be people-oriented, respect people, rely on people, treat people fairly, improve the self-esteem of new and old employees, give full play to their respective talents in their work, and mobilize their work enthusiasm. New and old employees have reached a higher level in corporate cultural identity.
Eight, elaborate organization, careful arrangement of year-end equipment maintenance work.
Near the end of the year, make an emergency plan, organize and arrange personnel to conduct a comprehensive inspection of the elevator room equipment to ensure the safe operation of equipment and facilities.
Nine. Experiences and lessons from work and prospects for the coming year
There are many newcomers in elevator maintenance major, with great mobility, uneven technical quality, and a gap between execution and learning ability. There are some shortcomings in how to mobilize the enthusiasm of employees, keep running in at work and give full play to everyone's work efficiency. In the new year, I believe that under the effective management of the service center leaders and the reasonable arrangement of the project manager, we will definitely overcome the shortcomings and make greater progress.
Finally, as the elevator maintenance supervisor, I feel a great responsibility and a heavy burden for the professional maintenance of elevators. The leaders of the service center gave me full trust. Trust is the driving force for me to work hard and constantly improve my management level. I will be serious and efficient, set an example, cooperate with the work of the project manager, guard against arrogance and rashness, and create a new working situation.