When we have accumulated new experience, we should record it well when we have the opportunity, which can help us analyze the causes of the problems and find out the solutions. The following is my excellent experience in bank training, welcome to read!
Excellent experience in bank training 1 Short-term bank training is coming to an end, so I can calm down and finish this training summary. This training really taught me a lot that I couldn't learn at school. I learned a lot about dealing with people and many work rules. I learned a lot from this training. Let me sum it up.
I have been out of the bank for training for more than two weeks. I really felt a lot when I first came out to work. I remember that on the first day of work, the team leader and teacher Zhang sent themselves to the bank and left. It's really hard for me to come out to work on the first day. The first time I didn't know how to face strangers, I found myself really stupid on the first day. I'm not familiar with banking and corporate business. Most people who come to the bank are customers of banking business. Someone asked me, and I didn't know what to do. Fortunately, the guards here know a lot about the bank's business. When Mr. Sun, the lobby manager, has no time, I will ask them. On my first day here, there were other securities companies-Guosen Securities and a Pacific Insurance Company. Seriously, I feel good. Although I really don't know how to get my customers so far, at least I feel that they are not hostile to me.
I have been training in the bank for less than a week, and I am really tired every morning. I don't want to come every day because I find myself redundant in the bank and hate coming. I really didn't want to do it anymore. After consulting with several students, I decided to do it for a month and get the cost back. Although the purpose is not very pure, I have persisted until now.
It's been more than two weeks now, and I'm not so sad every day, because I'm much more familiar with banking, but I still need to ask others for financial management, at least I can help them do something, so I won't feel an eyesore, and it's not that difficult to get up in the morning.
So far, I'm still not very good at developing my own career. I told my client to open an account. Someone told me that the market is so small that you made fun of me. Some people know more than themselves; Someone told me directly that everything my family said was done in the stock market, so don't tell me ... In fact, I knew I didn't work hard enough and didn't know what to do when I first came out for training.
For myself, I feel that this bank training is still very good, but I will not regard this job as my own career, and I will have my own stable job. As for this bank training, I will regard it as an experience, because I am not going to give up. Maybe I will turn myself into a relational one in the future. I think it suits me better. This job may be more suitable for others to concentrate on their own careers, but everyone's ideas may really be different.
Excellent bank training experience 2 I thought the customer service manager was just a guiding role, but it wasn't. It covers all aspects of business departments, large and small, and needs to know all the business conditions, including general deposit and withdrawal of public-private business, loan handling and repayment, and some guidance of wealth management business. Have a mind to handle the overall situation and solve emergencies and good communication skills.
I spent an afternoon studying the guidelines of the customer service manager of the bank and the service standards in the lobby, and got in touch with the filling of various forms to help repay the loan, the opening and use of online banking, and the use of inquiry machines. Going to work on time every day, one stop a day is more than 6 hours.
As a small commercial bank, Bank _ _ is different from Chinese, agricultural, industrial, construction, communication and rural credit cooperatives in filling out forms. And other small banks have certain preferential policies, such as _ _ Bank and _ _ Bank, because they use the UnionPay clearing system (big banks use the _ _ bank payment clearing system), so _ _ Bank does not need to pay the handling fee when depositing and withdrawing money on the _ _ bank card, which is paid by the bank for customers. In addition, if the transfer in the same city is transferred to five major state-owned banks, you need to fill in the same city deposit and withdrawal form (but now _ _ bank has no withdrawal business); If it is a remote transfer, you need to fill out the remote transfer bill. And guiding customers to fill out forms and helping customers get numbers has become part of my job.
The opening and use of online banking business is a bit difficult for me who has never been exposed to it at first. Need to teach customers how to operate, need to do relevant demonstrations. To answer questions such as the difference between the customer's U-treasure and the browser's certificate, and the restrictions on the single and accumulated amount when applying for online banking.
In addition, because the wealth management manager asked for leave during the week of my training, I also took on the important task of introducing wealth management business. Although it looks a little rough, I have to ask the teacher for help in many things, but I have gradually become more and more proficient.
During the training period, some unexpected situations also occurred. For example, on _ _ _ _ _, there was a power outage for one day, which almost caused the bank's standby power supply to be insufficient. In this case of turning off the computer as much as possible and saving electricity, it has a great impact on the speed of handling business and also brings difficulties to the use of the numbering machine. In this case, how to stabilize the customer's waiting boredom, explain it reasonably and keep a certain waiting order has become a problem I have encountered. However, based on my previous work experience as a student, I handled this matter well and made others in the bank very satisfied.
Excellent bank training experience. Training at the Agricultural Bank of China, which I never thought of before. How important is the bank? I didn't dare to think, but I did it. My two-month training in the bank is over, and the bank training proves this. These two months are the two months when I learned things the most and the fastest, and I enjoyed the learning process very much.
According to the requirements of school graduation training, I had an eight-week graduation training in Chengguan Sub-branch of China Agricultural Bank from the end of March to the end of May, 2000. During the training period, with the help of teachers in schools and units, I became familiar with the main economic and business activities of financial institutions, systematically studied and mastered the practical work of bank accounting, and both the theoretical level and practical work ability were exercised and improved. This paper systematically summarizes the specific situation and experience of graduation training, and proves the "bank training certificate".
Brief introduction of training unit
Agricultural Bank of China is one of the four state-owned banks and an important part of China's financial system. Its headquarters is located in Beijing. In China, Agricultural Bank of China has branches all over urban and rural areas, with strong financial strength and complete service functions. It is not only trusted by customers, but also has become one of the largest banks in China. Overseas, the Agricultural Bank of China has also won a good reputation through its own efforts, and has been rated as one of the top 500 enterprises in the world by Fortune. Chengguan Branch of _ _ County Branch of Agricultural Bank of China is a branch directly under _ _ County Branch. It has always supported the economic development and played an extremely important role in local economic construction. Beautiful environment, rich financial products, dedicated to all kinds of enterprises and institutions and urban individual customers to provide all-round, high-quality financial services.
Second, the training process
The purpose of this training is to master the basic skills of banking business and get familiar with the operation process and working system of daily banking business through the training in China Agricultural Bank. The training process mainly includes the following stages:
(1) Summarize the training process and complete the training manual and report.
(two) to understand the basic situation of the training unit and the organization, staffing, etc.
(3) Learn the basic business processes and transaction codes of banks, mainly including the following aspects: basic skills training of banks, such as counting money, abacus calculation, five-stroke font input and binding. ; Bank's savings business, such as demand deposit, lump-sum deposit and withdrawal, time deposit, convenient deposit, etc. ; Corporate business of a bank, such as accepting cash checks and issuing bank drafts; Bank credit card business, such as credit card account opening, account closing, cash deposit and withdrawal, etc.
(four) to understand the bank accounting methods, subject settings and account settings, as well as the determination of accounting methods. Distinguish and compare the similarities and differences between bank accounts and enterprises.
Third, the training content
Before formally studying banking business, I first learned the basic skills necessary for banking work under the guidance of training lecturers, including counting money, tying money, abacus calculation, five-stroke input method and the use of numeric keypad. This seems to give me a fright. I thought the banking business was quite simple, but I didn't find that I had so many basic skills that I couldn't operate at all. I really envy watching my colleagues count money skillfully, but I can only count them clumsily.
Excellent bank training experience. Training is in the process of theoretical study in universities, through practical operation, so that knowledge can be more comprehensively understood in people's minds, at least in my opinion. Every training, although the nature of work may be somewhat similar, there will always be new feelings and new experiences.
Before the training, I felt that people who work in banks are engaged in jobs with high knowledge content, which is difficult for ordinary people to understand. Therefore, I always thought that people who work in banks are experts with rich financial knowledge, and they are usually exposed to unfathomable financial terms in our textbooks, which is a challenging and difficult job.
It's hard for me to imagine that one person has to answer three calls at the same time, and how to deal with a lot of business that I am rushing to do, which is equivalent to the workload of at least two people. I saw this training with my own eyes. So we should choose according to the urgency of time and the time-consuming nature of things. But in practical work, there is not much time for us to think slowly and plan what should be done first and what should be done later. Everything is automatically planned in our brains. Therefore, we need to think about how to achieve efficiency and effectiveness in our daily work.
In this training, I did something I didn't know how many times I had done before. I thought I would continue to do it like a robot. After all, I'm here for training. But as long as we pay more attention to those tedious things, we will have new experiences and new feelings.
I once thought about a problem, that is, most people are under great pressure at work now, but they can't vent on their work. How do they adjust? I found them in a good mood. They can change their roles and understand each other's positions and views from the perspective of customers and superiors, which can release their psychological pressure. I remember a saying that if a person can learn to think about his own shortcomings and the difficulties of the other side's position without complaining about others, then this person has reached an admirable level.
After every training, I have a feeling that "training is more practical than learning", because I always feel that many things I learned at school are superficial, I can't get practice, I don't learn in depth at all, and I will even forget them soon. As the saying goes, "an armchair strategist is actually very difficult to learn, but you know nothing about it." I really think that college students should take part in various practical activities in society, which can better improve their interest and understanding ability in learning theoretical knowledge.
Excellent bank training experience 5. Because of the arrangement of the school, I was lucky enough to be assigned to bank training. Before the training, the school conducted a short training for us to go to the bank for training. During the training, I learned a lot of knowledge that I didn't have in books, which benefited from the careful guidance of the teachers during the training. After the training, I officially went to the bank for training, which benefited me a lot.
On the first day of training, we arrived at the training site early. The bank manager warmly received us and introduced us to all colleagues in the bank. They were all very enthusiastic and smiled at us, which made me not nervous at all. Then I met my instructor in this training. She has rich working experience, methodical work, correct working attitude and excellent service attitude, so I am glad to study with her.
When I first started training in the bank, I followed the instructor and carefully observed how she did every business well, then recorded it and learned from it. During this period, the instructor will also tell me what to pay attention to every time, and I will listen carefully. Slowly, I have a certain understanding of most of the bank's business. When dealing with these businesses, I can finish them quickly and have a certain understanding of the daily workflow. I sometimes take the initiative to help, but because of my lack of practical ability, I often can't help, so I study harder and harder.
After a period of training, I have mastered the basic business of the bank, so the manager arranged for me to carry out counter training or follow the lecturer. I am mainly responsible for the VIP window. The so-called VIP window is mainly responsible for checks and cash transactions of more than 1 10,000 yuan. My tutor taught me her work experience without reservation, which made me learn faster and more professionally. I am very moved by the selfless dedication of my tutor. After more than a month's training, I have been able to handle all kinds of business for customers skillfully, and my performance during the training period in the bank has also been unanimously recognized by my colleagues and leaders, which makes me very happy. I think my efforts have finally paid off.
My training in the bank is coming to an end. During this short training, I learned a lot, learned a lot about dealing with people, made my future goals clearer, enriched my social experience, broadened my horizons, and got a concrete understanding of the bank's business. In a word, this is a very meaningful training.