Wuhan Kaoshitong Education Consulting Co., Ltd. made false propaganda and reported complaints to the local industrial and commercial departments.

According to Article 39 of the Consumer Protection Law, there are five ways to solve consumer disputes, and consumers can choose independently:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations to mediate;

(three) to appeal to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator to submit an application for arbitration to the arbitration institution;

(5) bring a lawsuit to the people's court.