On May 9th this year, a woman in Shenzhen went to a massage parlor for a massage. When she came out, she found herself uncomfortable, but she was still in pain. So she went to the hospital for examination, only to find that she had several sprains, so the lady went to this massage shop to claim compensation. In the first week before, the owner of this store was still very enthusiastic, and he came to the hospital to visit the lady every day to be caring and attentive; However, she never saw anyone again and didn't answer the phone. The woman had to ask the reporter for help. When the reporter and the woman found the masseur who massaged before, the masseur said that the simple massage had no technical content and there would be no problem. When the reporter asked her if she had the relevant qualification certificate, the masseur said that we were all trained formally, I am not a masseur, and so on. After that, the reporter mediated the two parties, and finally the massage shop agreed to compensate the woman 1 10,000 yuan, and was willing to return all the money previously recharged to the woman.
In this case, in fact, this lady's approach is quite correct. Generally, in this case, you should go to the hospital for injury identification first, and then go to the store to make claims; If the store refuses to pay compensation, call 123 15 to lodge a complaint, or directly apply for arbitration; Of course, like this lady, you can also seek the help of journalists and friends to safeguard your legitimate rights and interests.