Summary of Personal Security Work 1xxxxx's year is about to pass, and a new year is coming. I am here to bid farewell to the leaders and colleagues and wish them a happy New Year and all the best.
Although I am an ordinary security guard, in my heart, XX community is my home, and the leaders are my parents. My colleagues are my brothers and sisters, and the community is my own business. I will carefully guard my home and let it thrive in a safe environment. I understand that as a family member, a security guard has the great responsibility of "guarding the community and guarding my home".
Security is a special and dangerous job, but I am not timid or afraid. Chiwabo, president of Carnegie Steel, once said, "We don't work for the boss, not just to make money. I am working hard for my dream and bright future. We can only improve ourselves in performance. " Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Resolutely complete every task assigned by the superior leaders, so that the leaders can rest assured.
Under the leadership of team Chen, we successfully completed this year's work task, which was satisfied by tenants and residents and recognized by leaders. Our work this year is a rather heavy year. Among them, several households are decorating and fire fighting, and there are many people coming in and out. The pressure of our work has increased. In this case, we have strengthened the supervision and registration of personnel entering and leaving, construction personnel, and conducted regular floor patrols to prevent budding accidents and ensure the safety of the community. Ms. Zhu, who is sick in Room 802, knocks over a dozen flowerpots in our community every time she gets sick, and sometimes she throws things at high altitude. In order to protect people's lives and property when she is sick, the vehicle will not be damaged, and help leaders, community workstations, etc.
After work, under the leadership of the captain, we conducted physical training for security guards, including queue training and military sports rights. Adhere to the expected goal and complete the training plan with good quality and quantity. I was complaining at first, but I understand that as a security guard, only with excellent business and physical fitness can we better play the role of "training for 1000 days and using for a period of time". How can you play your role without hard training? So I'm not afraid of hardship and fatigue, so I stick to it.
As a security guard or volunteer firefighter, this year, the management office organized many lectures and trainings on fire safety, learned the emergency measures of fire safety in daily life, carefully studied and recorded, mastered fire knowledge, and combined with the fire-fighting equipment and facilities in this community, based on the principle of putting prevention first and combining prevention with elimination, conducted regular inspection and maintenance on the equipment to ensure the safety of residents' lives and property.
In my working life, I summed it up in a year.
Resolutely obey the leadership, carefully understand and implement the company's economic management strategy and work and the spirit of instructions, and implement them in the actual work of the post, and always put the protection of the company's interests first.
2. Strict community security management, dare to fight criminals.
3. In and out of the vehicle strictly recorded, toll vehicles charged according to the requirements of security guards, do civilized service.
4. Under the leadership of the team leader, we carried out the greening and maintenance of the community. Create a harmonious and civilized community.
5. Adhere to the fire protection policy of "prevention first, combining prevention with elimination", improve the inspection and maintenance measures of fire-fighting equipment, strengthen the training of fire-fighting knowledge, raise the awareness of fire prevention, master the operation methods of fire-fighting equipment, and ensure safety.
The above is what I have done well in the past year. Looking at the objective self-analysis of my work over the past year, I have the following shortcomings. I am willing to correct and criticize the leadership in order to further strengthen and correct it in future work.
1, work is slack.
2. Work experience and related management knowledge need further study and accumulation.
XX years will soon pass, and we will welcome 20xx years with great enthusiasm. The new year means new opportunities and challenges. Today's flowers are better than in the past, and tomorrow's flowers are expected to be redder. I firmly believe that under the wise decision of the company leaders, the future of the property management company will be better. As a member of the company, I will wholeheartedly contribute to the company's work next year.
Summary of personal security work 2. The New Year is coming. In the past year, my security department closely focused on the central work of the hotel throughout the year, actively innovated and constantly improved with a solid work style and pragmatic attitude, and fully completed all the tasks this year, making due contributions to the smooth completion of the objectives of xx Hotel. Generally speaking, our work in the past year has many good aspects and many shortcomings. In order to foster strengths and avoid weaknesses in future work, the work this year is summarized as follows:
First, the assessment indicators have been fully completed.
Under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security tasks throughout the year. There were no major accidents in one year, and the integrity rate of fire control facilities and equipment reached 100% throughout the year, providing fire safety training for all departments of the hotel. It really played the role of escort.
Second, establish and improve the performance appraisal system and implement the incentive mechanism.
The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Combining with its own characteristics, our department directly links employees' salaries and bonuses with their personal work performance, and through continuous improvement of the incentive mechanism, we can maximize the enthusiasm and creativity of employees. While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.
Three, strengthen management, continuous learning and training, and strive for quality service.
Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. Every month, the average spare time training reaches 10 class hours. After each morning shift, no one left, but took the initiative to stay and train. Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened.
The post operation was further standardized, and the standards were unified in view of the shortcomings of individual personnel in commanding vehicles and opening and closing doors. The concept of serving guests has been obviously strengthened, such as helping guests carry their luggage and taking care of handbags left in the parking lot. The guests praised my security guard for his noble style and won honor for our hotel and department.
Due to the particularity of the hotel industry, the needs of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption.
Four, efforts to do a good job in the hotel security and fire control work, strengthen the maintenance of fire control facilities and equipment.
Safety work is the foundation of enterprise survival. Under the guidance of the head office and the general manager's office of the hotel, our department adheres to the policy of "safety first, prevention first" and earnestly and solidly does all kinds of safety precautions.
In order to implement the fire safety work, we implement the instructions of the general manager of the hotel and our department to emphasize safety precautions every Monday and Friday, arrange safety precautions and strengthen safety inspection. In view of the long time and heavy tasks in the reconstruction construction site of the third floor restaurant and the north building, key preventive measures were implemented and the number of inspections was strengthened. During the months of renovation, we sent security personnel to monitor the site, and at the same time implemented the hot work approval system, so that we can not do hot work without approval and operation certificate, and truly implement the safety work.
Our department often conducts inspections and inspections on key parts and departments of the hotel. Seriously eliminate the hidden dangers in dangerous points and key areas that are easy to cause accidents. Adhere to the safety inspection of restaurants and kitchens. , ruled out wire short circuit for 5 times, and found unsafe factors about xx times. Deal with the potential safety hazards found in time, and report those that cannot be handled truthfully. This year, many salesmen, thieves and criminals regard our hotel as a place for illegal activities, ring the doorbell and make phone calls at will, harassing guests, and bringing trouble to our safety work. My security personnel, using monitoring equipment and patrol personnel to closely cooperate, monitor parking and driving to ensure the safety of the floor.
Over the past year, we have strengthened the regular inspection, maintenance and maintenance of hotel fire-fighting facilities and equipment. Fire extinguishers have been updated and maintained, and fire-fighting equipment lacking spare parts has been replenished in time. The fire-fighting facilities and equipment in key parts have been maintained, and the faults have been repaired, which really ensures the normal use and is foolproof.
Summary of personal security work 3 Time flies. Looking back on the past year, our work has gained and lost, with good and bad results. In order to give full play to our advantages, overcome our shortcomings and do a good job in the future, we summarize our work in the past year as follows:
I. Internal management
Due to the continuous development of the company, the security team is also increasing. Excellent team is an important guarantee for doing a good job. When recruiting security guards, we always adhere to two principles. First, candidates must have excellent personal qualities, correct quality and good mental outlook. Only in this way can we show the spiritual outlook of our xx property to the society and let more people know about our xx property. Second, resolutely do not recruit people with criminal records to better ensure the quality of our team. Although we pay attention to staffing, we also pay attention to improving quality.
In team building, we adhere to the two principles of emphasizing quality internally and image externally, and organize personnel to carry out emergency training for many times, such as military posture team training, polite explanation, fire emergency training, emergency plan drills, etc. And constantly strengthen the quality of security guards through training. To better provide quality services for owners, establish a good self-image and corporate image, and promote the healthy development of our property management company. During the training, we not only exercised the coordination ability among the players, but also exercised the spirit of teamwork, so that the players can master the basic skills as soon as possible and meet the requirements of the company. This year, due to the difficulty in recruiting security personnel, the company leaders adjusted the security salary in time. This major reform has effectively eased the pressure of recruitment difficulties and solved many problems that have long affected the management of the security department, such as serious shortage of staff, lack of posts and accumulated rest.
Second, do a good job in the security of the community.
This year, the Security Department continued to do a good job in the daily safety management of residential quarters, strengthened the daily safety inspection and inspection supervision and management of residential quarters, conducted regular safety inspections, and focused on strengthening the management of individual residential quarters with many potential safety hazards.
We have implemented a card issuing system for all vehicles entering and leaving the community. People without cards are not allowed to enter or leave the community. If necessary, they should call the owner and get the owner's consent before entering the community. We have implemented the lock inspection system for electric vehicles. Every electric car entering and leaving the community should check the lock. If the lock is marked by others, it shall be detained immediately and released after verification. Foreigners must register with valid documents (such as ID card and driver's license) when entering the community, thus ensuring the safety of the community and ensuring the normal working and living order of the community owners.
Third, improve their own quality and move the owners with practical actions.
Because the security guards shoulder the public security management of the community, it is bound to stop some illegal acts in the community. However, individual owners are extremely ignorant and repeatedly beat and scold our security guards, which has threatened our personal safety. But we always adhere to the company system, do our best to fight back and scold, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these problems, we have won the support of the majority of owners and further improved our security work.
For the safety of the community, our security guards standing outside are highly responsible. During their on-the-job 12 hours, no matter whether it is cold or hot, windy or rainy, they stick to their jobs and direct vehicles to go in and out. Especially in the cold winter, some security guards are cold and numb, and never leave their posts. This spirit has been praised by the employees and owners of the company, and has also become a part of our community.
Of course, we still have many shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues and the efforts and cooperation of teammates, our xx security will be more perfect and mature.