Speech at the first meeting of ISO internal audit
Speech at the first meeting of internal audit (template)
Ladies and gentlemen sitting here: Hello!
20 10 the first meeting of the first internal audit begins now.
First of all, thank you very much for the strong support of the company leaders and the active cooperation of the team members, so that the internal audit activities can be carried out as scheduled. Let me introduce the members of the audit team:
Next, I will confirm the scope and basis of the audit on behalf of the audit team.
Audit purpose: to evaluate whether the company's existing quality management system meets the requirements of ISO900 1:2000 standard, whether the operation is effective, whether corrective and preventive measures are taken in time for the problems found, whether continuous improvement is adhered to, and whether the conditions for external audit and certification are met.
Audit scope: Departments and places involved in mobile phone design, production, after-sales service and the above activities.
Audit basis * * * four aspects:
1.ISO900 1:2008 standard requirements.
2. The company's existing quality management system documents
3. Relevant laws, regulations and industry standards
4. Customer's contract or special requirements
Next, let me introduce the audit method: the audit adopts sampling method. The purpose of checking, reading, asking and checking is to check documents and records, to see the scene, and to talk to the relevant person in charge when asking.
As we all know, since it is sampling, there must be objective risks. Therefore, the audit team and auditors are only responsible for the samples they take. I hope you can understand. We will accept the results of audit findings in the spirit of "if there is something, then change it" and "if there is nothing, then get rid of it".
Next, let me introduce the classification of unqualified products:
According to the nature and influence degree of nonconformity, nonconformity can be divided into three categories:
1, seriously nonconforming, generally nonconforming with the observed items.
2. Serious nonconformity: systematic or regional failure, serious violation of laws or use that threaten the safety of life or property due to product quality problems.
3. General nonconformity: accidental, isolated and one-sided. Observation items that will not cause severe punishment (potential nonconformity): lack of sufficient evidence can easily lead to nonconformity.
Next, let me talk about the last time we met.
Please ask the leader to speak.
The audit officially began.
Dear colleagues,
Good morning!
The company will conduct a comprehensive internal audit today. Based on ISO900 1:2008: 2008 quality management system standards, quality manuals and program documents, this audit comprehensively examines whether the operation process and results of system activities meet the system specifications, verifies the effectiveness of system operation, provides a basis for continuous improvement of the system, and is also an important means to evaluate the compliance and effectiveness of the system. The scope of this internal audit is all departments of the company, and the time is today.
As we all know, ISO900 1 certification is the need of the sales market and customers, and it is a market access certificate. Practice has proved that ISO9000 is a scientific enterprise management tool, a melting pot for building a high-quality team, and one of the fundamental ways to ensure product quality, improve work efficiency and realize economic benefits. The quality of internal audit is directly related to the quality and success of system operation, and the importance of internal audit is self-evident. The internal audit process is like an organization's physical examination, which can find problems in time, solve problems in time, plug management loopholes in time and prevent problems before they happen. If we can give full play to and improve the role of internal audit, we can provide long-term and comprehensive attention for the improvement of quality management system, make up for the deficiency of external audit, and realize the improvement of quality management level and continuous improvement of service quality of the company. The work of ISO900 1 begins with management and ends with management. Internal audit must always take "promoting the improvement of quality management level" as the fundamental starting point. Therefore, we should pay attention to the following four aspects in the internal audit:
First, we should raise the internal audit work to a new height and realize that product quality is the guarantee for the company's survival and development. This internal audit is the first internal audit after the company changed the edition, and it is also a preview before the external audit at the end of this month. I hope that all departments and internal auditors will attach great importance to it. Understand the problems existing in the system operation in time through internal audit, make the quality management system keep pace with the times and ensure the suitability, sufficiency and effectiveness of the quality management system.
Second, all internal auditors are required to pay attention to their own work, support internal audit conclusions with sufficient and sufficient basis, review all elements, prevent omissions, conscientiously sum up and analyze, and effectively find problems existing in system operation. Internal auditors should adhere to principles and improve their auditing skills. Because we are faced with our own leaders and familiar colleagues, if the internal auditors dare not speak or turn a blind eye to the problems found, or take a go through the motions attitude and only find some superficial and secondary problems, or do not really investigate all the elements thoroughly, then our internal audit work will become a mere formality and lose its own significance. Internal auditors should be good at observing and grasping important points and lines when auditing.
In the audit, the organization and management of the auditee, that is, the mental outlook of personnel, the accuracy of language expression, the length of time to make records, the attention of personnel unrelated to the quality management system, and the understanding of the quality management system by the person in charge of the auditee will all become the objective basis for the audit. From this perspective, the working attitude and quality of internal auditors are very important.
Three, the leaders of all departments should actively cooperate and fully support the internal audit work. In the process of internal audit, the heads of all departments should participate in and assign personnel to accompany the audit, communicate with internal auditors in time, and keep abreast of the problems existing in their own departments. For the unqualified items found in the audit, the heads of all departments and relevant responsible persons should find out the reasons in time and focus on correcting them. After the internal audit, take corrective and preventive measures in time to realize self-correction and improvement, so that the internal audit can be implemented, and the internal audit can play its due role to better improve the quality management level and service level of the company.
Four, strengthen contact, keep the information channel smooth and effective. In the process of internal audit, if problems are found, the person in charge of the audited department and the internal auditor should keep in touch in time, negotiate and communicate relevant information in time to ensure the smooth development of internal audit. In this internal audit, I hope all departments and all internal auditors will take active actions, complete the audit task with a highly responsible spirit and fruitful work, and make positive contributions to further promoting the company's development!
Finally, thank you for your hard work and wish the internal audit a complete success! Thank you all
Part II: Opening speech of the first meeting of internal audit.
Contents of the speech at the first meeting
Leaders and colleagues: Hello!
1. Brief description of audit plan: According to the internal audit procedure, the internal audit of quality, environment and HSPM system of Tian Jian Company in 20111; The time period of this audit is relatively long, which is convenient for each audit team and the audited department to choose the appropriate time to conduct the audit.
Two. The purpose of this audit is to evaluate the effectiveness and compliance of the integrated management system (GB/T 900 1-2008, GB/T 1400 1-2004, HSPM QC080000:20 12+02).
Three. Scope of this audit:
The system requires all terms and departments covered by ISO900 1:2008: 2008, ISO14001:2004+0: 2004 and IECQ HSPM QC 080000: 2012+02. Basically, all departments except the finance department.
Four. Let me introduce the internal auditors who participated in this audit: the leader of this audit team is a familiar Duan Gong, and the members are Zhang Hai, Zhang Yangshun, Huang Wengui, Li Shanshan, Zheng Dandan, Liu Junming, Peng Junyun, Li Qionghui and me.
Verb (abbreviation of verb) audit method:
A. The specific audit methods include:
▲ Talk with the audited department and post personnel.
▲ Observe the operation process of the audited department and post personnel.
▲ Consult relevant documents and records.
▲ Verify the completed management activities.
B. This audit adopts sampling method.
▲ Samples include: personnel, documents and related records.
▲ Auditors will take representative samples fairly and appropriately expand the sample size according to the specific circumstances in the audit process to prove whether the audit findings are accidental or common.
It should be noted that audit is a sampling investigation activity, so the audit conclusion is made according to the audit findings in sampling, which is the limitation of sampling audit; Where the sampling audit results are not very good, it does not mean that other places are not doing well, which is the risk brought by sampling audit to the audited department; Similarly, where sampling is good, it does not mean that 100% is doing well. This is the limitation of sampling method on auditors. I hope everyone can understand and accept it.
The intransitive verb introduces the audit plan and confirms it.
1. The audit plan has been sent to everyone through OA. Did you get it? Each department can coordinate the audit time with the internal auditor.
2. I hope that all audited departments will properly arrange production work to ensure the smooth progress of internal audit.
Seven, introduce the relevant provisions of the audit activities.
1. Non-conformance ▲ Serious non-conformance mainly refers to: the quality system does not meet the requirements of the agreed quality system standards or documents; Non-conformities that lead to serious systematic and regional failures or may lead to serious consequences will directly lead to unqualified product quality;
▲ Minor (or general) nonconformity mainly refers to: isolated human error; Occasionally, the document is not complied with, which leads to serious consequences and non-conformity, but it will not have an important impact on the system.
2. Formation of nonconformity report: Before the summary meeting, a written "nonconformity report" will be formed. Identify and confirm the nonconforming personnel (management representative, department head or accompanying personnel).
After my speech, please ask Mr. Yin to give instructions on the internal audit work. Please ask General Manager Yin to make a supplementary speech;
Part III: Speech at the first meeting of three-in-one internal audit.
The first meeting of internal audit
Dear leaders and colleagues,
Hello everyone! According to the internal audit plan of Xi 'an XXX Company, internal audits were conducted on hancheng city Central Heating Project Department and Huaqing University Phase II Project Department on June 5438+08, 2008 and June 5438+09, 2009. Today, an internal audit will be conducted on all functional departments of the company. Now, let me introduce the members of our audit team: XXX, director of safety and engineering management department of Henan Company, director of standards implementation office, who is the team leader of this audit, mainly auditing safety and environmental management; Team member: XXX, who mainly reviews organization, documents, training, human resources, infrastructure, etc. XXX, mainly to audit quality management, etc. XXX, mainly reviewing equipment and materials.
Please introduce XXX to the management of the company ...
I. The purpose, basis, scope and methods of this audit are as follows:
1. audit purpose: the purpose of this audit is to evaluate the suitability and effectiveness of the "three-in-one" management system of our company, promote the continuous improvement and perfection of our management system, and ensure the effective operation of our quality, environment and occupational health and safety management system.
2. Audit basis:1) GB/T1,GB/T50430, GB/T2400 1, GB/T2800 1 standard; 2) Documents of the company's quality, environment and occupational health and safety management system; 3) Relevant laws, regulations, norms and standards; 4) contracts and agreements; 5) Other requirements of interested parties.
3. Audit scope: This audit includes all departments and clauses within the company system.
4. Audit method: 1) Talk with the audited department and post personnel; 2) Observe the operation process of the audited department and post personnel; 3) access to relevant documents and records; 4) Verification of completed quality activities;
Sampling method is adopted in this audit: sampling samples include: personnel, equipment, products, documents and related records, etc. Auditors will take representative samples fairly, and during the audit process,
According to the specific situation, the sample size should be appropriately expanded to prove whether the audit findings are accidental or universal.
5. It should be noted that the audit is a sampling investigation activity, so the audit conclusion is made according to the audit findings in the sampling, which is the limitation of sampling audit; Where the sampling audit results are not very good, it does not mean that other places are not doing well, which is the risk brought by sampling audit to the audited department; Similarly, where sampling is good, it does not mean that 100% is doing well. This is the sampling method.
What are the restrictions for auditors? I hope you can understand and accept.
Secondly, introduce the relevant provisions of audit activities.
1. Non-conformance: classification of non-conformance-serious non-conformance: an objective fact that serious non-conformance may lead to the failure of the management system, serious reduction or loss of process control capability, or serious dissatisfaction of customers or society.
General non-conformity: a slight non-conformity with the specified requirements will not lead to the failure of the management system, the serious reduction or loss of the process control ability, and the dissatisfaction of customers or society.
2. Formation of nonconformities: A written "non-conformance report" will be formed at the summary meeting.
Sue ",notify the auditee, and clearly confirm the nonconforming personnel.
3. The confidentiality system ensures that the data related to the operation found in this audit will not spread to the outside world.
Three. Please let the company leaders speak ... after the meeting, we will start reviewing. ...