The company believes that only by listening carefully to the opinions of customers can we truly understand the needs of customers and then provide successful solutions that can be transformed into customers.
The company emphasizes that only competitive total cost of ownership, quality, creativity and the way we do business can improve customer loyalty.
Special purpose
Service name service content
Call Center Service Customer Service Centers 965 186 (Engineering Star), 965 182 (Vehicle Management Star) and 965 188 (Rental Star).
Provide users with 7X24 (hours) all-round hotline support.
The unique installation design engineer designs the installation scheme according to the characteristics of the customer's vehicle to ensure the safety hazard.
Map data update provides customers with map data update regularly.
Professional Training Services Professional trainers provide training services on a regular basis according to the different needs of customers and product characteristics.
Accurate quality control regularly provides customers with all kinds of operation monitoring reports to ensure product quality and operation effect.
One-stop implementation management implementation specialist is responsible for the implementation planning and tracking of customer projects to ensure project quality.
Personal account specialist service Tianze Star Network provides customers with exclusive account specialist and customized services.