A, carte blanche hotel management-golden abacus
Jinguanjia Hotel Management Co., Ltd. (Zhengzhou Jinguanjia Business Information Consulting Co., Ltd.) signed a hotel entrustment management contract with the development investor (or the owner), dispatched a hotel management team headed by the general manager, gave full play to the professional expertise of hotel entrustment management and the advantages of hotel group management, and carried out the whole process of hotel entrustment management on the entrusted hotel, that is, it was responsible for the hotel's operating results, and regularly extracted the hotel entrustment management fee according to the hotel's operating performance.
Second, Golden Finger Hotel Training
1, opening preparation training 2, management improvement training 3, service improvement training 4, system promotion training 5, professional hotel open class
Third, promote the brand for your hotel.
If your hotel has gradually matured in the process of operation, many franchisees want to join your hotel, but you don't know how to expand your hotel? How to start the road of joining the chain? We can optimize your brand systematically, including your management manual, service manual, training manual, joining manual, etc. We will prepare everything for you that you can't do, and let your hotel start copying.
Fourth, the whole process of hotel preparation management
In the early stage of the project, the hotel management company accepted the formal entrustment of the owner to provide the owner with the whole process of hotel consultation, including hotel site selection, architectural style positioning, planning and design, functional zoning and plane layout, interior decoration design and layout, and made suggestions on the specifications of hotel furniture, business equipment (water, electricity, air conditioning and other systems) and hotel supplies. Assist the owner and its designated professional construction, engineering and design units in project planning; Assist the owner to decide the design, construction, equipment and decoration of the hotel preparatory project; Formulate the indicators needed for hotel construction, equipment and decoration; When doing the above work, make suggestions to the owner in strict accordance with ISO9002 international hotel industry quality standards. On-site design consultation, feasibility investment decision analysis, on-site inspection, etc. , assist in drafting business management plan, market research and positioning customers for opening operations; And put forward opinions and suggestions on possible unexpected problems. In the preparatory stage, the hotel management company provides all-round expert services for the owners.
Five, the hotel opening preparation management
Officially entrusted by the owner, the hotel management company, according to the needs of hotel opening preparation and the star requirements of the corresponding hotel, adopts the way of hotel professionals coming to the site regularly or irregularly to assist the owner in all-round preparations from project acceptance to opening celebration before the hotel opening. Make various work plans before opening; Assist the owner to establish the hotel organization and management organization, rationally allocate personnel and posts, and streamline the actual effect; Assist in adjusting hotel layout, function distribution, interior decoration design and layout, as well as water, electricity, air conditioning, fire safety and hotel internal operation process; Assist in establishing the basic mode of hotel operation (employee handbook, management system, job responsibilities, operating procedures, operating forms, etc.). ); Assist in recruiting and training grass-roots management and service personnel; Examination and employment, strengthen hotel training, assist in planning and holding special opening ceremony, and vigorously promote it.
Intransitive Verb Hotel Auxiliary Management
Hotel management companies sign management assistance contracts with development investors (or owners), send a team of hotel experts to evaluate hotel management, and put forward effective suggestions and implementation plans for owners to decide whether to adopt them. The owner is the person in charge of hotel management.
Seven, the hotel owner consultant
The hotel management company officially accepts the entrustment of the owner, diagnoses the existing problems according to the management needs of the owner, and puts forward solutions and measures for the hotel; Guide the hotel to implement modern management, increase revenue and reduce expenditure, and make the hotel enter a virtuous circle (project establishment and feasibility evaluation, design task book, scheme consultation).
Eight, the hotel turned losses into profits consultant
Entrusted to send a management team composed of senior hotel management experts and management experts from various business departments to comprehensively evaluate the management level of the hotel, ensure the preservation and appreciation of hotel assets and the benign operation, cultivate a professional staff for the owners and build a famous hotel. Responsible for the establishment of a lean and practical management organization, reasonable staffing and posts, scientific employment, and efficient throttling. Responsible for making business plans and business indicators in combination with the actual situation of the hotel and the market situation, and implementing them. Implement incentive mechanism, guide and supervise on-site management, grasp service quality and create service characteristics. Responsible for determining the positioning of the tourism market, taking effective measures, vigorously promoting sales, attracting tourists and operating flexibly. Responsible for effectively controlling costs, decomposing cost indicators, and reducing expenditures and consumption. Supervise the hotel to carry out rectification and improvement in operation, maintain a good state of operation and management, and promote the hotel to enter a benign business cycle.
Nine. Hotel business planning consultant
According to the special needs of the owners, professional consultants are appointed to provide them with diversified hotel professional consulting services, including engineering, marketing, finance, marketing and other aspects, so as to comprehensively improve the management level of their professional fields and generate better economic benefits. Marketing planning and implementation of large-scale conferences, cold dinners, food festivals and Christmas dinners. Take the pulse for the hotel, diagnose the existing problems and propose solutions and measures. Professional management and technical guidance of hotel departments.
X. Value-added services with innovative features
Combined with the actual situation of the hotel, a set of services with strong memory and many highlights is designed and produced for the hotel. Design and make "touching service" mode for the hotel.