Legal analysis: If the training course is not refundable, you should complain to the consumer association. Students have the right to give up their studies. Training institutions stipulate in the contract that the fees cannot be refunded by "format clause" and "overlord clause". There can be an agreement between the training institution and the trainees, but the agreement cannot violate the relevant laws and regulations. Students or parents can provide payment basis and written materials to coordinate the refund. The so-called consumer complaints refer to written or oral objections, protests, claims and requests made by consumers to solve problems due to disputes with operators for daily consumption needs.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 128 Where the law has special provisions on the protection of the civil rights of minors, the elderly, the disabled, women and consumers, such provisions shall prevail.

Article 496 Standard Terms were drafted in advance by the parties for reuse, and there was no consultation between the parties when concluding the contract. Where a contract is concluded by standard terms, the party providing the standard terms shall follow the principle of fairness to determine the rights and obligations between the parties, and take reasonable measures such as exempting or lightening their responsibilities to remind the other party of the terms that have a significant interest in them, and explain the terms according to the requirements of the other party. If the party providing the standard terms fails to perform the obligation of prompting or explaining, so that the other party fails to pay attention to or understand the terms with which it has a significant interest, the other party may claim that the terms will not become the content of the contract.