I. Business knowledge:
During this year, I learned some new standards that will be implemented soon, and at the same time consolidated and applied some of the most basic and commonly used standards and specifications, because these seemingly boring standards are the yardstick and vitality of testers, standards and specifications are the basis for testers to speak, the direction that testing work should strive for and the powerful factual basis for testing work. The purpose of learning is to be able to put it into practice, and more importantly, to display its normative performance flexibly and pertinently. As time goes by, I am more and more familiar with the standard specifications and test procedures, and my work efficiency will be twice as efficient. Through continuous study and practical application, I have basically standardized my experimental detection behavior with standards.
I have mastered and skillfully used the standards and practical essentials of the field test project of the reconstruction project from Qi Lin to Luankou in Chun 'an, 330 National Highway (Chun 'an section), (coarse and fine aggregate, reinforced cement, subgrade filler, concrete specimen compression); Understand and be familiar with the test standards and specifications of the following raw materials (admixture, geotextile, waterproofing membrane, corrugated pipe, steel strand, etc.). ).
Second, the work completion:
In the past year, the inspection tasks entrusted by the project contractors were completed in a timely and orderly manner, especially the inspection of conventional raw materials was basically timely and of high quality. Except for some special raw materials, there have been some delays and errors in the release of a few reports, but the overall situation is still acceptable.
The specific work carried out this year includes: inspection of raw materials for concrete structures (including witness inspection; Parallel inspection and sampling inspection), subgrade, bridge and culvert gap backfill inspection, cooperate with the project management office to do some regular inspection and sampling inspection, timely statistics quarterly test costs, regularly improve the indoor data archiving, basically satisfied, in place.
Although there are many experiences worthy of continuing to maintain and develop, at the same time, many mistakes have been made, mainly in not paying enough attention to the work. The key is that there is luck in some experiments, which causes a lot of trouble and unnecessary mistakes. Many experiences and lessons have been summed up. If you work hard, think more, pay attention to details and love thinking, you can greatly reduce or eliminate mistakes and shortcomings.
Due to the testing of special raw materials by laboratories in the two places, I think there are loopholes in its workflow and some links. For example, there is less communication between test sites, and they always pick their own questions first. Detection is a very delicate work, and sometimes it needs careful observation and recording. In the specific experiment, sometimes because of my carelessness, the experimental results are quite different, so I should pay more attention in the future.
Third, personal career development opinions and views on the company next year.
I know testing too well to be satisfied with the present. So next year, I will ask more questions, learn more and do more, and gradually learn various professional knowledge according to the needs of my work. Abide by the company's management systems in work and life, strengthen the cultivation of team consciousness, further integrate into our collective, use spare time to learn more norms, read more relevant technical documents, and improve their professional level. I also hope that the company will organize more training for our employees, so that we can better adapt to this job and make more contributions to the company.
Time flies, it's been seven months since I joined Sunshine Insurance, and more than half of the year 20 17 has passed. In the past six months, I have been very busy in the post of general teller. The company's business has developed rapidly and its business has been rising. Driven by the growing business, I am required to be more serious and responsible in my back office work.
I am trying to grow up in this enterprising environment, and I have made some progress in my professional knowledge and business skills, but there are still some shortcomings. My work in the past six months is summarized as follows:
First, skills
I strengthen the study of insurance clauses, further improve my understanding and mastery of insurance knowledge, consult leaders and colleagues humbly, listen carefully, study hard, and urge myself to be familiar with insurance clauses and system operation.
For a billing clerk, the work is not just as simple as entering an insurance information, because for an insurance company, entering the billing clerk's insurance information is the beginning of an insurance business. If there is a problem in the billing part, it will affect the follow-up work such as customer's new car registration, annual vehicle inspection and insurance claims. So I must constantly improve my professional skills and do every step carefully.
Second, ideologically.
I take an active part in all kinds of studies organized by the company, and seriously understand them and turn them into my own ideological weapons. As a comprehensive teller, it is a job directly facing customers, which requires patience and care. So I always pay attention to my words and deeds, treat customers warmly and generously, and always smile at customers. Actively communicate with customers, actively explain and explain the comprehensive protection of buying auto insurance in our company, stabilize customers and promote customers to renew their insurance in our company.
Third, discipline.
I am strict with myself and abide by the company's rules and regulations. Insist on not being late, not leaving early, asking for leave, and going to work on time. In addition to doing your own job, at the same time actively cooperate with the work arranged by the leaders, unite colleagues, carry forward team spirit and improve work efficiency.
With the progress of my work, I always remind myself to keep learning, always look for my own shortcomings, try to correct them and improve the quality of my work. At present, I realize that the depth and breadth of my study are not enough. Next, I will further study the knowledge of non-auto insurance and claims, and give customers a more detailed and professional introduction and explanation.
In the future, no matter whether my work is boring or colorful, I will continue to strengthen my personal cultivation, study hard, improve my working ability, adapt to the needs of my post under the new situation, foster strengths and avoid weaknesses, and work hard. Accept the challenge of science and technology of the times and look forward to the development of insurance finance.
There is no end to learning, the times are developing with each passing day, and the knowledge of various disciplines is changing with each passing day. In my future work, I will persistently learn all kinds of insurance knowledge to guide practical work and serve customers and companies.
Bit by bit, extraordinary achievements. Thank the company for making me a sunny person. Thank my post for making me an excellent insurance worker.
Since I came to work in the company in September, 20 16, more than one year has passed quickly. Looking back on my work for more than a year, as a project manager, I actively carried out bidding work. I would like to express my heartfelt thanks to all the leaders and colleagues of the company. With your help, I can make great progress in learning, bidding agency business ability and thinking. However, the bidding work is constantly improved and standardized, and only the spirit of continuous learning can adapt to the ever-changing laws, regulations, policies and standardized processes. There are still many places to learn and improve, and there is no end to learning.
Here, I want to talk about my understanding of bidding agency. I think it's really not just a simple link such as issuing an announcement, selling bidding documents, and organizing bid opening and evaluation, but a set of business processes that are connected, coordinated and combined with brain and physical strength. It is the work of exercising logical thinking and organizing and coordinating. When you are at a loss when you first come into contact with a brand-new project, you gradually find a solution to the problem, and then you suddenly understand. Until you successfully complete all the work and choose a satisfactory construction team for the owner, a sense of accomplishment will arise. Maybe this is the meaning of the work!
In the bidding agency work, the biggest thing we can learn is communication ability. Only by good communication with the owner can we understand the owner's expectations and specific opinions on the project cost, time limit, quality and fund arrangement, and strive to reach an agreement with the owner's opinions within the scope permitted by laws and procedures to meet the owner's requirements to the maximum extent. Secondly, it is the ability of organization and coordination. It is a process of continuous cooperation and coordination with all parties, which can greatly improve their cognition, service and business, as well as their ability to grasp the whole process of the project.
Compared with last year, the business volume of Xiamen Branch has increased this year, which reflects the workload that has been completed this year. This achievement is the result of the joint efforts of every employee. In 20 17, 23 government procurement projects were completed, including 9 engineering projects, 3 goods projects and 0/service projects.
With the gradual improvement of the quality requirements of bidding projects, the requirements for bidding agents themselves are getting higher and higher. Therefore, it is necessary to strengthen learning, especially the application of laws and regulations in work, improve the application of business theoretical knowledge in practical work, and constantly improve their own ability and level.
Finally, I hope that in the new year, everyone can carry forward the spirit of teamwork more. We are a bidding agency. Only when we unite with each other, communicate with each other and cooperate tacitly can we complete one project after another. I believe that in the future work, through our own efforts, we can create more wealth for the company, accumulate more experience for ourselves and do our job well.