Mild type:

The first is to acknowledge his achievements and hope that he will continue to work hard.

Then ask him what his goal is, what he wants to achieve, and whether he is satisfied with himself now.

Next, ask him to evaluate other employees in the store. Compared with others, they did a good job. Did they achieve their goal?

If he says yes, then he is basically hopeless, and you can give up, as long as he says no, it will be easy.

Then ask him if he has thought of any ways to improve himself.

Then suggest that he go to training to see the effect. If you can't, it means you haven't trained well. If he can do it, he will gain something and will stimulate him to take part in the training in the future.

Rough type:

Let him do what he can't do now, and then it's done. Next, be a good person, comfort him and advise him to try training. If not, then repeat this method. . .