Employees in the workplace are an important part of enterprises. What do employees have in the workplace? Next, follow my footsteps and take a look at the workplace experience.

Workplace experience 1

Professional mentality is the mentality that people should maintain in their careers and work. Through training, I think the professional mentality is: positive, enthusiastic, serious and responsible for the work, and constantly improve and improve themselves. Through training, I deeply felt:

First, strong ambition (life needs goals)

I understand that people should have their own clear goals in life and work, and our behavior is guided by this. We should set clear and specific work objectives in our work. Only when the specific work objectives are in line with reality can we determine the specific work content and our work will have a clear purpose. Work will have motivation. As a store, we should set the sales target (the most critical). Sales is the basis of profit, opening a store is to make money, and profit is the meaning of store survival. Only by analyzing the actual situation of the store, working out the sales target we want to achieve and finding out the ways and means to achieve it can we implement it and achieve the goal.

Second, the quality of life depends on your mentality.

When the mentality changes, the fate changes. Mentality is the attitude towards life, work, etc. A positive attitude can drive people around, and positive happiness can be contagious. As a manager on duty, if every employee wants to work actively and enthusiastically, then he needs a positive and enthusiastic person to work hard for others, try to inspire everyone, win everyone's trust and work smoothly. In other words, a manager on duty should be infectious and personally drive employees to work. Third, love learning and update knowledge.

This is an era of information and knowledge competition. To win the trust and support of employees, it is not enough to have a positive attitude, but also to have profound knowledge. In this highly competitive society, if you don't advance, you will fall back. If you don't love learning, you will be eliminated. In the later life, you should keep learning and enrich yourself.

Fourth, take the initiative, persevere and never give up.

In our life and work, we are bound to encounter many problems and setbacks. In this era, there will be crises and potential threats, which requires us to have keen insight, take the initiative to attack in the face of difficulties and persevere until we overcome them. In this era, if you can't take the initiative, you may be defeated by your opponent. We must have this spirit in our work and never give up.

Through this training, I remembered a professional team. All of us ordinary people should have the same goal and have the strength to make unremitting efforts for this goal. To become a professional team, our strength will be infinite! But have we done it now? Do we all have this power? This is a problem that we need to think about and solve. Let everyone see their hopes and realize their personal ideals, then our grand goal of Shuyu civilians will be realized! Because everyone longs for a better life and hopes that they can go higher and further. I will strive to build a professional shop team in my future work. I will try my best to realize the ideal of every employee and contribute my strength to the company's goals! Believe in yourself, believe in us, and believe that we Shuyu civilians will definitely become the aircraft carrier of China pharmaceutical industry!

The importance of positive attitude and positive thinking to life (positive attitude is actually a kind of self-confidence), especially the importance of positive attitude to the result, has been vividly expounded in the training class. These truths have been known before, but they have never been seriously understood. This training, I re-taste with a brand-new eye. I think having a positive attitude and positive thinking is a necessary condition for success. Having confidence in your career and believing in yourself are the basic conditions for success. Pierre also mentioned in the book:? I am a natural winner. ? We should always inspire ourselves with confidence, because successful people are all positive people without exception.

Things themselves are immutable, with both positive and negative aspects. The two stories of the scholar rushing to take the exam prove this point. Positive and negative can be transformed into each other, and few things are absolutely beneficial and harmful. Like what? An old frontiersman loses his horse—a blessing in disguise. These famous sayings contain the same truth, this kind? Is it useful? With what? Harmful? Is the unity of opposites. It's just that everyone has different views and attitudes, which may produce two completely different results. Therefore, I think it is not the difficulty itself that can defeat people, but the mentality when people face misfortune. If a person who has experienced misfortune continues to be negative, immersed in pain and give up on himself, then he can only get more misfortune. The so-called winner is not comfortable with success, but can still hold a positive attitude and work harder in the face of misfortune, so as to get more returns.

A positive attitude plays a very important role in a person's growth, progress and career success. Only by facing the work with a positive attitude and a confident attitude can we see the vitality that others can't see. A positive attitude is full of hope for life and things, so as to open your own mind, find problems that others can't find and solve problems that others can't solve. Indeed, a positive attitude is a solid shield in people's hearts, which can make you indomitable and persistent in adversity; Let you go straight in prosperity and achieve your goals more perfectly. A positive attitude is an indicator of the direction of life; It is the spiritual pillar of a person's success. With a good attitude, we can have great enthusiasm and toughness and move forward towards the established goals. In real life, many people have a positive attitude, but not many people can keep positive thoughts all the time. Some people often make excuses, using the environment and life background as their excuses for failure. For example, we often hear such words: it's not that I don't work hard, but that God is so unfair? Or? I was born in a rich family, wasn't I? Wait a minute. I always think that everything is against myself, while some people are used to relying on others and so on. Over time, these people lost the light of hope and fell into negativity, thus giving up on themselves. Attitude determines everything, with special emphasis on positive thinking and positive attitude. ? The strong in life are people with positive thoughts. He never panics when he is in trouble. Because he knows that there is a solution to the problem itself, the more difficult the problem is, the more resilient he must be, and he must still face and deal with it rationally in order to get the best result? . ? If you are fearless in the face of difficulties and resolutely attack, you will certainly be able to seize the problem and create beautiful results? . To be strong in life, we must have positive thinking and attitude, that is to say, we must have self-confidence, a kind of self-confidence from the heart. Believe in yourself and tell yourself that this is the best, and the difficulty is only temporary. I believe that everything happens for a reason, which will help me. I believe that the world originally exists for people with positive attitudes. People with positive attitudes stride forward, while those with negative attitudes stagnate.

Workplace experience II

In this training, there is another very important word, major. Take the letter to Singapore Airlines? This story shows that as an employee, dedication is crucial. A person can't be dedicated and always complains about why and how to do it. Even if you have a positive attitude, what can you do? Dedication is the motivation to support you to achieve your goals persistently. Through this training, I deeply realized what kind of attitude I should maintain when I encounter problems, and how to improve my attitude and work in the future. As long as you dare to face the reality and face all kinds of difficulties, you will always find a solution. We sincerely affirm ourselves, form the habit of positive thinking, and overcome problems and difficulties with enthusiasm and positive emotions, so that even under the most negative conditions, we can exert our creativity and succeed in life and career.

In class, the teacher had a brainstorming question: If you want to describe your work with a food, what would you choose? Some students say yes? Rice? Can wrap the stomach and have a little sweetness after chewing; Some students say yes? Chicken ribs? It is a pity that food is tasteless and abandoned; Some students say yes? Eat melon seeds? , delicious, but endless, and finally boring; Some students said yes? Uncle Gan? See how you eat. It is getting sweeter and sweeter from beginning to end, and it is getting tasteless from beginning to end. Think about it, in fact, every statement has its truth, and every food represents a working mentality. What kind of work attitude will determine your attitude towards work, positive attitude will lead to positive behavior, and negative attitude will lead to negative behavior. Looking back, what kind of mentality do we usually treat our work with? We are busy with work every day, but we know what we are busy with. Busy? ; When I count my salary every month, I always feel psychologically unbalanced, as if I have never paid more; Service is talked about every day, but I don't know how to do it; I just trained a group of new salespeople, and I heard that someone is leaving. Anyway, is it? I've been annoyed recently. Annoyed? .

As full-time employees of China Telecom, we have all been confused and complained, but because we are born with a sense of superiority, even if we complain, even if we are dissatisfied, we at least have a sense of security and belonging. But what superiority do they have to those business recruiters who wander between enterprises and individuals? How do they vent their complaints and dissatisfaction? What kind of mentality will they treat their work?

As our front-desk salespeople, because they are all laborers, they think they are not regular workers, so they lack a lot of sense of belonging. They want to work, but they don't want to leave at any time. If they are passive, their enthusiasm for work will naturally not be high, and their performance will definitely be affected. However, as the main body of our company's direct service to customers, what kind of mentality they treat their work determines what kind of service they will provide to our users. A good working attitude will lead to a proactive working attitude. In the increasingly fierce market competition, the factors such as product price and quality are no longer dominant today. How can we keep customers in China Telecom to the maximum extent? The only bargaining chip is to provide users with quality services and satisfy them? Do you still love me tomorrow? . Once, when the monopoly was broken and people's demands for services became higher and higher, we were baptized by the telecom reform in China, that is, changing our ideas and adjusting our mentality, otherwise we would be at a loss. So, under the new situation today, how can we help them find their own position and adjust their mentality?

Mentality determines behavior. If you don't have a good working attitude, how can you emphasize them? Dedicated service and standardized service? Maybe both? You will never understand my tenderness? . Therefore, we should guide them to think about this problem, help them to establish a good working mentality, and let them understand that work is for themselves and their resumes, because China Telecom is not the last place where they work, and being loyal to their profession is the accumulation of their own experience. The most important thing is that while they feel worthy of themselves every day, they are worthy of our company. Only by clearly understanding these can we help them establish a good professional mentality, let them give full play to their subjective initiative as much as possible, change passive work into active work, and thus become hard work, because quality service is not a slogan and slogan, and service needs sincere practical actions.

First, loyalty to the profession can be loyal to the enterprise.

In fact, each of us is doing one thing every day, that is, riding a donkey to find a horse. In our enterprise, riding a donkey to find a horse is riding the present position and yearning for a higher position; Throughout our career, we are looking for a more suitable career platform for ourselves. The point is that you want to ride that horse now, but at present you are riding that donkey. You must treat the donkey well first, so that the donkey can run fast and catch up with the horse. The relationship between each of our employees and the enterprise is actually the same interest relationship. If we pay, we will get the corresponding return and achieve a win-win situation with the enterprise. Therefore, your work attitude will dominate your life: muddle along, the enterprise will not close down because of you alone, on the contrary, you are wasting your youth and time; Working hard, you can not only gain something from the enterprise, but also accumulate rich experience for your life. Therefore, only by being loyal to your career can you be loyal to your own business.

Second, only with a grateful heart can there be more returns.

You should have a grateful heart for the people or things that bring you hope. The road to heaven is paved with gratitude. The enterprise has given us a job, which not only makes us worry about food and clothing, but also creates a platform for us to realize our self-worth. For enterprises, we should hold a grateful heart. For our users, they are our parents. Similarly, we should repay them with a grateful heart. A positive attitude will lead to positive behavior. When we face our work with gratitude, we will find that it is eaten from beginning to end? Uncle Gan? The more you eat, the sweeter you get. In the process of our service, we will be more tolerant and understanding, and less complaining.

Third, enthusiasm and responsibility can lead to success.

Why do some people have a wonderful life, constantly experiencing successes and challenges in the workplace, and constantly realizing their self-worth; And some people are trapped without a chance of success? In fact, the intellectual gap between people is not big, but the gap in career lies in enthusiasm and sense of responsibility! In the face of working, like a shark smelling blood, you should immediately open your mouth and bite it down! No matter what job is given to you, you want to do your best! And because of enthusiasm and responsibility, others will follow. When we choose a job, a career, and clearly realize that everything I do is for myself, and I also face my job with gratitude, then give the job the greatest enthusiasm and sense of responsibility to promise our service concept of China Telecom. Customer first, dedicated service? . Because if we don't have enough enthusiasm and responsibility for this job, it's just a slogan; Only when we have a passionate and proud sense of responsibility for it can we really work hard and serve hard, instead of working mechanically under pressure and assessment. An effort may not be fruitful, but it will definitely be an accumulation. At this point, we are one step closer to success.

Have a happy mood and share happiness.

All along, we have been advocating a lifestyle, a happy life and a happy job, because happiness can be contagious. When you face the customer with a happy mood every day, the customer can feel your heartfelt smile, which makes him feel more cordial, like a spring breeze; Similarly, if you face customers with a sense of loss, even if you have a smile on your face, it will make people feel dull and unnatural. There is no reason why, as professional service personnel, we should make our customers feel at all times. The warmest service comes from China Telecom? .

I believe we are young and smart, right? Smile service, standard service, quality service? It's not that I can't do it, I just don't do it with my heart. ? Environment is born of mind? 、? Get what you want, adjust your mentality and get on the road, we will? Carry out quality service to the end? . Mentality determines behavior, behavior determines habits, and personality determines life. Therefore, if you want to change your life, you must start with changing your habits; If you want to change your habits, you must start by changing your behavior; If you want to change your behavior, you must start with changing your mentality.

Workplace experience Part III

On May 26th, I was lucky enough to attend the training on "Stress and Emotional Management in the Workplace" organized by the company. In the learning process, Mr. Hao from Peking University teaches the sources of stress, emotional expression, methods to relieve stress, emotional adjustment, professional quality and communication skills in a happy atmosphere through vivid and diverse lectures. The whole lecture is novel in form, rich in content, very attractive and rich in content.

With the rapid development of social economy, the continuous sublimation of enterprise management and the continuous improvement of humanities and material life, we are facing increasing pressure in our work, family and social interaction. If the long-term heavy pressure and bad mood are not relieved and adjusted, it will directly affect our physical and mental health, thus causing great harm to our work, family and social interaction. Therefore, how to correctly understand the pressure and emotions, how to create enough sense of self-security, how to formulate realistic life ideals, how to grasp smooth interpersonal relationships, how to maintain a good self-mentality, and how to clearly understand the current situation are issues that we should immediately pay attention to.

Learning to know that Excellence and success are often not achieved by having a high IQ, but by what it can bring? Bright sword? Spiritual deepening is applied to work. After careful reflection, I think that in order to succeed, we must straighten out the three closely linked links of work, family and society, adjust interpersonal relationships, recognize our roles in different environments, know how to change roles at any time, constantly and correctly adjust our emotions and pressures, and keep the influence of negative emotions to the minimum of self-control at all times? Positive attitude? Take every day seriously. ? Complaining about joy? We have to spend it every day, so why choose? Complain if you don't choose? Joy？ And then what? Stay optimistic, don't you? Complain about improving yourself, don't be intimidated by setbacks, and the pain that can't be defeated is also a valuable asset. An old frontiersman loses his horse—a blessing in disguise. . Let's discover beauty, forgive the past, make good use of the present, serve others, improve emotional intelligence and succeed.

The specific points are as follows:

1. I have learned some basic knowledge of emotional management and stress management, and have a clearer understanding of stress and emotional management. It enables us to analyze the internal and external causes of stressors, understand the relationship between stress and work performance, and understand several ways to deal with stress.

2. Make us understand the meaning of setbacks, improve our ability to manage stress and emotions, better control and use our emotions, and better understand others; Will analyze their own and employees' frustrated reactions and learn some psychological methods to resolve setbacks.

3. Let's master various psychological principles and methods to develop a positive attitude, gradually develop a strong personality to take the initiative to meet challenges and never give up, promote the improvement of my overall psychological quality, and finally achieve the goal of improving my work performance.

I understand the deeper reasons for my emotions, mainly because of my unique beliefs, values and codes of conduct, which lead me and others to have different views on the same thing, thus generating different emotions when encountering and handling these things.

4. I learned some skills and methods to reduce negative emotions, and learned that most bad emotions also have positive significance. I learned not to deal with problems with emotions. When dealing with problems, we should first let go of our emotions and then calmly think about the countermeasures. I have improved my interpersonal skills. I reduced the pressure accumulated on myself, improved my self-confidence and improved my insight.

Summary:

Through this study, in my later life, I will manage my pressure and emotions, improve my bad emotions and relieve my pressure through a series of methods, as follows: stop negative imagination and squeeze out my anxious psychological space with positive psychological activities; Do not pursue perfection, psychologically accept and adapt to the inevitable facts in advance; Reduce anxiety and tension by relaxing muscles; Learn to talk and vent; Divert attention or spend time entertaining; Do something useful for others; Take part in physical exercise; Establish good habits of life, work and study, and turn immediate troubles into thoughts and actions in advance. In the future, no matter at work, at home, or in social communication, we should gradually learn to improve our emotional intelligence, control our emotions, relieve our pressure, enhance our ability to adapt to the environment, master interpersonal skills, grasp our roles, solidify the spirit of loving our jobs and dedication, and give play to our lives for society, enterprises and families.

The fourth part of workplace experience

I have only been in the job market for half a year. In the past six months, I experienced the loss of looking for a job at first, experienced a big or small interview, or fully played or talked for only one minute, and finally came to this company. After staying in this company for half a year, I finally learned some workplace rules. Write it down today, mainly for those brothers and sisters who have just entered the workplace, hoping to help you.

First of all, I want to share my interview experience with you, hoping to bring you some help. Among many students who are employed, I don't interview many times. When it comes to interviews, it feels like a cliche, but what do I feel a lot about? Confidence? Two words! Whether you can find a good job or not, self-confidence is very important.

Secondly, what I want to communicate with you is some matters that should be paid attention to in the workplace. You may have heard of it? Office politics? This word, to put it bluntly, is adaptability and interpersonal skills. Usually, every company has its own corporate culture, and may face these problems when they first join the company. If you can't handle it well, you can't get along well with your colleagues. Also be diligent and studious, be modest and prudent, and don't take things you don't understand for granted. Observe more and ask more questions!

In addition, it is the details of the workflow. I have just been employed for two weeks, and I am a little flustered and at a loss. I didn't expect so many trivial things, none of which are big, but it is difficult to deal with them together. As long as it is a task assigned by the company, someone is constantly urging it. I'll fuck whoever is in a hurry at first, but everyone is in a hurry, which is the inevitable result.

The last thing to pay attention to is communication skills. Students who have found jobs and written resumes should be familiar with communication skills, but what are communication skills? I'm afraid none of us know. Ask yourself: What customer calls have I received and what have I done? Everyone in the company has a work log, which clearly indicates what they are doing every day for a month, and classifies them in detail, such as important things, urgent things, urgent important things, emergencies and so on. How to classify these things needs to communicate with colleagues in relevant departments in time.

In fact, to sum up, we should have confidence in ourselves, be serious and responsible for our work, be humble to our colleagues, be brave in communication, study actively, gradually adapt to the working environment and grasp the working rhythm. I believe that we will all have a bright future. Come on!

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