Quarterly work plan of cleaning supervisor 1 I am the cleaning supervisor, managing xx cleaning staff. My work has also ushered in a new year, and I want to make new plans for my work. The following is my work plan for this year:
First, increase staff training.
Cleaning work is not only simple cleaning, but also makes guests feel comfortable in the environment, so the usual cleaning methods cannot be used. Therefore, some training is necessary. This is not only for cleaning staff to clean the environment more cleanly, but also for cleaning staff to have better and more professional skills, so that guests are satisfied and like it more. Training in tool use, civilized behavior, task allocation and efficient cleaning. Let the guests see that cleaning staff is an recognized profession, respected and better cleaned.
Second, stabilize the team of cleaning staff.
From my previous work, I found that many cleaning staff change jobs every year, so the loss of cleaning staff is very serious, and it is not a small expense to train new people every year. So this year, as a supervisor, I will try to spread the cleaning work to different places and try to stabilize the number of people. Once someone resigns, it is necessary to attract new cleaning staff in time to ensure the normal operation of cleaning work and avoid the imbalance caused by fewer people. In this way, it is necessary to raise their wages appropriately, let them stay and continue to work, and people will not always go out, leaving the whole team in an unbalanced state.
Third, strengthen their management ability.
My management work is not mature enough, so the management of employees is not strict, which is not conducive to cleaning. So I want to strengthen my ability in this respect, so that employees have awe of me, so as to work better and not have lazy thoughts. Strict management, cleaning staff will try their best to do their own work, and will not relax and slack off cleaning work. So I'm going to read relevant books in this field to learn, and I'm also going to grasp the training opportunities given by the company, strive to stabilize my supervisor's work, make contributions to the company's cleaning cause, and be a good manager.
I believe that after the previous lessons, this year I will learn from the previous experience, do my own business well, don't let the leaders down, strengthen the cleaning team and collect help for the company. As a supervisor, I have the obligation to manage the work of employees, and I have the obligation to do my own work well. This year is full of challenges, and I will try my best to go against the current and give full play to my greatest use. I believe I can do a good job as a cleaning supervisor this year. Please believe me. I believe I can get good grades.
Quarterly work plan of cleaning supervisor. First, do a good job in the overall quality construction of the cleaning team.
Strengthen the ideological education of employees, so that every employee can realize that "the ocean is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us". Pay close attention to employees' service consciousness, establish "owner first, service first", let every employee put himself in the shoes of residents in service-"think what residents think and worry about their worries", so that residents can deeply feel the warmth of home. At the same time, we also pay attention to learning some professional skills and knowledge, because only by constantly learning xxx can we strive for development.
Second, further improve the rules and regulations of the cleaning group.
Strictly regulate the daily work and code of conduct of each employee with relevant regulations, so that each employee can realize his own shortcomings and actively seek improvement.
Third, launch the "fixed-point service" plan.
Since the implementation of "fixed-point service", the cleaning group has provided fixed-point service according to the specific requirements of the management office through its own continuous efforts, further narrowing the distance between residents and us.
Fourth, cooperate with Dayang to complete various services.
Abide by the instructions issued by the management office, so that the cleaning service can be successfully completed, provide a clean environment for the residents, and always do things in detail to ensure the smooth handover of the house.
Five, gradually standardize the management of cleaning supplies.
In response to the call of Ocean Company to save energy and reduce consumption, the cleaning group regularly checks and cleans all equipment in daily work according to its own actual situation, thus reducing the maintenance times caused by inadequate equipment maintenance; Every cleaner should turn off the lights when people are walking, turn off the tap in time when water is not used, and start from small things to save money for Ocean Company as much as possible.
Six, pay attention to the prevention of safety accidents and awareness training.
Under the organization of the management office, the fire safety knowledge was trained and assessed, and the correct use of various electrical appliances was explained under the guidance of the maintenance personnel of the mobile base, which further improved the awareness of danger prevention of each employee.
Seven, standardized management of family health of employees in residential areas.
In order to make every household have a good living environment, the cleaning group has supervised the hygiene of each floor. Ensure that the vacant rooms are not polluted, and the garbage on other floors is cleaned at any time, without graffiti.
Eight, cooperate with the property management office to complete the internal inspection work.
In order to better meet the inspection of the competent department of ocean-going shipbuilding, the cleaning staff carried out detailed cleaning and maintenance work on all links. Ensure that there are no cobwebs, mosquitoes and flies, metal equipment, stains, dead corners and garbage everywhere on the ground. Secondly, sort out the post records and make up the deficiencies.
Nine. Looking back on the work practice in the past year, we have improved in all aspects compared with the previous year. However, in the face of the continuous improvement of Party A's requirements for our professional skills, we still have many shortcomings, mainly in the following aspects:
In view of the above shortcomings, the cleaning team will focus on strengthening the study of professional skills and knowledge in the coming year, and strengthen the service standards of all employees, so that our "personalized service" can develop better and meet the different needs of Party A, and a cleaning team with strong professional performance and warm and thoughtful service will repay Party A's attention to us, so that our big family will continue to prosper and grow.
Quarterly work plan of cleaning supervisor 3 I. Daily management of cleaning and greening
1. In the past year, based on the principles of equality, fairness, justice and openness to employees, we strengthened communication and exchanges among employees, cultivated their sense of teamwork and collective cohesion, and made employees have a sense of ownership in their work, making their work passive and active, and greatly reducing the turnover of personnel.
2. Staff training
As the index task of daily work (because most of them are new employees, they are all novices or have never done cleaning work at all), employees are trained once a week for 2 hours at noon, and the training contents include: basic cleaning skills, operational safety, performance and use of cleaners, use of machinery and equipment, etc. According to the actual situation, the post operation rules, inspection rules, training rules, language behavior norms and related work skills of each post are formulated, and continuous guidance and training are carried out in daily work. The training work ran through the first half of the year, with the practical examination 100% and the theoretical examination 95%. In addition, two groups of foremen were trained in grass-roots management ability, so that grass-roots management was continuously strengthened and improved.
3. There are strict requirements for the daily life, manners and etiquette, attendance discipline, queuing to and from work, and unified work shoes (purchased by employees themselves) of the employees in the two shifts, and they have been applied to their daily work, which has greatly improved the overall image and quality of clean and environmental protection employees.
4, daily cleaning work
Strengthen the daily cleaning management of the first phase, especially the crystal surface treatment, glass cleaning, carpet cleaning and range hood cleaning of the clubhouse, and regularly complete all kinds of mobile work such as cleaning sanitary dead corners, cleaning fallen leaves in Tianhu Lake and Xianzi Lake, cleaning sediment at the source of streams, cleaning fountains, cleaning sewers and cleaning mountain roads according to weekly and monthly plans. At the same time, increase efforts to clean up fallen leaves, garbage and the sanitary quality of the surrounding and lawn.
5, tool material management
In order to control the cost and prevent the waste of materials, the cleaning and greening materials shall be handled by special personnel, and the receiving and dispatching registration shall be strictly carried out, and the materials shall be used according to the planned dosage. Trade in the old tools for the new ones, and keep the tools. Whoever loses them will be compensated. Under the condition of ensuring quality, use what can be saved. At the same time, the quality of materials will be checked through collaborative procurement. For materials with reliable quality and reasonable price, the consumption of clean materials will be reduced a lot in quantity and price, which truly opens up new sources and reduces expenditure. At the same time, do a good job in the use, storage and maintenance of various mechanical equipment to improve the service life of mechanical equipment.
Second, clean land reclamation work
While ensuring the daily cleaning work, we will put the cleaning and reclamation of the second-phase building, the cleaning after water leakage maintenance, and the opening of the sales department of the holiday pedestrian street and the model house in the first place of all work. According to the actual situation, scientifically and reasonably mobilize personnel, and reasonably arrange cleaning and reclamation, ground waxing, greening and decoration, etc. With the joint efforts of all employees, employees should complete and arrange ... the plan for the coming year can also be based on the responsibilities of the department. Specifically, what methods are used to implement, schedule and control these responsibilities, and improve and prevent this year's shortcomings. At the same time, combined with the company's development plan, adjust the direction and focus of work, so as to make plans in advance, control in the event, and summarize afterwards, so as to integrate departmental work into the company's development plan.
The quarterly work plan of cleaning supervisor 4 reviews his work in the final stage. Because I didn't make a good work plan in advance, I was particularly passive in my work, and I could only take one step at a time, so I always seemed to be in a hurry at work. Similarly, because there is no work plan, the staff of the Ministry also have an impact on their work because of their lack of motivation. So it made me realize how important it is to plan ahead at work. I want to plan my own work schedule and make certain arrangements for the development and management of the department, so that I can be proactive in specific work. So in the face of the arrival of the new stage of work, as the cleaning supervisor of the property, I made the following work plan.
First, personal progress plan
As the supervisor of property cleaning, my work is busy. I have to deal with all kinds of mistakes, and I have to negotiate with employees when they encounter difficulties, so I have neglected the progress of my work because of my busy management.
1, strengthen the study of management knowledge. As a manager of a department, I must be strong in my work in order to better arrange my work, better plan the next direction of the department, and better arrange the work of employees in time when encountering unexpected situations. Therefore, in the new work stage, I must strengthen the study of employee management and work management to improve my management skills. At the same time, I must pay more attention to the ability of employees and strengthen my understanding of employees. Know what you are good at, so that when faced with new tasks, you can better arrange your work, otherwise the joke of arranging high jumpers to participate in diving competitions will be bad.
2, improve their work management intensity is too high. As a manager, I not only need strong ability, but also learn to cultivate talents. In cleaning management, I have to restrain my habit of taking care of everything, knowing that I don't understand a lot of things. If I force myself to take care of it, it is easy to make jokes. Therefore, in the new stage, I want to strengthen the training of talents, provide more opportunities for department employees and enhance their working ability, so that I can not only better improve the work of the department.
Second, the work of the department.
1. Learn from the previous stage. In the next work, we will arrange for employees to make a work summary once a week, once a month or even once a quarter. After I know the situation clearly, I will make a work plan for the new stage, and then arrange each group to make detailed work arrangements according to the plan.
2. Strengthen the disciplinary management of incompetent employees, urge their behavior habits at work, and better serve the company.
Three. Concluding remarks
In the last stage, there were many things I didn't do well in my work. In the next work, I will definitely improve my problems as planned.
I don't know if it's because of this year's epidemic or because of other reasons. I feel that the past six months have passed quickly. It's July in a blink of an eye, and I will start working and living in the next six months. Looking back on my work as a property cleaning supervisor in the first half of 20xx, I made many mistakes and made many mistakes that I shouldn't have made. In short, I did badly in the first half of 20xx. In order to make me change and grow in the second half of the year, I made a work plan for the property cleaning supervisor of xx Company in the second half of 20xx.
Because our company plans to expand in the second half of the year, we will also recruit more people in the second half of the year. In view of this, I first want to make a big change of blood for all the cleaning staff in our company. In the first half of the year, I will euphemistically discourage employees who have poor performance, repeatedly neglected their work and are not serious and rigorous in their work. Although I can't bear to let these employees leave, this society is a realistic society. If we don't put a little pressure on the employees of our cleaning department in the second half of the year, it will be difficult for our cleaning department to develop. No matter how I manage, the employees are not motivated, and there is nothing I can do. So I will strictly control and pay attention to recruiting new employees. Moreover, from the second half of the year, every new employee in our cleaning department will pass my final review and interview before entering our company smoothly.
Secondly, it is about the training plan for new employees. Regarding the training, the marketing human resources department of our company was in charge before, but in the second half of the year, I will conduct a personal training for the employees who enter our cleaning department. During the training, I will give them a detailed introduction to our company's corporate culture, development process, job requirements and their work tasks. And I will also explain to them our future development and the focus of our future work. And I will also have some live interaction with them, which will bring me closer to them and cultivate my feelings with them.
In the second half of the year, I can't continue to relax myself. I want to have a sense of crisis and let myself work under pressure and motivation. With this work plan, I will quickly devote myself to the intense work in the second half of the year, treat every task seriously and rigorously, and do everything well. Set a good example for employees, lead the employees of cleaning department of xx Property Company to sprint in the second half of 20xx, and make our cleaning department stronger and stronger!