Are you still worried about the following management problems?
1. New employee training (service, etiquette, technology) is not in place!
2. The store is always in a mess, the departments are not in good contact, and there are always mistakes!
3. After a while, the room was not well cleaned and the toilet stinks!
A new minister (manager) came today, and some rules and regulations of the company have changed again, and the employees are at a loss!
Everyone has his own set of explanations for the questions raised by customers!
6. Some employees greet customers, and some employees ignore them. The first swing is over!
7. There was an accident, and everyone was blinded and at a loss, so they called the boss directly!
8. When employees make mistakes, the minister and the manager handle the results differently, and the employees say that they can't be treated equally!
9. Business is ups and downs, and I don't know what the problem is.
10. how many technicians are left after the salary is paid today, and it is difficult for waiters to recruit?
165438+
12. I want to invest in a pedicure shop, management, training and commission scheme ... alas, I can't start!
Dingtian pedicure/pedicure/pedicure/foot bath/foot bath shop internal standardization and process management training materials
This monograph on the internal management training of foot massage, pedicure, foot bath and sauna places is divided into 16 volumes, with more than 300,000 words and nearly 1 0,000 pages (A4 paper). According to each department and team, it can be directly used as the management and training manual of each department without modification, which can easily, quickly and comprehensively improve the management ability and service level of venues without any competition.
Dingtian Management Execution (Training) Manual Series
Volume I: Quality, Requirements and Skills of Service Personnel
Volume II: Management (Training) Implementation Manual for Managers (Managers, Ministers)
Volume III: Customer Category Management Implementation Manual (Training)
Volume IV: Service Level Management Implementation Manual (Training)
Volume V: Executive Manual of Front Desk Class Management (Training)
Volume VI: Technician Class Management Implementation Manual (Training)
Volume VII: Safety Course Management (Training) Implementation Manual
Volume VIII: Management and Implementation Manual for Lawyers Class (Training)
Book IX: Implementation Manual of Cleaning Class Management (Training)
Volume 10: Implementation Manual of Engineering Management (Training)
Volume XI: Management (Training) Implementation Manual of Finance Department
Volume 12: Emergency Response and Handling of Guest Complaints
Volume XIII: Introduction to the operation of various forms (files)
14 Volume: Dingtian Employee Manual
15 Volume: Dingtian Etiquette Textbook
Volume 16: Dingtian etiquette question and answer manual