The receptionist should teach by example when guiding the guests.
In the training of restaurant etiquette, first say "please" to the guests softly, and then use the gesture of "swinging". Fingers straight and close together, palms straight naturally, palms up, elbows bent, wrists lower than elbows.
Take the elbow joint as the axis, raise your hand from the front of your abdomen and swing it to the right in front of your body. Don't swing your arms to your sides or back. At the same time, stand with your feet in a right T-step. The head and upper body are slightly tilted to the side where the hand is extended, and the other hand is drooping or behind the back, smiling at the guests.
Step 2 swing forward
If you are holding something in your right hand or holding the door, when you want to make a gesture of "please" to the right, you can swing forward, put your fingers together, straighten your palm, lift it from the side of your body from bottom to top, take your shoulder joint as the axis, bend your arm slightly, swing right from the front to waist height, and stop when it is 5 cm away from your body and does not exceed your torso.
Look at the guests with a smile, or put your hand forward.
3. "Please move forward" gesture
In hotel etiquette training, you can use the "straight arm" gesture to guide guests. Fingers are straight and close together, palms are tilted upward, elbows are lifted from the front of abdomen, swinging to the right, stopping at shoulder height, and elbows are basically straight.
It should be noted that when guiding the direction, the body should be sideways to the guests, and the eyes should take into account both the direction and the guests.
"Sit down" gesture
When receiving guests and asking them to sit down, use the gesture of "oblique swing", that is, put your hands on the back of the chair and pull out the chair, then lift your left hand or right hand with the elbow joint as the axis, and swing your forearm from top to bottom to make your arm form a diagonal downward, indicating that you are invited to sit down.
5. "Please, everyone"
When there are many guests, you can say "please" with a bigger gesture and swing your arms horizontally. Lift your arms forward and upward from both sides of your body and bend your elbows slightly to both sides. The arm pointing to the front should be raised and straightened, and the other hand should be slightly bent.