The purpose and function of workplace etiquette training
Learning workplace etiquette is helpful to improve personal quality and reflect their own values.
? Gold is not enough, and no one is perfect? It is known to people. However, in real life, people are pursuing their own perfection in various ways and looking for the road to perfection. Fight for it? Famous brand? People, emphasize? Outer packaging? The person who owns it; Attention? Beautiful face? Do you care? Good figure? There are some, but these are not enough to make a qualitative change in beauty. Spent time, energy and money, aren't there still many people? Frustrated among them? Really? In our opinion, only those who combine inner beauty with outer beauty can be called real beauty and crowned? Perfect? Two words.
Learning workplace etiquette is the best way to achieve perfection, which can enrich people's connotation and increase people's? Gold content? So as to improve the internal strength of their own quality, make people more courageous and confident in the face of complex society, and then realize themselves more fully.
Learning workplace etiquette helps to enhance interpersonal communication and create a harmonious and friendly atmosphere.
People call workplace etiquette interpersonal communication? Lubricant? . As people in society, we have to associate with others every day. If you can't get along well with others, your life and career will not move forward. As the saying goes:? Don't blame many people? . Politeness is the key to interpersonal communication.
Learning workplace etiquette and paying attention to etiquette everywhere can help you make ends meet in social life. Make you respect others and win their respect for you at the same time, so as to make the relationship between people more harmonious, make people's living environment more relaxed and make people's communication atmosphere more pleasant.
Learning workplace etiquette is helpful to promote social civilization and accelerate the process of social development.
Man and society are inseparable, and society is made up of individuals. Civilized society needs civilized members to build together, and civilized members must be armed with civilized ideas and educated with civilized concepts.
The study of workplace etiquette can make every member of society further strengthen their awareness of civilization and correct their behavior, thus promoting the improvement of the whole civilization of the whole country and nation and accelerating the development of society.
Knowledge of workplace etiquette
1. Punctuality, not being late, at least arriving before the leader, is the basic accomplishment of young people who are new to officialdom, and it is a red line, so don't cross it easily.
Some people take being late for school seriously. They are used to being careless. After work, so do they. In any case, being late for meetings and going to work are a lot of excuses. In fact, no matter how busy you are, a few minutes is not bad. As long as you haven't got into the habit, you don't take being late seriously. From the perspective of being a man, punctuality is a virtue, and unpunctuality is disrespectful and wastes other people's time; From the perspective of doing things, punctuality is a correct working attitude, and it is difficult for people who are not punctual to gain the trust of leaders and teams.
2. When you need to ask the leader for instructions, you must report it face to face if possible, and try not to call.
Especially when the leader is in the office, but you don't even move, pick up the phone and call, and the other party will resent it. Face-to-face reporting can have face-to-face communication to facilitate the exchange of opinions. Leaders need time to think when making decisions. You can't take this task by phone unless it's a question-and-answer session, such as attending a meeting this afternoon.
When you ask for leave from your superiors for personal reasons, try to call in advance.
Because asking for leave itself is asking for instructions and giving leave, the procedure cannot be wrong. Never, never, never send a text message, let alone make a hasty decision. For example, I'm going to travel tomorrow, which is not a leave of absence, but a notice.
If the leader didn't agree, people bought tickets and the leader agreed. To tell the truth, there is a feeling of being kidnapped, not to mention that sometimes work really can't be arranged. Some people don't realize that it is inappropriate for them to do so. If the leader doesn't ask for leave, he will feel that the leader is unreasonable, playing politics, and that he is being bullied.
4. Call the leader. We're done. Hang up later. Let the other party hang up first, and then you hang up.
It's polite not to hang up quickly at once. Don't believe me, experience it yourself. When someone calls you, the phone hangs up as soon as the last word stops. That feeling is particularly uncomfortable.
5. Turn off your phone or set it to vibrate during the meeting, which needs no explanation, you know.
Unless your organization is in an anarchy similar to a cart shop, you must remember this, and don't openly answer the phone, play games, play Weibo or use WeChat at the meeting. This is respect for the organizers. Leaders are on the stage, just like teachers sitting behind the podium, looking down clearly. Don't feel so hidden. As a newcomer, you should be more cautious.
6. Don't slam the door when you come out of the office or conference room. Cover the door gently with your hands.
This is really the smallest thing, but many people really ignore it. Sometimes when there is a meeting here, someone goes out to call the toilet and doesn't know to bring the door behind him, but when the letter is thrown away, everyone looks askance. When you leave someone else's office, you should also pay attention to closing the door gently, especially when you open the window in summer. If there is through flow, you feel that you are not working hard, and the wind is very strong. People's self-cultivation is more reflected in small details, humility and care for people around them.
7. In a quiet environment, such as a meeting or office, lesbians must pay attention not to make too much noise when walking.
If your shoes are loud, you'd better consciously put your feet down and walk on tiptoe. Some young people are careless. They walked silently with their heads held high and their high heels clicked. Their manners are beautiful, but the meaning in their eyes is much more complicated from the back. In addition, when you leave in the middle of the meeting, or leave early, you should go through the back door and try not to shake the target greatly in front of people.
8. Newcomers who have just joined the job need to have a psychological adaptation to their workplace status, and they should change from a student and a managed person to an independent adult with social attributes.
Fresh graduates have always been used to being good children, good children and having parents for everything. They are always waiting for others to urge them to work. They are not good at making plans and lack initiative. Always remind yourself that you are an independent person, you should finish your work independently and be responsible for the results. Don't always expect others to understand you, treat you like a child and give you special treatment. The consequence is that you lose the opportunity to be valued.
9. If you find mistakes in your work, you should admit them first and then talk about the reasons.
Some young people, once they find mistakes in their work, always emphasize their own reasons, objective reasons and other people's mistakes. I understand their feelings, and I am afraid of being criticized and leaving a bad impression on the leaders. But the problem is that this attitude is exactly what leaders dislike the most. They think you are shirking and shirking responsibility. Narrow-minded leaders may even think: You are right, but I am wrong? Maybe it will become personal.
10. As a newcomer, you should dare to show your true self.
Some people have just set foot on their jobs, and the official personnel relations are complicated. They may be afraid of making a fool of themselves and may be cautious. That's true, but if you always try to be watertight and always want others to see the good side instead of the bad side, that's not good. Psychologically speaking, leaders who are too smooth and always alert in front of themselves are untrustworthy. That's right. Too perfect to be true. Young people make mistakes. As long as we face it seriously and frankly, mistakes are also the beginning of progress. Anyway, I am willing to give young people with true temperament a chance, not people who look slippery at a young age.
Etiquette of getting along in the workplace
(A) respect for colleagues
Mutual respect is the basis of dealing with any kind of interpersonal relationship, and colleague relationship is no exception. The relationship between colleagues is different from that between relatives and friends. It is not a social relationship linked by family ties. A temporary faux pas between relatives and friends can be made up by affection, while the relationship between colleagues is linked by work. Once disrespectful, it is difficult to heal. Therefore, the most important thing in dealing with the relationship between colleagues is mutual respect.
(b) The exchange of materials should be clear.
There may be material exchanges between colleagues such as borrowing money, borrowing things or giving gifts to each other, but don't be careless. Remember everything clearly, even small money should be written in the memo to remind yourself to return it in time, so as not to forget it and cause misunderstanding. When borrowing money or things from colleagues, take the initiative to give each other an iou to enhance colleagues' trust in themselves. Sometimes, lenders can also take the initiative to ask borrowers to make IOUs, which is not too much. Borrowers should understand that if the borrowed money cannot be returned in time, they should explain the situation to each other every once in a while. Taking advantage of the other person's material interests, whether intentionally or unintentionally, will cause the other person's psychological unhappiness, thus reducing his personality in the other person's mind.
(3) Caring for colleagues' difficulties
Colleagues usually choose relatives and friends for help first, but as colleagues, they should take the initiative to ask questions. We should try our best to help what we can, which will enhance the feelings of both sides and make the relationship more harmonious.
(4) Don't talk about colleagues' privacy behind their backs.
Everyone has it? Privacy? Privacy is closely related to a person's reputation. Talking about others' privacy behind their backs will damage others' reputation and cause tension or even deterioration of the relationship between the two sides, so it is a disgraceful and harmful behavior.
(5) Take the initiative to apologize for your mistakes or misunderstandings among colleagues.
Colleagues often get along with each other, and temporary mistakes are inevitable. If there is a mistake, you should take the initiative to apologize to each other and get their understanding; Take the initiative to explain the misunderstanding between the two sides, don't be petty and mean.
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