But I think employees play an important role in hotels, because employees are the biggest customers, and their services are directly related to the existence of customers. Their attitude towards customers is coming again.
However, our hotel staff do not pay much attention to the service attitude, which leads to the stagnation of our hotel in the world ranking. This has something to do with quality.
In order to develop our hotel, I personally think that it is necessary to cultivate the working attitude of employees and improve their quality. In other words, pre-job training, this is very important. Then, during the on-the-job period, I continued to learn and improve. For the better development of our hotel
With the continuous development of hotel industry in China, the competition among hotels is becoming more and more fierce. Hotel culture plays a decisive role in the strength of hotel competitiveness. It determines the hotel's brand culture, service culture, management culture, product technology and service technology, embodies the hotel's business philosophy and marketing philosophy, and is an important factor to attract customers' consumption.
However, I think employees play an important role in hotels, because employees have the most contact with customers, and their services are directly related to the existence of customers. Their attitude also plays an important role in customers coming again.
However, as far as China hotel industry is concerned, employees don't pay much attention to service attitude, which also leads to the stagnation of China hotel ranking in the world. This is related to quality.
In order to better develop the hotel industry in China, I personally think that we should first cultivate the attitude of employees and improve their quality. In other words, it is pre-job training, which is very important. Then, during the working period, we should continue to learn and improve ourselves. Only in this way can the hotel industry in China get better development.