After a long period of accumulation and summary, it has reached a behavior standard of * * * knowledge. Why is it difficult to master? Because business etiquette runs through all aspects of our daily work and life, it takes a long and arduous process to develop good business etiquette habits, and it takes unremitting efforts to achieve results.
business etiquette
In our daily life and work, we often mention business etiquette. So, what is business etiquette? What is its core problem?
Business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people. In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities.
Gfd refers to personal image.
Etiquette refers to everyone's professional performance in business activities.
The standard of Gfd in commercial activities
The first thing we talk about is the problems that gfd needs to pay attention to. Next, we will introduce male gfd and female gfd.
Gfd standard for men.
First of all, consider a question, what is the correct gfd standard for men? That is, as a man, what kind of gfd should be paid attention to in business activities. We will explain it through the following aspects.
1. hairstyle hairstyle
The unified standard of men's hair style is cleanliness and neatness, which should be constantly modified and repaired. Don't make your hair too long. It is generally believed that men's front hair should not cover their eyebrows and side hair should not cover their ears. At the same time, they should not leave too thick or too long sideburns. A man's back hair should not be longer than the top half of his suit shirt collar. This is a unified requirement for male hairstyles.
Step 2: Facial modification
Men should pay attention to two aspects when facial modification:
When a man is engaged in business activities, he should shave every day and keep his face clean. At the same time, men often come into contact with alcohol and tobacco in business activities, so they should pay attention to keeping their breath fresh at any time.
make oneself up as
In formal business occasions, men should wear suits and ties, and shirts should be properly matched. Under normal circumstances, it is not very safe to put an end to wearing a jacket in formal business occasions, or wearing a suit with a high collar, T-shirt and sweater. Men's suits are generally dark suits, avoiding plaid or very bright suits. Men's suits are generally divided into single-breasted and double-breasted suits. Pay special attention when wearing a single-breasted suit. When buttoning, usually only the top two buttons are tied. If it is a three-breasted suit, only the top two buttons are tied, and the bottom one is not tied. Fasten all buttons when wearing a double-breasted suit, which is what men need to pay attention to when wearing a suit.
The choice of shirts. The color of the shirt should coordinate with the overall color of the suit. At the same time, shirts should not be too thin or too transparent. It is particularly important to note that when we wear light-colored shirts, we should not wear dark underwear or warm and cold clothes under the shirts, especially pay attention to the neckline, and do not expose the cold clothes or underwear inside the neckline. On the other hand, it is important to pay special attention to that when wearing a tie, all buttons on the shirt, including the buttons on the neckline and cuffs, should be buttoned. This is what we need to pay attention to when wearing shirts.
The choice of tie. Its color matches the color of your shirt and suit, and the overall color should be coordinated. At the same time, pay attention to the length when wearing a tie. The length of the tie should be just above the belt, or a distance of one or two centimeters, which is the most suitable.
Choice of shoes and socks. Men usually wear leather shoes when wearing suits, ties and other professional clothes to prevent sports shoes, sandals or cloth shoes. Leather shoes should be kept bright and tidy every day. In the election ... >>
Question 2: What does business etiquette mean? Business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people. In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities.
Question 3: What is 20 points of business etiquette? The following is the negative copy I gave you: (I hope it will be adopted)
definition
Business etiquette is a code of conduct and convention that people use to maintain their corporate image or personal image in business activities and show respect and friendship to their associates. Simply put, it is the etiquette norms and communication art that people apply in business occasions. It is the application and embodiment of general etiquette in business activities. Compared with general interpersonal etiquette, business etiquette has strong standardization and maneuverability, which is closely related to the economic benefits of business organizations. Business etiquette training is a training work to enhance personal image and communication art, and enhance corporate image and competitiveness.
Edit the value of this paragraph.
With the globalization of business activities, business etiquette plays an increasingly important role. Business etiquette has become an indispensable communication tool in modern business activities, and more and more enterprises regard business etiquette training as the basic training content of employees. According to statistics, Japan spends hundreds of millions of dollars on business etiquette training for employees every year. Some people say that the commercial value of images is millions. According to modern business people, the potential value brought by business etiquette training cannot be measured by direct money. This is the basic training content of enterprise internationalization and employee professionalization, and it is also the basic communication art to enhance competitiveness. Therefore, for modern enterprises, business etiquette training is an important means for modern enterprises to improve their reputation and core competitiveness.
Edit this paragraph to create a business image.
First of all, business gfd etiquette
Professional women's office makeup should show a beautiful, elegant, capable and stable office image. This is because office makeup is restricted by the office environment and must give people a sense of responsibility and intellectuality.
1, the hairstyle "women look good" is fashionable and decent, beautiful and generous, and conforms to the identity. The style of issuing cards is solemn and generous, so it should be used sparingly to avoid the scene of looking like a Christmas tree from a distance and looking like a grocery store from a close distance.
2, facial makeup ladies make-up is a sign of self-esteem, but also respect for others, is a sign of perfect enterprise management. It is required to wear light makeup, keep it fresh and natural, and pay attention to makeup: make up naturally, and strive to have makeup without makeup; Make-up should be beautified, not another kind of makeup; Avoid people when putting on makeup.
3. Ladies' dress code: wear a professional suit (skirt * * * black leather skirt * * collarless, sleeveless, low neckline or too tight clothes). In formal and advanced occasions, not only should you wear socks close to flesh color on your legs, but also * * * black or carved socks should not be damaged. You should bring spare socks of the same length to avoid the requirement of three-legged shoes: * * too high and too thin heels. * * * Sandals with no toes and heels exposed in front, wear formal sandals and accessories: in principle, less is appropriate; Don't wear jewelry to show financial resources; Do not wear accessories that show gender charm; Homogeneity and color; How to wear a ring; No more than two men look at watches and women look at bags. Bao is a symbol of women's behavior.
4. The "six inaccuracies" in dressing for professional occasions: don't be too messy; Have to play cards according to the routine; Not too bright, not too exposed; Can't wear perspective clothes; You can't wear tight clothes.
Second, business etiquette.
[1] Manner refers to people's attitude and demeanor in behavior. Attitude refers to the appearance of the body, and demeanor belongs to the externalization of internal temperament. A person's every move, standing posture, walking gait, voice, attitude towards people, facial expressions, etc. Can reflect a person's physical beauty. And this kind of beauty is precisely the true exposure of a person's inner quality, knowledge and ability, cultivation and so on. Manners and etiquette require the principles of nature, civilization, stability, beauty, generosity, elegance and respect for others.
1. Stand up straight, chest out and abdomen in, eyes straight up, mouth slightly closed and smiling. Cross your arms in front of you, put your right hand on your left, and keep a posture that can provide services at any time. Pay attention to the surroundings when standing, and pay attention to the cooperation between customers and colleagues; When a man stands, his feet are shoulder-width apart and his upper body is straight. When a woman stands, her feet are V-shaped, her toes are separated by about 50 degrees, and her knees and heels should be tightened.
2. When squatting, the left foot is in front and the right foot is behind, and the two legs work together to support the body to avoid slipping or falling. Put your left and right hands near your knees, straighten your upper body and look forward. What is the squat height ... >>
Question 4: What are the hidden rules in business etiquette? International business etiquette is a universal norm and rule of business communication only in the world. Different countries need to pay attention to different customs and etiquette rules, which are different at home and abroad. The following will talk about the civilized etiquette knowledge of international business etiquette from the perspective of business etiquette and national business.
Because of the need of work, some people have to deal with foreign business circles frequently. The difference between business socialization and ordinary socialization lies in the strict hierarchical relationship and the formal gathering and activities. Among them, the relevant personnel must pay attention to the etiquette of their actions.
"If a person is eccentric, likes to argue and can't tell right from wrong, it won't help him. Therefore, the quality of a businessman with perfect behavior should be to understand the needs and conditions of others and know how to complain or disagree with the instructions of superiors and subordinates. " (E.B. Donald: Modern Western Etiquette Chapter 12)
People in business attach great importance to behavior and psychological endurance, and a successful businessman is always elegant and considerate. In terms of image, when dealing with foreign business people, you must dress appropriately. Men's sleeves should be rolled up, but not to the elbows. When they communicate with others for the first time, they should give people a solemn and serious feeling in their clothes. According to western orthodox business etiquette, the image of a lady can't wear topless, transparent tops and miniskirts, slits or ornaments with great impact.
When interviewing western business people, don't ask too much about their experiences. When you meet a western lady, be sure to ask her to sit down first, and then you can sit down yourself; When taking a bus or elevator with a lady, be sure to let her go first.
When dealing with Japanese businessmen, it is generally necessary to first identify the object of direct communication, send a business card, and then find an opportunity to talk. Don't expect to talk business as soon as you meet. In business, the status of the elderly is higher than that of the young, and that of the buyer is higher than that of the seller. If I say hello that day, I'd better bow to each other. Be careful, the depth of bow is the code of mutual respect.
When communicating with Japanese businessmen, when they say "yes", they don't mean "yes", but they understand you. Japanese people reject others and often use "I have to think about it" instead of "no". In the west, it is polite to terminate business with a dismissal letter. However, letters must be very particular from paper to writing. Because in the eyes of westerners, cheap stationery won't win each other's trust. When using business stationery, you should print your name, address, telephone number, etc.
When negotiating business with foreign businessmen, you must meet in advance and don't leave in a hurry. In western etiquette, it is impolite to visit others without an appointment. Generally speaking, if you want to visit a big company or businessman, you should inform the other party a few days in advance and arrive 5- 10 minutes in advance. At the end of the visit, people with higher status often make suggestions for the end. If you are receiving foreign guests, you must send them out of the office door to show your respect. In addition, you can also ask the secretary to lead the way.
Most people who do business spend most of their time in board meetings and departmental meetings. When establishing a joint venture with foreign investors, we must try our best to attend all people-centered meetings and obey the arrangement of the chairman at the meeting. If you have different opinions, you can clarify them when you take turns to speak, and don't talk nonsense.
When communicating with foreign businessmen, especially important businessmen, and negotiating important business, we must pay attention to news reports. It is best not to talk to reporters when there is no result, otherwise the consequences will be serious. Smart business people, the attitude towards the press is best to laugh it off and say less.
The above is the civilized etiquette of international business communication.
Question 5: Some basic business etiquette? Speaking of business etiquette, some people think it is the easiest course to understand in the whole staff professional training course, but others think it is the most difficult course to master in the whole training course. It is easy to understand because there are no abstruse theorems or conclusions about business etiquette. It is a standard of behavior that we know through long-term accumulation and summary in our daily business activities. Why is it difficult to master? Because business etiquette runs through all aspects of our daily work and life, it takes a long and arduous process to develop good business etiquette habits, and it takes unremitting efforts to achieve results. Business Etiquette In our daily life and work, we often mention business etiquette. So, what is business etiquette? What is its core problem? Business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people. In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities. Gfd refers to personal image. Etiquette refers to everyone's professional performance in business activities. The standard of gfd in business activities: We first talk about the problems that gfd should pay attention to. Next, we will introduce male gfd and female gfd. Men's gfd standard first considers a question. What is the correct gfd standard for men? That is, as a man, what kind of gfd should be paid attention to in business activities. We will explain it through the following aspects. 1. Hairstyle The unified standard for men's hairstyles is cleanliness and neatness, which should be constantly modified and repaired. Don't make your hair too long. It is generally believed that the hair in front of men should not cover their eyebrows, and the hair on the side should not cover their ears. At the same time, they should not leave too thick or too long sideburns. The hair at the back of a man should not be longer than the upper part of the collar of his suit shirt. This is a unified requirement for male hairstyles. 2. Facial modification Men should pay attention to two aspects when performing facial modification: when men are engaged in business activities, they should shave and shave every day to keep their faces clean; At the same time, men often come into contact with alcohol and tobacco in business activities, so they should pay attention to keeping their breath fresh at any time. 3. Dress modification In formal business occasions, men should wear suits and ties, and the matching of shirts should be appropriate. Under normal circumstances, it is not very safe to put an end to wearing a jacket in formal business occasions, or wearing a suit with a high collar, T-shirt and sweater. Men's suits are generally dark suits, avoiding plaid or very bright suits. Men's suits are generally divided into single-breasted and double-breasted suits. Pay special attention when wearing a single-breasted suit. When buttoning, usually only the top two buttons are tied. If it is a three-breasted suit, only the top two buttons are tied, and the bottom one is not tied. Fasten all buttons when wearing a double-breasted suit, which is what men need to pay attention to when wearing a suit. The choice of shirts. The color of the shirt should coordinate with the overall color of the suit. At the same time, shirts should not be too thin or too transparent. It is particularly important to note that when we wear light-colored shirts, we should not wear dark underwear or warm and cold clothes under the shirts, especially pay attention to the neckline, and do not expose the cold clothes or underwear inside the neckline. On the other hand, it is important to pay special attention to that when wearing a tie, all buttons on the shirt, including the buttons on the neckline and cuffs, should be buttoned. This is what we need to pay attention to when wearing shirts. The choice of tie. Its color matches the color of your shirt and suit, and the overall color should be coordinated. At the same time, pay attention to the length when wearing a tie. The length of the tie should be just above the belt, or a distance of one or two centimeters, which is the most suitable. Choice of shoes and socks. Men usually wear leather shoes when wearing suits, ties and other professional clothes to prevent sports shoes, sandals or cloth shoes. Leather shoes should be kept bright and tidy every day. When choosing socks, you should pay attention to the texture and air permeability of socks ... >>
Question 6: Basic Characteristics of Business Etiquette In various business activities, business etiquette has the following basic characteristics: stipulation, credibility, timing and culture.
I. Prescription
From the scope of etiquette, business etiquette is prescriptive. Etiquette can coordinate the behavior between organizations and people, so its scope of application is organizational activities and interpersonal activities. Business etiquette is different from ordinary interpersonal etiquette. The scope of application of business etiquette refers to all kinds of business activities engaged in commodity circulation, and business activities that do not participate in commodity circulation are not applicable to business etiquette.
Second, credibility.
From the connotation of etiquette, business etiquette has credibility. Engaged in commercial activities, there are common interests, not unilateral interests. Therefore, honesty and trustworthiness are very important in business activities. The so-called honesty means sincerely participating in business activities and trying to reach an agreement, rather than boasting, irrelevant and insincere. The so-called trustworthiness means that words must be done and actions must bear fruit. After the contract is signed, it must be fulfilled. If an accident occurs and the contract cannot be fulfilled as scheduled, then we should give the other party a satisfactory result to make up for it, instead of breaking our word and not doing it.
Third, timing.
Judging from the behavior of etiquette, business etiquette is timely. Business activities are very time-sensitive, and sometimes things change and opportunities are lost; Sometimes in business activities, as long as you speak and do things just right, the problem will be solved; Sometimes business practitioners stick to their own opinions and do not give in, and the other party may be dragged down, thus losing a chance of success.
Fourth, culture.
From the essence of etiquette, business etiquette is cultural. Although business activities are economic activities, business etiquette reflects cultural content. The enterprise organization displays its own image, and the business personnel are polite, elegant in speech and generous in manner. They must establish a good corporate culture, constantly improve their personal cultural quality, establish a civilized corporate image, and show civilized, elegant, polite and humble qualities in business activities.
Question 7: Briefly describe the function of business etiquette. Therefore, when talking about business etiquette, the most important thing is to distinguish the occasion. Because the so-called business etiquette is applied in business situations. Some of the norms involved, if on another occasion, will even make people puzzled and incomprehensible. Business etiquette must be emphasized in the following occasions: First, meet for the first time. In the workplace, in the first communication, in order to win each other's goodwill and show respect for each other, we must pay strict attention to business etiquette. The second is official communication. Pay attention to business etiquette when you go by bus. First, draw a clear line with the communication object; The second is to maintain the corporate image. Especially celebrations, ceremonies, business meetings and negotiations. The third is foreign-related exchanges. It is an international practice to pay attention to business etiquette in foreign activities.
Business etiquette has three purposes:
First, improve personal quality, Bill? Gates talks about enterprise competition, which is the competition of employees' quality, and then to enterprises, which is the competition of enterprise image. Education reflects details, and details highlight quality.
Second, it is convenient for our personal communication and entertainment. We will meet different people in business communication, so we should pay attention to art in how to communicate with different people, for example, praising people should pay attention to art, otherwise even praising people will make people feel uncomfortable.
Third, it helps to maintain the corporate image. In commercial communication, the individual represents the whole, the personal image represents the corporate image, and what the individual does is the typical living advertisement of this enterprise. Every move, every word and deed, silence is better than sound.
Business people's working abilities include:
Business ability is just a basic ability. You can't do a good job without professional ability, but you don't necessarily do a good job with professional ability. From the field of public relations communication, it is also necessary to have communicative competence. Communicative competence is called sustainable development competence. Communicative ability is not to engage in some vulgar relationships, but to deal with, standardize and manage interpersonal relationships. Business ability and communication ability are called the dual abilities that modern people must have. In the last century, there was a school in management called Mayo School, also called Behavior Management School. He is different from Taylor school, which only emphasizes things but not people. Mayo School emphasizes three elements of management. First of all, enterprises need to obtain the necessary funds, raw materials and technology to develop. The second is to form economies of scale. The third is organizing production, which he also attaches great importance to, that is, attaching importance to the internal and external relations of enterprises. Enterprise managers must pay attention to deal with the relationship with the inside and outside of the enterprise, so that the enterprise can continue to develop.
Business etiquette includes language, expression, behavior, environment, habits and so on. I believe that no one wants to be the focus of attention because of his rudeness in social situations, thus leaving a bad impression on others. Thus, it is very necessary to master business etiquette in business communication. Therefore, learning business etiquette is not only the general trend, but also the practical need to enhance competitiveness. As employees of Jindi, whether they know and use basic etiquette in modern business activities not only reflects our own quality, but also reflects our corporate culture level and management policy. Our every move represents the image of the company. Therefore, no matter in any social place, as long as you represent the company as an employee in Jindi, you should be self-disciplined, respect others and establish a good corporate image.
With the in-depth development of market economy, there are more and more business activities, and etiquette is also playing an increasingly important role.
1. Standardize behavior. The most basic function of etiquette is to regulate various behaviors. In business communication, people influence, interact and cooperate with each other. If certain norms are not followed, the two sides will lack the basis for cooperation. Among many business norms, etiquette norms can make people understand what to do, what not to do, what to do and what not to do, which is conducive to determining self-image, respecting others and winning friendship.
2. Pass the message. Etiquette is a kind of information, through which you can express feelings such as respect, friendship and sincerity, and make others feel warm. In business activities, proper etiquette can gain the goodwill and trust of the other party and contribute to the development of the cause.
3. Enhance feelings. In business activities, with the deepening of communication, both sides may have certain emotional experiences. There are two emotional states: one is emotional state and the other is emotional rejection state. Etiquette is easy to attract each other and enhance feelings ... >>
Question 8: Briefly describe the connotation and characteristics of business etiquette? The so-called business etiquette refers to a series of behavioral norms that people should follow in various economic behaviors of commodity circulation. Business etiquette is different from ordinary interpersonal etiquette, which is reflected in all aspects of business activities. For an enterprise, every link from commodity procurement to sales, from commodity sales to after-sales service is closely related to its image. Therefore, for every member of the enterprise, it will play a very important role in shaping the good image of the enterprise and promoting the sales of goods if the work can be carried out according to the requirements of business etiquette.
Second, the characteristics of business etiquette
Business etiquette is different from other etiquette features, mainly in the following three aspects:
Credit:
In business activities, honesty and trustworthiness are very important. Once the contract is signed, it must be fulfilled; If there is an accident and the performance cannot be fulfilled as scheduled, then we must give the other party a satisfactory result to make up for it, and we must not break our word or fail.
Timeliness:
Business activities are very time-sensitive, and if times change, opportunities will be lost. In business activities, if you talk properly and do things properly, the problem will be solved. Some business people insist on "spreading the eagle without seeing the rabbit", and the other party may be dragged down, thus losing a successful business cooperation opportunity.
Culture:
Although business activity is an economic activity, it has a high cultural content. Therefore, in order to reflect the style of being polite, elegant in speech and generous in manners, business people must constantly improve their cultural quality, establish a civilized corporate image, and show civilization, elegance, courtesy and restraint in business activities.
Question 9: Introduction to common sense of business etiquette. Etiquette introduction refers to the communication between them, so that the two sides can establish relations. Introduction is the basic way to get to know each other in social situations. Through introduction, the distance between people can be shortened, so as to have a better conversation, more exchanges and a deeper understanding. There are several types of introductions commonly used in daily life and work, namely, self-introduction, introduction for others and collective introduction. (1) Self-introduction: In principle, you should pay attention to the time, attitude and content when introducing yourself. 1. time: the time problem that should be paid attention to when introducing yourself has double meanings. On the one hand, we should consider when to introduce ourselves. It is generally believed that the best time to introduce yourself to others should be when the other person is free; When the other person is in a good mood; When the other person is interested in getting to know you; When the other person offers to know you, and so on. On the other hand, we should consider how much time we should spend introducing ourselves. Generally speaking, an introduction of about half a minute is enough, and it will not exceed 1 minute at most. Sometimes, a few words and a sentence are used properly and can't be wrong, which takes less than ten seconds. 2. Attitude: When introducing yourself, the attitude must be cordial, natural, friendly and confident. Introducers should have natural expressions, look at each other or everyone, and be good at expressing friendship with eyes, smiles and natural and friendly facial expressions. Don't appear at a loss, red-faced, and don't appear careless and indifferent. When introducing, you can put your right hand on your left chest, don't worry, and don't point your finger at yourself. 3. Content: At the time of introduction, the full name of the introduced person, the company he works for, the specific work undertaken, etc. It is called the three elements that constitute the main content of the introduction. When introducing myself, its content has changed on the basis of three elements. Specifically, according to the differences of self-introduction content, it can be divided into four forms. The first is entertainment. Suitable for general interpersonal communication, but briefly introduce yourself as follows. Such as "hello! My name is XXX. " The second is the AC type. It is also suitable for ordinary interpersonal communication, but it is intended to seek communication or mutual exchange. The content can include my name, unit, place of origin, interest, etc. Such as: "Hello! My name is XXX, and I come from Zhejiang. Now I work in a bank. You like watching football. Hey, I am also a football fan. " The third type is the work type. It takes work as the introduction center and work as a friend. Its content should revolve around my name, unit and the specific nature of my work. Such as: "Hello, ladies and gentlemen! I'm glad to have the opportunity to introduce me to you. My name is XX, and I am the business manager of Haifeng Company, specializing in the marketing of electrical appliances. If possible, I am always willing to serve everyone present. " The fourth is the etiquette type. Suitable for formal and grand occasions, it is a kind of self-introduction that has to be done out of courtesy. In addition to three essential elements, its content should be accompanied by some kind and humble sentences. Such as: "Hello everyone! Please allow me to introduce myself at this rare opportunity today. My name is XX, and I come from XX Company in Hangzhou. I am the public relations manager of this company. Today, it is my first time to come to the beautiful Xishuangbanna. The beautiful scenery attracted me deeply at once. I am very willing to stay here for a few more days and make friends here. Thank you! " (2) To introduce others to others, we must first understand whether the two sides have the desire to get to know each other; Secondly, we should follow the introduction rules; Thirdly, when introducing each other's names and work units, we should find some conversation materials for both sides, such as their * * * same hobbies, * * same experiences or topics of common interest. 1. Introduction rules Introduce men to women first. Miss Zhang, I'd like you to meet Mr Li. Introduce young people to old people first. Of the two people of the same sex, the younger one is introduced to the older one first to show respect for the older one. Introduce the low status to the high status first. Follow the principle of giving priority to people with high social status. Except in social occasions, introduce people with low social status to those with high social status. Introduce the unmarried to the married first. If the unmarried woman is obviously older between two women, then introduce the married woman to the unmarried woman. Introduce the guests to the host. Introduce the latecomers to the latecomers. 2. Etiquette of introduction ① Introducer's practice: There should be an opening statement when introducing, such as: "Allow me to introduce you, Miss Zhang, and this is-""Allow me to introduce you to Mr. Li, and this is-". Gestures when introducing others ... >>