1. gfd: Train employees to maintain good personal hygiene, dress neatly and appropriately, keep their faces clean and tidy, and have generous hairstyles.

2. Etiquette: Train employees to maintain correct standing posture, sitting posture and walking posture, avoid hunchback, slung sideways and other indecent postures, especially avoid talking loudly or swearing in public places.

3, common etiquette: including how to shake hands correctly, bow, open and close the door, serve tea, etc.

4. Introduce etiquette: including how to hand in business cards correctly, introduce yourself and so on.

5. Telephone etiquette: including how to answer and make phone calls correctly.

6. Meeting etiquette: including how to attend the meeting and how to speak correctly.

7, social etiquette: including how to correctly communicate with people, dining, etc.

8. Service etiquette: including how to treat customers correctly and provide quality services.

9, foreign etiquette: including how to communicate with foreigners correctly, pay attention to the details of international exchanges and so on.

10, communication skills: including how to listen, express and give feedback correctly.

The importance of politeness training;

1. Improve personal quality: Through training, employees can better understand and master polite knowledge and skills, improve their own quality and self-cultivation, enhance their self-confidence and self-esteem, and better adapt to the needs of social communication.

2. Create a good image: In business situations, employees' every move represents the image and reputation of the enterprise. Through training, employees can learn how to communicate with others in an appropriate and standardized way, and shape the good image and reputation of the enterprise.

3. Promote interpersonal relationships: In social communication, politeness is the embodiment of mutual respect, friendship and understanding between people. Through training, employees can better understand and use polite knowledge, establish good interpersonal relationships and increase contacts and resources.

4. Inheriting cultural values: Rites are an important part of China traditional culture. Through training, employees can better understand and inherit China's traditional cultural values and enhance their cultural self-confidence and identity.