Year-end summary report of individual clinic 1
Over the past year, under the leadership and support of the Health Bureau, all the comrades in the outpatient department, Qi Xin, have made concerted efforts, made positive progress, constantly emancipated their minds, updated their concepts, established a high sense of professionalism and responsibility, strictly managed the work of the dental clinic, worked hard, and achieved good results in medical ethics and medical quality. The report is as follows:
First, patient-centered and strive for first-class quality service. In daily work, always remember the service tenet of "patient-centered", put yourself in the patient's shoes, and start from the perspective of "if I am a patient". Receive every patient and do every job well. Patient safety and medical safety are the lifeline of hospital survival and the ultimate goal pursued by patients and doctors. How to ensure the safety of patients is a topic of concern to every medical worker and every hospital administrator. It is also the premise of medical treatment to manage the safety of patients and ensure the safety of patients to the greatest extent. In the final analysis, ensuring the safety of patients depends on the construction of corresponding systems. The work has been standardized, many medical hidden dangers have been eliminated, and medical safety has been better guaranteed. There were no medical accidents and mistakes in stomatology throughout the year.
Second, standardize the overall medical care and strive for first-class standardized management. Good management is the basis and premise of quality service. In order to make the management more standardized and professional, we insist on making weekly plans and summarizing them every month. Establish and improve service objectives, and consciously accept the supervision of patients and society. Under the leadership of the Health Bureau, the outpatient department formulates and implements the quality control plan of its own department. Regularly organize employees to discuss and evaluate the management system and medical defects, put forward rectification opinions, formulate rectification measures and implement them. The concept of "medical safety is no small matter, and patients' interests are no small matter", adhere to "people-oriented" and actively create a harmonious doctor-patient relationship. Strictly implement the Ministry of Health's "Hospital Infection Management Specification" and "Technical Specification for Disinfection and Isolation" and rationally use antibiotics; Further strengthen the use and management of disposable medical supplies, and disinfect and recycle them as required; Standardize outpatient medical records, strengthen the writing management of outpatient medical records, inpatient medical records and various prescriptions. At the same time, all doctors have been organized to learn the relevant knowledge of holistic medical care and new theories such as humanized treatment, evidence-based treatment and comfort treatment. Strictly implement the check system and medical operation procedures, without mistakes and accidents. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Pay close attention to the aseptic technical operation of medical staff and inject one person, one needle, one tube and one towel. Strict management of disposable medical supplies, disposable sterile syringes, infusion sets, etc. Disinfect, destroy and burn after use.
Third, improve professional quality and strive to be first-class medical staff. With the continuous progress and development of society, we deeply realize that comprehensively improving the comprehensive quality of medical staff is an important link in the development of departments. Strive to cultivate a team with high cultural quality, good professional ethics and excellent professional skills. First of all, through continuous learning, improve the theoretical level of medical specialty, so as to carry out business study every month, conduct operation assessment and "three basics" theoretical examination every quarter. Moreover, in order to raise their cultural level to a higher level, medical staff actively sign up for various trainings, from which everyone's way of thinking, manners and manners are subtly improved. We believe that only by constantly improving the cultural quality, professional ethics and professional skills of all doctors can we better serve and contribute to society. Encourage and support employees in this department to participate in various adult education, encourage employees to sum up clinical experience, learn new knowledge, new theories and new progress, and communicate extensively with colleagues; It has played a positive role in improving the overall quality. The outpatient department has strengthened the responsibility system of the first-time doctor, and the outpatient doctor can make a reasonable examination according to the needs of the disease, use drugs rationally, and carefully write the outpatient medical records. Strive to provide convenient and efficient medical services for patients; Reasonable scheduling, equipped with sufficient medical force; Formulating the medical treatment process and hanging it in an eye-catching position has achieved the purpose of simplifying medical treatment procedures and shortening waiting time, which greatly facilitates patients.
Four. Updating medical equipment and striving for the first-class dental clinic In order to improve the medical quality and continuously meet the growing medical needs of the people, the outpatient department has added advanced medical equipment such as pre-vacuum pressure steam sterilizer, ultrasonic cleaner, mobile phone oiler, sterilization bag packaging machine and ultrasonic sandblasting cleaner, which greatly promoted the improvement of diagnosis and treatment level and brought good social and service benefits into play.
Five, 20____ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The outpatient department will continue to strengthen quality control. Strictly implement the writing standards of medical documents, strengthen the management of medical safety, and eliminate all hidden dangers that are not conducive to medical safety. Continue to seriously study business knowledge and improve business ability, so as to better serve patients, society, improve service level, provide the quality of medical work, and lay a foundation for the cultivation of personal theoretical quality.
Achievements are like golden autumn fruits, but we should also clearly see the shortcomings: bold innovation and perseverance in management consciousness; In terms of humanized medical care, patients' visits and health education are still a mere formality. The demand of patients is the scope of our service, the satisfaction of patients is the standard of our service, the touch of patients is the goal we pursue, and the quality service is endless. We will constantly sum up our experience and study hard to make the service more emotional and humanized, and make the outpatient service level reach a new level.
Year-end summary report of individual clinic II
Under the leadership of the Health Bureau and the Health Supervision Office, our institute earnestly practices according to law, provides high-quality medical services for the masses, does a solid job in outpatient service closely around the spirit of serving the people, actively participates in various job trainings of the health department, and strives to give full play to its expertise, thus making contributions to the health cause in the old liberated areas. Summarize the annual work of the clinic as follows:
First, strengthen ideological education and improve service quality.
Under the leadership of city and county health bureaus and relevant departments, actively participate in the political and ideological education and study of various health systems, seriously study the relevant contents of the Law on Medical Practitioners, attach great importance to medical disputes caused by individual medical treatment in medical activities, and practice medicine within the scope stipulated in the Law on Medical Practitioners. Carry out all work in full accordance with the spirit of the municipal and county health bureaus. At work, treat the patient as a relative, be anxious for the patient, think about the patient's thoughts, and serve the patient wholeheartedly. There has been no medical dispute in recent years, which has been well received by patients.
Second, strengthen theoretical study and give full play to the role of service.
At work, I keep learning medical theory and combining it with practice. In recent 45 years of medical work, the emphasis is on enhancing immunity and weakening and eliminating unfavorable factors that cause diseases. Eliminate diseases and keep healthy. Strive to provide quality medical services for the masses. At work, I also feel the profoundness of medicine, and deeply understand that in order to serve patients better, we must constantly strengthen the study of medical theory.
Three, strengthen the continuing education work, practice medicine in strict accordance with the law. I hold a certificate and practice medicine according to the scope of practice. In accordance with the relevant regulations and requirements of continuing education and the measures for the management of the practice scope of medical practitioners, all staff regularly participate in various training work in higher-level hospitals, which has achieved good results and greatly improved the level of diagnosis and treatment. And in accordance with the provisions of the use of medical documents, equipped with outpatient logs, prescriptions, outpatient medical records, referral register, infectious disease register, disinfection register, disposable medical equipment, drug purchase register. Register patients, write outpatient medical records and prescribe medicines.
Fourth, strengthen the procurement and storage of self-owned drugs. The drugs used are purchased from enterprises with pharmaceutical business qualifications, and the drugs purchased have bills.
Do not buy drugs from illegal enterprises and individuals, do not use fake and shoddy drugs and expired or deteriorated drugs, and ensure the safety of clinical medical drugs.
Five, in strict accordance with the requirements of the higher authorities to carry out the prevention and control of key infectious diseases.
During the epidemic prevention and control, key fever patients can be referred to higher-level hospitals; In the diagnosis and treatment work, no infectious patients are found, and once an infectious case is found, it shall be reported to the superior disease prevention and control center in accordance with the regulations.
Six, can carry out health knowledge education activities in accordance with the requirements of superiors.
Promote health and disease prevention knowledge to patients in combination with daily diagnosis and treatment work; The distributed health knowledge publicity materials can be posted in clinics for publicity, and banners can be hung to crack down on illegal medical practice and protect people's health. Actively respond to the call of the superior health bureau and the health supervision office, actively participate in the patriotic health campaign organized by the community, and often clean the internal and external environment of the clinic to keep the clinic clean and tidy.
In the future, we will vigorously promote the healthy development of traditional medicine and provide high-quality and low-cost medical services for patients. In the future, we should give full play to our advantages, overcome our shortcomings and make persistent efforts, so that next year's work will reach a new level and strive for qualified and excellent individual clinics.
Year-end summary report of individual clinic 3
Under the leadership of the higher authorities, our clinic has been practicing in accordance with the law for one year, providing high-quality and convenient medical services for community residents. The current work is summarized as follows:
First, the practice subjects approved by the practice license of outpatient medical institutions in our hospital are Chinese medicine, internal medicine and stomatology. In carrying out diagnosis and treatment activities, he can practice in strict accordance with the approved diagnosis and treatment subjects, and has not carried out beyond the scope of diagnosis and treatment activities.
Two, the clinic has _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
Three, outpatient management rules and regulations, and published on the wall as required. Formulate the post responsibilities of doctors and nurses, and formulate relevant systems such as diagnosis and treatment, nursing technical specifications and medical waste management.
Four, warm and thoughtful service for patients, care about the sufferings of patients, patiently and carefully ask about the condition, and carefully check, diagnose and treat. In the whole year, patients were admitted to _ _ _ _ _ _ _ _ _ person-times, and no medical errors or medical accidents occurred.
Five, according to the provisions of the use of medical documents, equipped with outpatient logs, prescriptions, outpatient medical records, referral register, infectious disease register, disinfection register, disposable medical equipment damage register and charge bills. Register patients, write outpatient medical records and prescribe medicines.
Six, strengthen the procurement and storage of their own drugs, the drugs used are purchased from enterprises with pharmaceutical business qualifications, and the drugs purchased are bills. Do not buy drugs from illegal enterprises and individuals, do not use fake and shoddy drugs and expired or deteriorated drugs, and ensure the safety of clinical medical drugs.
Seven, medical waste to medical waste treatment co., LTD., the two sides signed the medical waste treatment service contract, every two days to hand over a medical waste treatment registration form), to register the medical waste treatment.
Eight, in strict accordance with the requirements of the higher authorities to carry out the prevention and control of key infectious diseases, during the epidemic prevention and control, timely referral of key fever patients to the higher authorities; In the diagnosis and treatment work, there are no patients with infectious diseases or.
Nine, in accordance with the requirements of the higher authorities to carry out health knowledge education activities, combined with daily diagnosis and treatment work, to promote health and disease prevention knowledge to patients; Health knowledge publicity materials issued by superiors can be posted in the clinic for publicity. Actively participate in the health activities organized by Baimadang Community Neighborhood Committee, regularly clean the indoor and outdoor environment, and keep the clinic clean and tidy.
Year-end summary report of individual clinic 4
20 _ _ _-20 _ _ years is of great significance for realizing the development of a harmonious society, building a well-off society in an all-round way and doing a good job in medical work in our region throughout the year. With the correct leadership and care and support of the Municipal Health Bureau and the District Health Bureau, my individual Chinese medicine clinic has done all the work of the clinic in a down-to-earth manner, actively participated in all the job training of the health department, and made great efforts to develop the specialty of Chinese medicine, which has made contributions to the health cause in this region. The specific work is summarized as follows.
First, strengthen ideological education and improve service quality.
Under the leadership of the Municipal Health Bureau and relevant departments, actively participate in the political and ideological education of various health systems. Seriously study the relevant contents of the Law on Medical Practitioners, attach great importance to medical disputes arising from individual medical treatment in medical activities, and practice medicine within the scope stipulated in the Law on Medical Practitioners, and do not exceed the scope. Carry out all work in full accordance with the spirit of the Municipal Health Bureau. Treat patients as relatives at work, be anxious for patients, think for patients and serve patients wholeheartedly. From 20 _ _ _ _ to 20 _ _ _ _, thousands of patients were treated, and no medical disputes occurred, which was well received by patients, making the number of patients' visits increase continuously.
Two, strengthen the theoretical research of traditional Chinese medicine, give full play to the role of traditional Chinese medicine service.
At work, I keep learning the theory of traditional Chinese medicine and combine it with practice. In recent 40 years' medical work, Chinese medicine has emphasized the self-coordination and balance of internal functions of the body, enhanced immunity and weakened and eliminated the unfavorable factors of diseases. Activate favorable internal factors, mediate the state of balance, eliminate diseases and maintain health. I can make good use of Chinese medicine to serve the majority of patients, fully tap and give play to the characteristics and advantages of Chinese medicine "simple, convenient, efficient and inexpensive", and strive to provide quality medical services for the masses. In the treatment of chronic diseases, the characteristics of traditional Chinese medicine have been fully exerted and hundreds of patients have been cured. At work, I also feel the profoundness of Chinese medicine, and deeply understand that to better serve patients, we must constantly strengthen the study of medical theory.
Three, strengthen the continuing education work, practice medicine in strict accordance with the law.
I hold a certificate, practice medicine according to the scope of practice, manage the scope of practice of practicing doctors in accordance with the relevant provisions and requirements of continuing education, and regularly participate in various training work held in Hulunbeier City and Manzhouli City. From 20 _ _ _ to 20____ in conference rooms such as municipal hospitals and epidemic prevention stations, I learned the prevention and management methods of infectious diseases such as tuberculosis, hepatitis B, SARS, hand, foot and mouth disease, AIDS and plague and the quality report of medical management. The training has achieved good results and improved the level of diagnosis and treatment.
From September, 20 _ _ _ _ 13 to September, 20____ _ 16, a medical inspection team composed of four people from the district health bureau and the district epidemic prevention station conducted a comprehensive inspection of individual medical clinics in the whole region. The main problems found in the inspection are as follows:
First, the prescriptions of individual medical clinics are not perfect.
The second is to check the quality of medicines in Chinese medicine clinics.
Third, the quality of Chinese herbal pieces is not strict.
Through the inspection, the management of Chinese herbal pieces and the insufficiency of prescriptions have been effectively promoted, and the management and drug quality of individual medical clinics in the region have been improved. The problems found in this clinic will be rectified immediately to eliminate all hidden dangers.
There are still some shortcomings in this clinic, such as unreasonable housing layout and insufficient publicity of Chinese medicine and Chinese medicine knowledge. In the future, we will vigorously promote the healthy development of Chinese medicine, provide patients with high-quality and low-cost medical services, and strive for qualified and excellent individual clinics.
Year-end summary report of individual clinic 5
Over the past year, under the care and leadership of Shunqing District Health Bureau, I have always adhered to a patient-centered and positive working attitude, and provided enthusiastic service to every patient who came to see a doctor, which won wide acclaim. The main work is summarized as follows:
1, accept the patient's diagnosis and treatment. In the past year, our hospital received more than 6,000 patients and referred more than 50 patients. There were no major medical incidents in the whole year, and the development trend in the hospital was good.
2, outpatient management rules and regulations, and published on the wall as required. Formulate the job responsibilities of doctors and nurses, and formulate technical specifications for diagnosis and treatment.
3, according to the provisions of the use of medical documents, equipped with outpatient logs, prescriptions, outpatient medical records, referral register, infectious disease register, disinfection register, disposable medical equipment damage register and charge bills. Register patients, write outpatient medical records and prescribe medicines.
4, strengthen their own drug procurement and storage work, the drugs used are purchased from enterprises with pharmaceutical business qualifications, and the drugs purchased have bills. Do not buy drugs from illegal enterprises and individuals, do not use fake and shoddy drugs and expired or deteriorated drugs, and ensure the safety of clinical medical drugs.
5, in strict accordance with the requirements of the superior to carry out the prevention and control of key infectious diseases, during the epidemic prevention and control of key fever patients can be referred to the superior hospital in time; In the diagnosis and treatment work, no patients with infectious diseases were found or "cases of infectious diseases were found and reported to the District Center for Disease Control and Prevention as required".
6, can carry out health knowledge education activities in accordance with the requirements of superiors, combined with daily diagnosis and treatment work, to promote health and disease prevention knowledge to patients; Health knowledge publicity materials issued by superiors can be posted in the clinic for publicity. Actively participate in the patriotic health campaign organized by the community, often clean the internal and external environment of the clinic and keep the clinic clean and tidy.
In short, although our hospital has developed well in the past year, we must keep a clear head in the face of achievements and serve patients with a more positive attitude, a more pragmatic style and more solid actions.
Articles in the annual work summary report of individual clinics;
★ Annual work summary of individual clinics
★ Model essay on annual work summary of personal clinic
★ Personal annual work summary of outpatient doctor Fan Wen
★ Annual Personal Work Summary Report of Outpatient Department
★ Individual clinic annual work summary
★ Personal annual work summary model of outpatient department
★ Model essay on outpatient personal year-end summary report
★ Five summaries of outpatient service in 2020
★ Five selected articles of annual work summary, 2020 hospital individual clinic.
★ Personal annual work summary of outpatient department