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On the acceptance of business etiquette
First, the introduction in official communication. When you meet people, you must introduce them. Sometimes it's troublesome not to introduce them. I've met people like this. He is very polite to you. I talked with you for a long time, but you don't know who he is, so you can't communicate with him. There are two kinds of introductions: the first is self-introduction and the second is introduction by others. You need to know both. He has rules. Self-introduction should pay attention to four points. First of all, it's best to hand in your business card before introduction. In fact, when exchanging business cards, there is a question of timing. You said I was leaving, and I had finished talking with you, so you left me a business card. Did you just trust me and not trust me before? In fact, if you are experienced, hand in your business card as soon as you meet. Needless to say, there is no title and no position. You can repeat the name at most, which will save you a lot of trouble. So for an experienced person, he will hand over his business card first and then introduce him. This is the first point.

The second point is to introduce yourself briefly, the shorter the better. You asked me, "What's your name, sir?" "My name is Jin Zhenkun", "Where do you work" and "I'm in the Department of Foreign Affairs, School of International Studies, Renmin University of China". Just cut to the chase and forget it. Don't talk nonsense there Generally, you can completely introduce yourself in half a minute. You are well trained.

Third, we should pay attention to the comprehensiveness of the content. The general content of self-introduction needs four elements: unit, department, position and name. For example, on formal occasions, I will introduce myself as a professor at Renmin University of China, School of International Relations and Department of Foreign Affairs. My name is Jin Zhenkun. Unit, department, position, name, all in one breath, don't squeeze toothpaste. "Where is Miss Gao?" "Mixed" and "What unit?" "A broken unit" "What unit?" A unit that is not worth mentioning. Is he worth mentioning? I dare not even mention it. Well-trained, in one go.

Finally, the fourth point should be noted. If the title of your unit and department is long, if the name is long, you must pay attention to using the full name when introducing it for the first time, and then you can change it to abbreviation for the second time. Don't underestimate here, for example, I want to tell you a word here, which is called "China Southern Airlines" for short. I'm afraid most people will think of China Southern Airlines. In fact, there are China Southern Airlines and Nanjing University of Aeronautics and Astronautics. Therefore, in international communication, if you use letters as abbreviations or Chinese as abbreviations, you must pay attention to saying the full name first and then using abbreviations, otherwise it will be very troublesome, on the contrary. This is about introducing myself.

The second aspect I want to introduce is to introduce others. There are two important points in introducing others: first, who is the introducer? For example, in social occasions, the introducer should generally be the hostess. So who is the introducer in international communication? Introducers in international communication are generally three kinds of people. The first kind of people we call professional counterparts. For example, if I ask a foreign professor to give a lecture to our students, then I have an obligation to introduce him to the school leaders. I invited him. We are peers, professional peers. What's the second? The second is the public relations concierge. Comrades in foreign affairs offices, directors or secretaries of offices, or specially entrusted to receive escorts, and comrades in reception offices in various places, he is engaged in reception. Thirdly, if a distinguished guest comes, we should be equal in status and etiquette, which is the highest among the people present. So this is about introduction.

Let me talk about the use of business cards in international communication. In international communication, you should pay attention that the word I use is international communication, not students. There are two main points about the use of business cards. First, people without business cards will be considered as people without social status. In other words, people who can't get a business card in international communication will doubt whether you are real or not, and whether you have any status at all. In the second sentence, people who don't carry business cards with them don't respect others. You should not only have a business card, but also carry it with you. To tell the truth, in foreign companies and companies, employees are very particular about where to put their business cards. Usually put it in a special business card bag, put it in the pocket of a suit jacket, or put it anywhere, and it can't be misplaced. For example, when white-collar workers go out, girls usually put them in a certain part of their briefcases and take them out as soon as they reach out. I have also met some comrades who are slightly inferior in this respect. I once exchanged business cards with a girl. I handed her my business card. "Professor Jin, I'll get your business card." I opened my bag at once. The bag is also a good one. It's expensive, but I can't find my business card. First I grabbed a bag of plum, then I found a bag of melon seeds, and finally I pulled out half a sock and told me I forgot to bring it.

Then let me talk about some important etiquette used in business cards. First, when making business cards, there are three things that are not allowed in international communication. The first rule is not allowed: don't alter the business card at will. We often have comrades-in-arms. If you want to put in a good word, he will save and change the phone number, and Shenzhouxing will become a dynamic area, so cross it out before writing. The mobile phone was upgraded, and 0 10 was changed to 020 or something, and it went to other places. This happens all the time. But in international communication, the emphasis on business cards, such as face, will not change. Everyone knows what I mean and can't change it, otherwise it will make people laugh. Second, don't provide a private phone number. It's just that there is a big difference between foreign etiquette and traditional etiquette in China. Foreign etiquette pays attention to protecting personal privacy. Educated and outstanding people don't ask others for phone numbers, private home phones and so on. Then, in international communication, you should pay attention to the difference between public and private. If I do business with you, the phone I give you is the office phone, and I won't give you my mobile phone number, let alone my private home phone number. Some comrades in our country do not feel this way. A foreign friend gave us a business card that day, and there was no personal phone number on it. Our friend asked, do you have a phone at home? That pretender doesn't understand. You don't even have a phone at home. Is it expensive? There is something wrong with the interaction. The third point is to pay attention to making business cards, generally do not provide more than two titles. There are no more than two titles on the business card. He said that "teaching and learning have priority, and the technical profession has specialization". If you give more titles to a business card, it is half-hearted, careless and deceptive, so many foreign guests, who have status and status, will have several business cards on them. For different contacts, he will use different business cards when emphasizing his different identity. Let me talk about this.

The second point is about business cards. I want to talk about asking for a business card. There are several points you should pay attention to when asking for a business card. First, try not to ask for a business card, because in the business card exchange, a picky person with low status first gave the business card to a person with high status, so if you ask for a business card, isn't there a status gap immediately? Don't you think so?

Then you should pay attention to the second point. It is best not to take a straightforward expression when asking for a business card. A comrade asked me that day, do you have any films? This sentence is a bit rough. Perhaps there are several ways for us to exchange business cards properly:

The first method is called transaction method, which is the most commonly used method. Exchange method, transaction method, "If you want to take it, you must give it first." I wanted Mr. Smith's business card and handed it to him. "Mr. Smith, here is my business card." Anyway, he asked me for one, so he didn't say "I got it." Of course, in your international communication, some people will have some gaps. Some people have high status and high status. They protect themselves. You handed him your business card and he said thank you. He has nothing to say. This situation exists. If you are worried about this situation, that is, when there is a big gap with the other party, you might as well adopt the second method, which we call the challenge method. "Dear President Williams, nice to meet you. I wonder if I can have the honor to exchange business cards with you? " I made it clear to him that I didn't know if I could have the honor to exchange business cards with you. If he doesn't want to give it to you, he won't tell you. Don't change, don't change. There is a third way, which we call contact. "Miss Smal, nice to meet you. I hope to see you again when I come to the Federal Republic of Germany in the future. I don't know how to contact more conveniently in the future? " How to contact you in the future is more convenient. This is the contact information, and that is a hint to her. How can I find you? She usually gives, she doesn't, and she has a just right way out. Let me contact you. Its profound meaning is not to contact you in this life, but to talk about interaction.

Then we will talk about the third point of business cards, which is the precautions for receiving other people's business cards. Giving and receiving, the first thing to pay attention to when accepting a business card is to return it to the other party. "Come and don't be rude." When you get someone else's business card, you must return it. Of course, there will be a big problem in our country, that is, quite a few comrades, especially those who work in offices, may not have business cards. This is a more formal occasion in international communication, even if it is unusual, with a euphemistic expression, "I'm sorry I ran out of business cards, I'm sorry I didn't bring them today." I haven't brought it or used it up. There are actually two possibilities. First, the other party is unwilling to give it to you, has a high status, or has doubts about you and doesn't know who you are. Second, if you can't, then give someone a way out. "It doesn't matter if you make it up another day." Don't expose it to him. "Nothing is nothing. Come on. " That's not appropriate either, first of all.

You should pay attention to the second point, which is more important. When you receive a business card, you must read it. It is very important to respect and be friendly to others. After receiving the business card, be sure to read it through. That's all that matters. You must read it. Why do you want to see it? It means paying attention to each other and knowing the exact identity of each other. But unfortunately, some of us don't look, and sometimes there will be problems if we don't look. One day I went to a unit to give a lecture. I handed a business card to the comrade who presided over the activity. You don't know whether he has read it or not. Professor Jin from Renmin University of China introduced it this way: "I am very happy to introduce Professor Gao from Peking University." I will find it soon. I thought there was another Gao. No, just me. Is it reasonable for you to transfer to Peking University? To tell the truth, our two schools are also evenly matched, and neither is worse than the other. But why did you let my last name be Gao? My last name is Kim. I'm sorry you asked me to change my last name. You got the last name and the last name wrong. Obviously, it is unacceptable to ignore each other, so pay attention.