You can say that his handling fee is unreasonable, but at least he can not agree to your transfer or withdrawal. This is a refund. Is it possible to return it if you think it's useless? You bought two bottles of soy sauce and found that you couldn't finish it within the shelf life. Will the supermarket agree to return the goods? What did you say?/Sorry?

Then their training institutions have never shown the trainees the specific documents about the transfer fee. Is it reasonable to do what their consultant just said?