With the improvement of personal quality, the application scope of thank-you letters is more and more extensive, and we often express our gratitude by writing thank-you letters. I believe many people will find it difficult to write a thank-you note. The following is my after-sales thank-you letter, hoping to help you.
After-sales thank-you letter 1 Dear XXX:
Writing letters is a bit old-fashioned, but only in this way can I quietly express what I want to say to you. I'm just an ordinary employee of a brand store. I am so insignificant to customers who can consume such high-end brands. I just serve you, tailor-made for you, explain the function of the product and the value it brings to you. All this may be just for you to earn a meager salary, but now I am very diligent in front of you.
You entered the store on the afternoon of xx1October 26th 10. At that time, you and your two elegant and tasteful sisters came to the store, and I helped you tailor the design. I was deeply impressed by your special fashion and unique beauty. Later, at noon on June 26, xx, you and your sister came to do after-sales service, and I saw you again. In fact, I called you again and again. Look at how much your figure has changed, but you always turn off your phone, which makes me disappointed. I don't understand. I don't work hard, which makes you dissatisfied with my work and even don't want to have a look at it in the store.
Today is your birthday, I wish you ... the gift is from the store, and I don't have much money. I can only stick a flower I bought on the gift as my heart, and sincerely wish you! Originally, I just wanted to write a few words of greetings and blessings on your birthday, but I couldn't help writing so much when I picked up the pen. Don't worry. Finally, good luck. I hope you and your family will be happy forever!
I am here to convey
Salute!
xxx
Xxxx，xxxx，xx，xx
After-sales thank-you letter 2 Dear Mr./Ms. xxx,
Thank you for your appreciation and dedication to FAW-Volkswagen and Nantong New Town. We are honored to get your attention. FAW-Volkswagen has created a brand-new FAW-Volkswagen with innovative and classic values, which contains many qualities such as fashion, sports, nobility and elegance. With the courage and strength to break through innovation and surpass classics, it has created a high-grade brand and created a persistent and enterprising road for middle and high-class cars in China.
We have saved your information in Nantong Xincheng Customer Relationship Management Center, and we will share the latest developments of FAW-Volkswagen with you one by one. With the further development of marketing, we will also invite you to participate in a series of activities such as test drive and car tasting. Attached is a photo of the delivery ceremony when buying a car.
Thank you again for your love for FAW-Volkswagen in Nantong New Town. Have a nice day! Nantong New Town FAW-Volkswagen: Welcome to Nantong New Town FAW-Volkswagen Exhibition Hall to watch the test drive!
I am here to convey
Salute!
20xx year x month x day
After-sales thank-you letter 3 Dear after-sales master:
Hello!
First of all, I want to thank you here. Last month, I was on a business trip, and there was only one mother at home. Then suddenly one day, my mother called me and told me that the water in my urinal kept flowing and could not be turned off. My mother is over 80 years old and suddenly feels very flustered in the face of this situation. At that time, because I was out of town, there was no way to solve this problem in time. At that time, I was anxious to call my daughter, told her this problem, and asked her to contact your after-sales staff. It may be that my daughter was flustered at that time, so she had a bad attitude when she called, even very bad. But your after-sales master solved this problem first. Later, I learned that it was time for the masters to get off work.
It stands to reason that this situation will not be completely solved until the next day. But you still have to solve it in the face of such a bad attitude, which makes me feel very guilty and self-blaming. I also know that our home is far from the city, especially in the remote areas of the city. In other words, the distance from the company to our home is still quite far, and it takes a long time to go back and forth. When I arrived at our home, I also had some difficulties in communication, because my mother could not speak Mandarin, but only my hometown. Later, after careful investigation by the maintenance master, the problem was finally solved. At about 10:00 in the evening, my mother called me and told me that the problem had been solved. I can feel my mother's heartfelt joy on the phone.
I don't know how long it's been since I heard my mother was so happy. After returning home, the maintenance masters saw that there was only one mother at home. After the communication, they also specially communicated with their mother. This makes me feel ashamed, because I seldom accompany my mother because of my work. Finally, thank you very much for your help. I wish you good health and happiness for your whole family.
Thank you: xxx
Time: 20xx year x month x day
After-sales thank-you letter 4 Dear Haier Company,
I am a Haier user in Jiayuguan. At 8 o'clock in the evening of April this year 10, it was found that the Haier water heater at home was leaking. My son is on a business trip, and I am the only old lady at home. Seeing that the water has been leaking, I feel distressed and anxious. What should I do? I rummaged through the instructions of the water heater and found Haier's service hotline. After I tried it, the operator in the customer service center was warm and thoughtful. After hearing my situation, tell me, and immediately contact and send after-sales service personnel to deal with it.
I waited anxiously at home. Unexpectedly, in less than half an hour, the service master of Haier community store after-sales service center came to my home. They have learned about my water heater. After entering the door, they first helped me solve the problem of water heater leakage. It turned out that a rubber pad was broken, and the fault was immediately relieved after replacement. They helped me clean up all the stagnant water in the bathroom, and then he checked the safety hazards of the circuit. I found that the power socket of the water heater is seriously aging and there are serious security risks. Remind me to replace it at once, or it will cause great disaster. I told them that I was the only one at home, and it was late, and I wouldn't change. The service staff bought me a new power socket and installed it with my consent.
After all this, he conducted a comprehensive inspection of the water heater, asked about the use of other electrical appliances in my home, and helped me do the test. Looking at the busy figure of the master, my heart is warm, not only because Haier's master helped me solve the problem of water heater, but also because Haier's master is meticulous. I am deeply moved by all the warm services based on users. I hope Haier is getting better and better, and the road is getting wider and wider.
I am here to convey
Salute!
Thank you: xxx
20xx year x month x day
After-sales thank-you letter 5 Dear Sir,
Hello!
Sincerely congratulate you on owning an Changan Suzuki SX4, and express heartfelt thanks for it! In the future, we will, as always, provide you with perfect service, which is the working purpose of our Changan Suzuki X store. Our store is designed and established according to the unified standards of Changan Suzuki Automobile Co., Ltd., with first-class equipment and sufficient original spare parts. Suzuki's maintenance service personnel are fully trained in technology, which can provide professional and fast service for your car. If you have any difficulty in using the car, we will be happy to solve it for you. Our dealer's service hotline is:
Please maintain your car at the Changan Suzuki dealer according to the mileage specified in the maintenance manual or regularly, which will help you enjoy the warranty service provided by Changan Suzuki Automobile Co., Ltd., and we especially hope to serve you and your relatives and friends again; Your coming again will be our greatest glory!
Congratulations.
Everything goes well and the family is safe!
I am here to convey
Salute!
20xx year x month x day
After-sales thank-you letter 6 Dear Mr. (Ms.) Buyer,
Hello!
I am a novice seller. First of all, thank you very much for finding us, trusting us and buying our products in Taobao's Wang Yang-like store. There are many inevitable problems in online shopping. I hope you can understand that the shopkeeper is just an ordinary person and has tried his best to solve various problems, but there may still be many problems that cannot be solved for the time being.
I also like visiting forums, and I often see buyers posting their own shopping tips. Actually, I also support your point of view. The quality and price of products are not directly proportional to the seller's credit. High credit does not mean that the product is of good quality and reasonable price. In fact, you can also visit ordinary shops. Why is Taobao called Taobao? I just hope you can find your favorite baby. If every buyer only patronizes sellers with high credibility, what should we newcomers do? If there is no business, then the newcomer has no choice but to quit. Then Taobao, the online virtual market, is monopolized, and who is ultimately injured? I think it's not just a novice seller, right?
Dear buyers, novice sellers. Is the product necessarily poor? If you are a novice seller, the quality of the baby you sell is guaranteed and the price is reasonable; Or choose a cheap and average quality? Of course, we are not sure that all newcomers can do this, but people's hearts are all flesh. We know it's not easy to make money, and it's even harder to pay money, but we novices will do it with the Taobao platform, because we have plenty of Taobao shops as our own children! Have a plenty of Taobao as their own business!
I want to ask buyers, is the seller's credit really that important? In the communication with Amoy friends, I often hear such feelings: "So many good things can't be sold because the seller's credit is not high enough!" Friends, isn't the seller's credit accumulated by selling goods bit by bit? Once you open a shop, you have credibility. This is an exercise. Is this credible? So I advise you here, don't just look at the seller's credit when buying things, so you will miss a lot of treasures!
I think novice sellers also have advantages for you: first of all, because we just started business, all we have to do is keep customers. Often, our service is the best. We know that the store's credibility is low, so we will use our service to keep you and enhance the credibility of our sellers. Credit like this is real! Secondly, a small shop we just opened refuses to improve credit through illegal means and is a good seller of credit!
Dear friends, in order to take care of our store, we have also spent a lot of thoughts, such as store decoration, product photography, baby description, and contact logistics. Full-time sellers sometimes have to stay up late to take care of Taobao stores; And there are some things that we can't change, such as color difference. The color seen by each monitor is not necessarily the same as the real thing, so I'm sorry, the color difference will be adjusted according to my monitor. As for express delivery, in fact, every National Day, everyone will have a holiday, of course, express delivery will also have a holiday, so before each holiday, I will inform the buyer in advance that the goods may arrive a few days late, I hope the buyer can understand!
X year XX month XX day
After-sales thank-you letter 7 Changan CX20 Automobile Company:
Hello!
20xx 1 1.6 bought the sports version of changan CX20 manual gear 1.3 at Zhuanglang Yongsheng, a sales outlet of xxx co., ltd., and gave me the invoice 1 1.23. At that time, 56600 (including 65438) was paid. The other key in the car was given to me by the agent after 17 days (65438+February 2). During this period, Zhuang Lang Yongsheng posted the film for more than 7 hours while driving, and lost my invoice and certificate, and had to pay a handling fee of 4,000 yuan for me to reissue it. I think Zhuanglang Yongsheng Automobile Trade Company lost the invoice and certificate of approval when filming this car, trying to cheat money, so it was very angry with Sohu Auto. Finally, Manager Wei and Manager Song of Lanzhou Mintong Automobile Maintenance Company are very enthusiastic. They called me many times and asked me to handle invoices and certificates for free. Today, the manufacturer sent me the invoice and certificate. I am very grateful. Thanks to the after-sales service of Changan Automobile. Thank you for taking care of consumers in your busy schedule. Thank you for waiving my handling fee.
At the same time, I hope your company can solve my complaints about motor wear, flameout and door key failure when buying a car as soon as possible, and repair my car for free after it is repaired, to ensure that other parts are not stolen, to ensure the safety of the car, and to guarantee the warranty of 60 thousand kilometers or three years according to the manufacturer's regulations, and the cost of replacing the motor and the part I personally bear for repairing the car can be reimbursed.
I hope your factory is booming, and I wish you a prosperous business. May you create a new era of state-owned automobiles and protect China's automobile industry. I believe your tomorrow will be better! Chang 'an's tomorrow will be more brilliant!
X year XX month XX day
After-sales thank-you letter 8 XXX:
I am a customer of xxxx. In the whole renovation process, what impressed me the most was that I chose the European floor. First of all, I want to praise the store service of Eurasia Store. The clerk was very enthusiastic and took pains to explain the floor-related knowledge to me. It touched me a lot. Because the owner is most afraid of not knowing what he wants to buy and being fooled.
What moved me most was that the floor could be delivered in time. Master Lu's installation of Shop 007 is meticulous. Everything is for the sake of customers, and the installation details are very serious. It should be said that gold cups and silver cups are not as good as customers' cups. Today, the competition in the decoration market is fierce. It should be said that European brands win. I sincerely thank the Europeans for their good service.
I am here to convey
Salute!
xxx
Xxxx，xxxx，xx，xx
After-sales thank-you letter 9 Huida Group after-sales service center:
Hello!
I am a user of Fuzhou Huida, and I am writing to your company this time to thank the staff of your Fuzhou office for their timely and effective after-sales service.
20xx65438+1October 3 1, at five o'clock in the afternoon, my old mother called me and told me in a panic that the urinal at home was overflowing. The old mother is over 80 years old and can't do anything about the emergency. It happened that I was away on business and couldn't go home for emergency treatment. I quickly ordered my daughter who works in a TV station to call Huida Fuzhou Branch. At that time, my daughter was very anxious and her attitude was not good. However, the comrades in Huida Fuzhou solved the problem first, and the others were not checked. They sent someone to my house for repair after work (sensor problem). My family lives on the edge of the city (new district), about 20 kilometers away from Huida's office, but it will arrive within an hour.
Because my mother can't speak Mandarin, it is difficult to communicate with the maintenance staff who came over, but after careful analysis by the after-sales service staff of your company, the problem was solved. Afterwards, my mother called me to report "Problem solved!" Hearing my mother's laughter on the phone, I was so grateful that tears kept shining in my eyes. My elderly mother hasn't laughed like this for a long time. Thank Huida for making her so happy! Later, I heard from my mother that he was a young man named Zhang, who was in his twenties and very energetic.
I really admire being able to go to my home for after-sales service after work, and doing so well! This is a big brand.
After this incident, I have great admiration for Huida. Choosing Huida is really a wise move and the right choice!
This letter is a token of my family's gratitude to Huida employees! thank you
Best wishes to Shang Qi!
Name:
Date, year and month
After-sales thank-you letter 10xxxxx Automobile Company:
Hello!
I bought the sports version of Changan cx20 manual gear 1.3 on behalf of Zhuanglang Yongsheng in Gansu Mintong Automobile Maintenance Co., Ltd. on October 6th, 20xx, and only gave me the invoice number 1. 1.23. At that time, 56,600 (including 65,600) was paid.
The other key in the car was given to me by the agent after 17 days (65438+February 2). During this period, Zhuang Lang Yongsheng posted the film for more than 7 hours while driving, and lost my invoice and certificate, and had to pay a handling fee of 4,000 yuan for me to reissue it. I think Zhuanglang Yongsheng Automobile Trade Company lost the invoice and certificate of approval when filming this car, trying to cheat money, so it was very angry with Sohu Auto.
Finally, Manager Wei and Manager Song of Lanzhou Mintong Automobile Maintenance Company are very enthusiastic. They called me many times and asked me to handle invoices and certificates for free.
Today, the manufacturer sent me the invoice and certificate. I am very grateful. Thanks to the after-sales service of Changan Automobile. Thank you for taking care of consumers in your busy schedule. Thank you for waiving my handling fee.
At the same time, I hope your company can solve my complaints about motor wear, flameout and door key failure when buying a car as soon as possible, and repair my car for free after it is repaired, to ensure that other parts are not stolen, to ensure the safety of the car, and to guarantee the warranty of 60 thousand kilometers or three years according to the manufacturer's regulations, and the cost of replacing the motor and the part I personally bear for repairing the car can be reimbursed.
The complaint telephone number of Sohu Auto Complaint Center is 8003. thank you
I hope your factory is booming, and I wish you a prosperous business.
May you create a new era of state-owned automobiles and protect China's automobile industry. I believe your tomorrow will be better! Chang 'an's tomorrow will be more brilliant!
Xxx owner: Mr. X.
20xx year 1 month 28th
After-sales thank-you letter 1 1 xxx:
First of all, I am very grateful to the service Commissioner, Comrade Du Peijun, for taking time from Yangzhou today to repair the chairs in my office in Baoying. During the period from my application for maintenance to maintenance, Comrade Du Peijun kept in touch with me and made an appointment, which made me fully feel the good after-sales service of xxx.
I have always subjectively thought that ordinary companies would not make a special trip to repair a chair, because it would cost a high potential cost. I just contacted xxx's customer service with a try attitude, but I didn't expect xxx's service specialist to really fix my chair as scheduled. For this, I am very grateful to Comrade Du Peijun. You have worked hard!
Secondly, I was moved by a product detail of xxx Group. When I found something wrong with the chair, I accidentally found a product manual attached to the bottom of the chair while observing what was wrong with the chair. This just checked official website of xxx and found the customer service staff.
Details determine success or failure. I believe xxx will develop better and better in the future. I will also recommend this brand to my friends and relatives, so that more and more people will recognize your products. Thank you!
I am here to convey
Salute!
X year xx month xx day
After-sales thank-you letter 12 Dear car owners,
Hello!
First of all, thank you for everything you have done in the development of the company. The company's achievements today are inseparable from your support along the way. Your hard work and strong support have become the source of the company's sustainable development.
No pains, no gains. You bought your own car through your own efforts, achieved your life goals step by step, and lived the expected material life. Due to the limited space, the parking spaces in the company cannot meet the parking needs of all vehicles.
Therefore, the human resources department of the company has made a new plan for your car parking, opened up a new parking area outside the company, and won your understanding and cooperation. As the general manager of the company, I sincerely thank you for understanding the company's predicament.
Runxin belongs to everyone, and it carries our vision, hope and happiness. I hope you can continue to support the management of the company and write a new chapter for the company's tomorrow.
I am here to convey
Salute!
20xx year x month x day
After-sales thank-you letter 13 xx group after-sales service center:
Hello!
I am a user of xx, and I am writing to your company to thank the staff of xx office for their timely and effective after-sales service.
20xx65438+1October 3 1, at five o'clock in the afternoon, my old mother called me and told me in a panic that the urinal at home was overflowing. The old mother is over 80 years old and can't do anything about the emergency. It happened that I was away on business and couldn't go home for emergency treatment. I quickly told my daughter who works in a TV station to call xx Branch. At that time, my daughter was anxious and had a bad attitude, but she was xx. If nothing else, send someone to my house for maintenance after work (sensor problem). My family lives on the edge of the city (new district), about 20 kilometers away from xx office, but it will arrive within an hour.
Because my mother can't speak Mandarin, it is difficult to communicate with the maintenance staff who came over, but after careful analysis by the after-sales service staff of your company, the problem was solved. Afterwards, my mother called me to report "Problem solved!" I was grateful when I heard my mother's laughter on the phone. Tears kept flashing in my eyes. My elderly mother hasn't laughed like this for a long time. Thank you for making my mother so happy! Later, I heard from my mother that he was a young man named Zhang, who was in his twenties and very energetic.
I really admire being able to go to my home for after-sales service after work, and doing so well! This is a big brand.
After this incident, I have a lot of admiration. It is really wise to choose. You made the right choice!
I want to write this letter to express my family's gratitude to the staff! thank you
Best wishes to Shang Qi!
X year XX month XX day
After-sales thank-you letter 14 I am a Changsha user of Schindler gas stove. During the Spring Festival of 2009, the enthusiastic service of the after-sales service staff of Schindler gas stoves made me feel warm. Here, I use this letter to express my gratitude.
On the third day of the first month, a group of relatives and friends came to my house. The home is very lively. It will be time to cook soon. My family and I went to the kitchen to work. Everything is ready to start cooking. At first, the gas stove did not catch fire. At first, I thought it was out of gas. My father checked the gas in the jar. If so, the stove should be broken. Father said, "What if it breaks down during the Chinese New Year?" We don't know how to repair it. What shall we do? There are many guests at home. Looking at my father's anxious appearance, I said, "Why don't we try to dial the after-sales service phone of the gas stove to see if anyone is at work? "
I immediately picked up the phone and dialed the after-sales service phone of Schindler gas stove. I didn't expect someone to be on duty during the New Year. After I told them my home address, the person who answered the phone said, "I'll send someone to repair it in half an hour."
Half an hour later, a maintenance master surnamed Liu came to the door for maintenance. During the maintenance, Master Liu never showed boredom and never complained. He carefully helped us maintain it and told us in detail what the problem was. This service really touched my whole family.
It was repaired in less than half an hour. Our family kept Master Liu at home for dinner, but Master Liu said he would go to the garage next door, so we couldn't stay. My father held Master Liu's hand and said, "Thank you very much. I'm very sorry to disturb your normal rest during the Spring Festival.
"You're welcome, this is what we should do.
"Schindler is so kind, thank you so much!"
After-sales thank-you letter 15 Dear Mr. XX,
Hello!
Sincerely congratulate you on owning an Changan Suzuki SX4, and express heartfelt thanks for it! In the future, we will, as always, provide you with perfect service, which is the working purpose of our Changan Suzuki XXXX store. Our store is designed and established according to the unified standards of Changan Suzuki Automobile Co., Ltd., with first-class equipment and sufficient original spare parts. Suzuki's maintenance service personnel are fully trained in technology, which can provide professional and fast service for your car. If you have any difficulty in using the car, we will be happy to solve it for you. Our dealer's service hotline is XXXXXXXX.
Please maintain your car at the Changan Suzuki dealer according to the mileage specified in the maintenance manual or regularly, which will help you enjoy the warranty service provided by Changan Suzuki Automobile Co., Ltd., and we especially hope to serve you and your relatives and friends again; Your coming again will be our greatest glory!
Congratulations.
Everything goes well and the family is safe!
I am here to convey
Salute!
Name:
20xx year x month x day