If the training institution does not refund the relevant fees, it is generally a civil dispute. If negotiation fails, it shall be settled in the court where the defendant is located. Complaints to consumers' associations can be handled, and complaints to consumers are handled by the consumer associations of the district and county market supervision bureaus where the defendant is located.

If a large number of people are involved, they can complain to the Market Supervision Bureau and the Education Bureau and coordinate through government departments. If the boss of the training institution runs away, in addition to the above handling methods, he must also report the case through 1 10, and the case will be investigated and handled by the police, which may involve illegal crimes such as contract fraud. The Education Bureau complains that if the complaint cannot be solved, it can go to court.

Article 122 of the Civil Procedure Law of People's Republic of China (PRC) must meet the following conditions: (1) The plaintiff is a citizen, legal person and other organization that has a direct interest in the case; (2) Having a clear defendant; (3) Having specific requests, facts and reasons; (4) It falls within the scope of civil litigation accepted by the people's court and is under the jurisdiction of the sued people's court.

Article 123 When a lawsuit is brought to a people's court, copies shall be submitted according to the number of defendants. If it is really difficult to write a complaint, it can be made orally, which will be recorded by the people's court and the other party will be informed.