Time: 9:30 to 1 1:30 on ××××××××. Venue: Small conference room.
Name of work analyst: ×××××
Position under investigation: development supervisor's name: ×××××
1. What do the department and yourself do?
1. Specific development
2. Check the development documents of other developers.
3. Arrange research and go out to work
4. Hold departmental meetings
5. Organize technical discussions and research.
6. Apply to the Administration Department for office supplies.
7. System maintenance
8. Organization department office environment. 9. Rectify departmental discipline.
10. Pending approval
1 1. Pre-approval of equipment application
12. communicate with department personnel
Second, the current development process of this sector
1. Received the information needed for the investigation (Source: (Deputy) General Manager and Marketing Department)
2. Prepare the research plan (including determining the time, place and outline of the research; The first survey was contacted by the marketing department)
3. Implement research
4. Organize research reports
5. Release the requirement specification (get the user's signature)
6. If the overall design and detailed design are awarded:
7. Modify the outline design and detailed design.
8. Coding (generated technical documents include: development report, change report, development summary, etc. )
9. Testing and debugging (generated technical documents include: test report, software problem report, etc. )
10. Prepare the acceptance report, instruction and maintenance manual.
1 1. Organize acceptance (small projects: organized by the Development Department; Major projects: jointly organized by development department and marketing department)
12. Handover (file: project summary)
13. Software maintenance (conducted by relevant developers)
Third, the most difficult problem to solve at work?
1. Document management (the document is unavailable, which will greatly hinder future development)
2. Temporary tasks arranged by superior leaders
3. Unnecessary maintenance, wasting time
4. ultra vires leadership
4. What are the jobs with unclear responsibilities?
1. CD management.
2. surf the internet.
3. Application and replacement of small equipment.
4. Slide production in other departments.
Verb (abbreviation of verb) suggestion
1. It is suggested that the Development Department keep the CD;
2. Training is only carried out when a large number of new employees arrive at the same time, and individual new employees who enter the company are trained through specific work;
3. It is suggested to establish a detailed assessment method for technical personnel, which will assess the workload and difficulty of the work and link it with wages;
4. It is suggested that XXX department should be responsible for the software management, hardware management and network management of the company's nt server.
Question 2: How to write the customer inventory analysis report? Supply chain management means suppliers, manufacturers, warehouses, ... First of all, supply chain management takes into account all member units that have an impact on the cost in the process of meeting customer needs, including suppliers, manufacturers, warehouses, distribution centers and distributors, so as to minimize the cost of the whole supply chain system under the condition of meeting a certain level of customer service. ...
Question 3: How to write the analysis report of customer satisfaction survey? The customer satisfaction survey and analysis report is mainly written from the following aspects:
1, purpose of investigation;
2. Respondents;
3. Investigation methods;
4. Investigation contents;
5. Evaluation criteria;
6. Statistical summary
7. Analysis of results;
8. Follow-up improvement.
Question 4: How to write a good data analysis report Every Friday, it is estimated that there will be many children's shoes worrying about this week's weekly report! Today, I will use several real cases to teach you how to play with data analysis reports. However, the names of the protagonists in the scene have been simply processed!
Since then, every Friday, Xiao B can't do anything but one thing: analyzing the data, his heart is breaking! ! !
Don't be afraid, your good friend Miss Strawberry is online. Little strawberry will help you. It's just a data report, so easy!
1. First of all, Xiao B took the time to import the data to be analyzed into BDP for the first time, made different dashboards (that is, different data reports with different names), and made the data results clear at a glance through various visual charts, such as this one ~
You definitely need to explain the data chart. Click "mixed text" on the upper right of the dashboard to insert "text" description text, such as this ~
2. Doesn't it take 1 day to analyze data? Don't worry, the "divine function" is coming. Hold your breath. Yes, yes, it's the "replace/add" function, which is at the top right of the worksheet page ~
Because the data indicators to be analyzed by Xiao B are consistent every week, Xiao B only needs to add this week's data every week, and then globally filter this week in the upper right of the dashboard, and the data report can instantly present the latest data of this week. The whole operation process should not exceed 1 min at most. Where do you need 1 day? You can do a lot of other things on Friday, so you can say goodbye to repetitive work from now on!
Of course, if you find it troublesome to add data, Xiao Strawberry suggests that the background database be directly connected to BDP. As long as the database data is updated, the data report results on BDP will also be updated. Is fried chicken fast? Don't worry, BDP is a cloud data platform, and you can't access the user's data. You can boldly access the database, so the analysis efficiency can be greatly improved!
3. Share the report: Finally, just click "Share"-"I want to share" in the upper right corner of the dashboard, and the leader can view your data report immediately. If the data changes, the shared data results can be synchronized in real time, which is awesome! The reason why this scene is described in detail is that data reporting is a requirement that many people will encounter in the workplace, such as sales staff, marketing staff, financial personnel, recruiters and so on. Although the positions are different, the ideas are similar. I hope the above content can help you and your friends around you!
Xiao D is responsible for the operation of WeChat in the company. Besides writing articles and planning interactive activities, data feedback is also essential. Moreover, the leader asked the weekly data of WeChat official account to be saved separately. A year later, he had a lot of forms in his hand, which were scattered all over the floor and accidentally lost. What a worry!
Little strawberry to help: In BDP, if you need to update this week's new data, you can "add" or "access the database". See scenario1for specific operation; In order to save the weekly data one by one, Xiao D can copy last week's data dashboard. Under the global filtering of the new dashboard, the dashboard is named after different time periods, so that the data can be saved in one place, and Ma Ma no longer has to worry about me ~
Xiao P makes different data analysis reports for different customers in the company, including human resources, finance, games, procurement, activities, research, e-commerce, enrollment, clothing retail, marketing activities and other aspects. Demand is just a simple change. Every week, customers need real-time data results, and occasionally customers will hate the poor visualization of reports. God ~
Small strawberry to support the trick: no matter which data report, it is inseparable from data analysis. Xiao P does a good job in BDP every time, naming it with different folder names, which is convenient for storage and management. The visualization of BDP at that time was quite good, which was well received by customers! A good visual report can be shared with customers with one click. When the data is updated every Monday, customers can see the results of real-time synchronization, and there is no need to bother customers by sending emails every week, so the work efficiency is greatly improved ~
Feel the visual effect of BDP together. What kind of visualization do you want? You can drag and drop it and send it!
Log in to BDP immediately and make your own data analysis report in 1 minute, which is simple and efficient!
Question 5: How to write a market research report? In the market research, we must first make clear what kind of market research to do, such as clothing, health care products, computers and so on. Only by choosing the right direction can we determine where to investigate, what to know and what to write. It is best to have an outline before the investigation, and then make a purposeful investigation, which can get twice the result with half the effort.
1 Common survey methods of market research
(of doctors) make a house call
It is the earliest way for consumers to visit.
Its advantages are:
1) Interviewers and interviewers can form face-to-face communication;
2) Suitable for long questionnaires, such as interviews with length exceeding 1 hour. When the length of the questionnaire exceeds 1.5 hours, one part can be interviewed by the interviewer and the other part can be left at the respondent's home, so that the respondent can fill in the answers when he is free. This is the traditional method to obtain lien;
3) Visits suitable for showing products/cards to interviewees;
4) Suitable for interviews that require the interviewer's demonstration/operation.
Disadvantages are:
1) Because the interviewee is not easy to contact, such as the influence of electronic doors/locks/security in the community, it is difficult to reach the target interviewee;
2) Due to the improvement of respondents' safety awareness, the rate of refusing to visit has increased;
3) Because the interview success rate is reduced, the interviewer is unwilling to participate in home visits, and the interviewer's turnover rate is increased. Therefore, more and more market research companies adopt the method of pre-screening the interviewees, that is, first communicate with the target interviewees by telephone or other means, and then send interviewers to visit them when the interview is accepted and the time is right.
Beijing Shendiao Data is an earlier database marketing research company in China, and has established a close data collection network with many market research companies.
Family observation:
In order to ensure the quality of data acquisition, a series of measures have been taken.
1. Standardize all the steps/processes of interview data collection, including sampling frame establishment, point selection, point selection, household extraction, interval, etc. During the sampling process;
2. Conduct unified regular training for all these data acquisition points. Train them in data collection and quality control according to the standards;
3. Publicly evaluate, reward and punish each project from different angles such as sampling, training, access control and questionnaire quality;
4. Conduct a comprehensive evaluation on the quality and other indicators of each data collection point every year, and implement the system of survival of the fittest according to the evaluation results, that is, reward excellent samplers, interviewers and supervisors. Eliminate the last few with the worst quality and cultivate new data acquisition points.
Go to the user's home or living or working area to observe the characteristics of the user's placing, using, moving and operating products. With the advent of the personalized era and the increasingly fine market segmentation, customers are very concerned about how to provide personalized services for their users, which requires them to understand the user's use behavior, characteristics, environment and so on. Therefore, the household observation method is accepted by more and more users.
Home observation emphasizes the observation of users' behavior under natural conditions, but market research cannot suddenly break into users' homes for observation, and it must be communicated with users in advance and approved by users before entering. Therefore, how to arrange skillfully is very important. At the same time, observation under natural conditions requires the observer to skillfully capture every useful detail of the user, so careful design before observation is very important.
Observations can be completely structured, semi-structured or completely unstructured. How to design depends entirely on the situation of the project
Street interception
That is to say, choose outdoor places with large traffic or (target) traffic, and the interviewer will randomly/intermittently stop passers-by and conduct a questionnaire survey on the spot.
Street station visits are conducted on the street, so it is not suitable to use too long/complicated questionnaires or cards for interviews.
In most cases, street stations are used to do similar projects such as crowd observation and outdoor advertising effect measurement.
Telephone interview
Face-to-face interview is difficult and costly, so telephone interview came into being. The most primitive telephone interview is that the interviewer calls and interviews the interviewee according to the questionnaire. The only difference between face-to-face interview and face-to-face interview is that one is face-to-face interview and the other is telephone interview.
However, this telephone access method does not fully reflect the characteristics of fast and efficient telephone access. The time-consuming steps in the interview include the visit (including two days' intensive training for supervisors all over the country, and the supervisors go to all parts of the country to train interviewers ... >>
Question 6: How to write the work report format of the salesman?
I. Work in xx years 1 1 month:
Main work contents (focus on the total number of 12 follow-up projects, namely: the foreign affairs service management building project of Chigang Consulate, the comprehensive health building project of **x City, the ballet theater project, the children's palace project of **x District, the audit office project of * * X Province, the office building project of * * X Provincial Bureau of Quality and Technical Supervision, and the tobacco logistics distribution center project, etc.). Single 0, single 0. At present, the number of follow-up projects, air duct area of 20000 square meters, specific analysis, etc. )
The first half of this month is mainly about understanding the company and products and looking for valuable customer resources. And went to ***x to successfully develop 1 agent, and the agent followed up the field management project of ***x Asian Games that month. In addition, in the early stage of visiting customers, the air ducts of some resource customers (such as Toyota Motor Factory * * *) are basically designated by Party A, that is, the transaction rate is low. On the other hand, how to improve and perfect the commercial and residential building project.
The biggest problem this month is that engineering information will change, and most of it will be temporarily solidified. Although it will not affect confidence, it will affect efficiency. Therefore, what needs to be improved and improved is to share engineering information with colleagues in the design institute, and the salesman will follow up immediately before determining the construction period, so that the quality of engineering follow-up can be improved. Because in many aspects of architecture, Party A needs to specify many projects, so Party A will only trust the recommendation of the design institute. If several of them are due to Party A's personal and financial problems, they will choose their own air ducts.
III. Work Objectives and Development Ideas for the Next Month
1. I visited ***x at the invitation of its customers.
For some projects of venue management for the 2008 Asian Games (scheduled for one week), re-examine the surrounding markets of * * * X, and strive for more than two key projects before the start of construction in * * * X. Improve the quality of the projects visited by agents and myself.
2. Make a fuss about the municipal engineering of ***x: In the project that must be built in ***x, there is another zero about Chigang.
How to improve and improve.
The biggest problem this month is that engineering information will change, and most of it will be temporarily solidified. Although it will not affect confidence, it will affect efficiency. Therefore, what needs to be improved and improved is to share engineering information with colleagues in the design institute, and the salesman will follow up immediately before determining the construction period, so that the quality of engineering follow-up can be improved. Because in many aspects of architecture, Party A needs to specify many projects, so Party A will only trust the recommendation of the design institute. If several of them are due to Party A's personal and financial problems, they will choose their own air ducts.
III. Work Objectives and Development Ideas for the Next Month
1. At the invitation of customers of ***x, we visited some projects of venue management of ***x Asian Games (the scheduled time is one week), re-examined the surrounding markets of * * * X, and strived for more than two key projects before the construction started in * * * X. Improve the quality of the projects visited by agents and myself.
2. Make a fuss about the municipal engineering of ***x city: With regard to the consular service building No.20 in Chigang and the folk theme project of * * X Asian Games Water Village, increase the number of visits to the projects that must be built in ***x year, and strive to achieve the expected results before the end of the year, and also clinch a deal in ***x year.
3. Determine whether the existing projects in ***x District, such as Children's Palace and Ballet, are valuable.
4. Collect the information of the project to be built, not the number of visits, but the number of transactions that can be made after the visit.
5. Carefully inspect the counterfeit products in the market, find out their shortcomings, and be aware of them to deal with the competing products next year.
Four. Competitive products (what products of those manufacturers are sold in the market through what channels, in what way and at what price, and what is the sales situation? Do you have any ideas to deal with the impact on us? )
I only met one this month: Yutong composite air duct produced by Shengzhou Yutong composite thermal insulation material factory. The air duct provided by the company to Toyota is mainly heat-insulated and used for central air conditioning. I met Toyota in Nansha. At present, it is most important for companies to absorb things and strive for maximum benefits. The company hopes that the sales staff can get high commission, and only by finding good customers can we share the fruits of success with the company. Therefore, the salesman is a pioneer and the company is a "telescope". The company will never be the forerunner, so it will be anxious and the company will pay for its success. Therefore, the salesman is in the market: "No input, no gain"?
Other newcomers only stay at the door a few times before entering the company. Who will do this for a long time, unless it is muddling along? Dealing with the market in the later stage is communication and sharing. You may be doing well and busy on the same front. The biggest problem is that the novice is ... >>
Question 7: How to write the user characteristics analysis report of software requirements? Requirements analysis refers to a complex process of understanding users' needs, reaching an agreement with customers on software functions, estimating software risks and evaluating project costs, and finally forming a development plan. This is not quite the same as what I experienced at Microsoft. Most of Microsoft's demand analysis is evaluated by marketers and user support groups, which is understandable because the nature of the company is fundamentally different. In this process, users are really in a dominant position, and requirements analysis engineers and project managers are responsible for sorting out user requirements and laying the foundation for subsequent software design. After the requirement analysis stage, it is required to obtain: 1. SRS document (system requirement specification); 2.DRM documents; 3. Acceptance plan. [ 1]
Broadly speaking, demand analysis includes a series of demand items such as demand acquisition, analysis, specification, change, verification and management.
Demand analysis in a narrow sense refers to the process of demand analysis and definition.
cause
Requirements analysis is to analyze what the needs of software users are. If a lot of manpower, material resources, financial resources and time are invested, but no one wants the developed software, then all the investment will be in vain. If you put a lot of effort into developing a software, but in the end it doesn't meet the user's requirements, you should redevelop it. This kind of rework is heartbreaking. For example, users need a linux software. In the early stage of software development, you ignored the running environment of the software, forgot to ask the user this question, and took it for granted that you were developing software for windows. When you worked hard to develop it and submit it to users, you found something was wrong. At that time, you wanted to cry and died without finding a piece of tofu.
Requirements analysis is important because it plays a decisive, directional and strategic role and plays an important role in the process of software development. Everyone must pay enough attention to demand analysis. In the development of large-scale software systems, its role is far greater than programming.
work
In short, the task of requirements analysis is to solve the problem of what to do, that is, fully understand the needs of users and accurately express the accepted needs of users.
process
The work in the requirement analysis stage can be divided into four aspects: problem identification, analysis and synthesis, specification formulation and evaluation.
? Demand analysis
problem recognition
It is to understand the software from the system point of view, determine the comprehensive requirements for the developed system, and put forward the realization conditions of these requirements and the standards that the requirements should meet. These requirements include: functional requirements (what to do), performance requirements (what indicators to achieve), and environmental requirements (such as model and operating system). ), reliability requirements (failure probability), safety requirements, user interface requirements and resource usage requirements (software operation is
analysis and synthesis
Gradually refine all software functions, find out the relationship between system elements, interface characteristics and design constraints, analyze whether it meets the requirements, eliminate unreasonable parts and increase needed parts. Finally, the detailed logical model (what to do) of the system to be developed is given by synthesizing the system solution.
Formulate specifications
In other words, the document describing the requirements is called the software requirements specification. Please note that the result of the requirements analysis stage is the requirements statement (it seems that the soft exam passed this question), and it is submitted to the next stage.
evaluate
Evaluate the correctness, completeness and clarity of functions and other requirements. Only after passing the evaluation can the next stage of work be carried out, otherwise the demand analysis will be carried out again.
Question 8: How to write a sales analysis:
Today, with the globalization of the world economy making the market mechanism increasingly mature, the competition among enterprises has developed from local product competition, price competition, resource competition, talent competition, technology competition and information competition to the overall strength competition of enterprises. Under the trend of internationalization, how to tap the sales potential of China sewing machinery market is an important topic that our colleagues in the industry must think deeply.
Give full play to the strength of enterprises and seek market potential
As a market participant, whether it is a seller or a competitor, it has become a key factor to win the competitive advantage in the market to seek market potential energy marked by its influence on customers.
In terms of international competitiveness, although there is still a gap between China sewing machinery industry and foreign giants, there is no need to be blindly pessimistic, because we have the largest and most potential market space in the world, and we know the domestic market better than others. With the gradual improvement of domestic machinery manufacturing foundation and the maturity of ordinary sewing machines, how to give full play to our strong cost performance, improve the stability of product quality and enhance the influence of products is one of the keys for us to seek market potential.
Whether a commodity can be accepted by customers and welcomed by the market depends not only on the appropriate combination of marketing strategies, but also on whether the commodity is needed by customers and whether it provides customers with the value they need. Of course, it is not enough for a commodity to contain only the value that customers need. It also needs to be recognized by customers. This process of identification is essentially a process of value judgment, which is very important for successful sales.
In addition to recognition, consumers' perception of products, brands or sellers is equally important, and perception has three decisive factors: physical characteristics (goods, brands, marketers, etc. ), background characteristics (social background, cultural background, organizational background, etc. ) and consumer characteristics (professional knowledge, personal experience, etc. The perception of products, brands or sellers determines consumers' value judgment, and the three factors that determine consumers' perception are influenced by many external environmental factors including sellers.
In addition, there is another point to note. In the market, consumers, sellers and competitors all have "market potential". Among them, the market potential energy of consumers is the degree of autonomy of consumers in value perception and choice, which is reflected in the rigidity or plasticity of customer demand; The market potential energy of marketing is its ability to influence consumers' perception, the attraction of enterprises to consumers' buying behavior and the guiding force to customers' demand, and the ability of merchants to transform the unique value of products into market demand; For competitors, "market potential energy" represents the competitive advantage of two competitors. The comparison of "market potential energy" not only determines the benefit distribution pattern of both parties to the transaction, but also determines the market position of the participants. The party with higher market potential will become the market leader.
As a marketer, he can not only evaluate the relative situation of market participants' "market potential energy" as the basis of marketing decision, but also enhance his competitive advantage by improving his "market potential energy".
Enterprises can determine the relative situation of market potential energy among enterprises, customers and competitors by systematically and comprehensively analyzing the variables that constitute market potential energy, so as to clarify the current market position of enterprises. When enterprises have absolute potential market advantages, the "creative marketing" mode becomes a reasonable choice, while when customers have potential market advantages, enterprises should adopt the "reactive marketing" mode.
As a market participant, whether it is a seller or a competitor, it is a key factor to win the competitive advantage in the market to seek the market potential energy marked by this impact on customers. Creating value by service is the key to win the market.
The connotation and extension of service have been constantly changing, and now it has been accompanied by the whole process of product life cycle. Under the situation of fierce product price competition and rapidly shrinking profit space, service has become a new profit growth space for enterprises in the future.
With the development of the times and the change of seller's market and buyer's market, the ideology, marketing strategy and marketing implementation of manufacturers and distributors should change with the trend. 2 1 century is a long-term buyer's market. Committed to marketing innovation is the magic weapon for our enterprise to stand on the market.
According to the experience of the development of sewing machinery industry abroad, after the customers' demand enters the stage of diversification, the manufacturing enterprises will change from "production" to "service" and transfer to industries with comprehensive capabilities (products+services). At the same time, in terms of integration with downstream enterprises >>
Question 9: How to write market analysis at work? You will encounter various analysis reports, such as business situation analysis, sales trend analysis, equipment failure analysis, human resources situation analysis and so on. This is the most basic job skill in your work, but not many people can really write the analysis report well. So how to write an analysis report:
Since we want to analyze a thing, there are three elements, one is the goal, we can also talk about the standard or the goal to be achieved, the other is the status quo, that is, how the status quo is, we should find the gap from the goal, and the third is the reason. Since there is a gap between the status quo and the goal, there must be a reason. With the above three elements, plus the countermeasures needed to achieve the goal, a good analysis report will be released.
Clear objectives: For business analysis, an annual budget should be made at the beginning of the year, which includes various indicators such as turnover and profit. This is the goal. For another example, equipment failure analysis, equipment design performance and operation rate are the goals. All our work is to achieve our goal.
Status quo: We should accurately grasp the status quo, such as current turnover, profit, number of equipment failures and types of failures. Only by accurately grasping the present situation can effective analysis be carried out.
Reason: Finding the gap is the most critical and difficult. The difference in the level of analysts is also reflected here. To analyze the problem comprehensively, we should analyze it from the aspects of people, money, things, equipment, time, methods, geographical location and environment. "4M 1E" is also popular in the world, with 4M: person-person, machine-machine, material-material, method-method, 1E: environment). It would be better if you can analyze and explain any graphs and charts, such as fishbone diagram, histogram, line chart, pie chart and so on.
Question 10: How to write a product quality customer complaint analysis report?
Why write a quality analysis report;
1.
Among the eight principles of total quality management, one is a decision-making method based on facts. We all know that effective decision-making is based on data and information analysis. If a leader wants to be successful and an enterprise wants to be prosperous, he must have careful plans and correct decisions before the activities. What is the basis of the decision? Is to use accurate data and information. Our quality analysis report. This is the meaning of all this. Through our analysis report, all kinds of information and data collected have been scientifically analyzed by statistical technology. And then provide it to our leaders. If each of our inspectors, a person who knows the situation best at the scene, can't provide the leaders with the most authentic information. We didn't do our job well. If a leader doesn't need our quality information, then he is not a good leader. The leader can't make correct decisions on all quality-related processes. It will also affect the effectiveness and efficiency of this enterprise or process.
2.
What should be written in the quality analysis report:
( 1)
Statistical table of primary qualification rate of product assembly;
(2)
Product quality problems in this department: find out the main quality problems with histogram.
(3)
Analyze the causes of quality problems in products: analyze the causes of quality problems with causality diagram: analyze from six factors: human, machine, material, method, environment and measurement. For example, people: the assembly quality problem in the production process is due to the operator's unfamiliarity with the assembly process, the assembler's failure to comply with the process regulations, or the workers' disregard for quality due to the output, or the employees' poor spirit. Machine: The used tire fixture is old and difficult to use, and its accuracy is out of tolerance. Material: The quality of the supplied parts is not good. Methods: The established process file is not practical and difficult to operate. Or the worker's operation method is wrong. Ring: harsh environment, such as dark light, bad air, too hot or too cold temperature. Affect employees' working mood or physical strength. Measurement: If the measurement facilities are not accurate, there is no test equipment. Through analysis, let leaders know which problems are decided by workshop leaders and company leaders, which need us to do and which need operators to do.
(4)
It is necessary to summarize the situation of quality improvement, so that leaders can promote advanced experience to other departments. Both good and bad work of employees should be reported to the leaders. For example, through QC group activities, improve process methods to improve labor productivity, improve the first-time qualification rate of assembly, improve product quality, improve materials and reduce costs. Through the quality analysis meeting, find out the reasons and improve the product quality.
(5)
Dare to report to the leader that employees violate process discipline, don't pay attention to product quality and don't study technology hard, so that the leader can take necessary measures. Of course, we should reflect the problem fairly and objectively, and there should be no selfish distractions. The purpose is to find out the gaps and make improvements. We should also show that we attach importance to quality, can study technology, improve work efficiency, save materials and reduce costs, and enthusiastically help others improve product quality. Let everyone learn from it.
3.
Several problems that should be paid attention to in quality analysis report;
It should be signed by the informant and the head of the department, and should have the date of reporting.