After we found the customer, the second question was how to make an appointment by phone. There are also some details in it. Just pay attention.

1, this happens to many people when they call. The customer didn't finish listening to our introduction, just said no, and then hung up for life. And you said you were going to visit him, but he said he was not available, and asked you to fax him the information or put it in the guard room. We must never fax him the information and give it to him in the security room. It's no use. I was depressed at first when I met such a situation, and then I thought, maybe the purchasing lady was scolded by the boss as soon as she went to work today, so she refused me because she was unhappy, or maybe the purchasing lady quarreled with her boyfriend today, so she ignored me. It doesn't matter. I will find you next time. Many of my clients have called for appointments many times. Sometimes it's just so strange. The purchasing lady refused yesterday. Call again today, and you can take samples to see her. So the success of business often depends on whether you stick to it or not.

No matter how skilled your business skills are, I think it's better to think about what you want to say when you call, and don't talk as soon as you pick up the phone. Because we can chat and forget something we have to say, we often have to call again after hanging up. It's not good for anyone For friends who have just started a business, it is best to write it on paper. This will be more organized.

I think it's better to make a phone call standing. Because when people stand, I feel more focused and serious, and when I stand, I have a full atmosphere and a better voice. Try it if you don't believe me. No matter how angry you were just now, you'd better smile when you call. This kind of atmosphere is more relaxed and customers will feel it. Doing business is an indignant job, but our customers don't need to share it with you.

Let's not wait until we need our customers. Call, chat and greet them often at ordinary times. Until he knew it was me as soon as he heard the sound. Better let him think about you. Doing business is like falling in love. We can't expect others to marry you after one date. Purchasing forgetfulness, we should constantly remind him.

Visiting a customer for the first time

1. You must never neglect the preparation and planning before promotion. Only if you are prepared can you win. Prepare samples, catalogues, pens and notebooks. Before meeting the customer, think about the opening remarks, questions to ask, words to say and possible answers. Usually, you must learn and remember the information, brochures and advertisements related to the company's products. At the same time, we must collect competitors' advertisements, promotional materials and brochures, conduct research and analysis, so as to "know ourselves and know ourselves" and truly know ourselves and win every battle.

2. Be punctual for appointments-being late means "I don't respect your time". There is no reason for being late. If you can't avoid being late, you must call to apologize before the appointed time. I believe that going out early is the only way to avoid being late.

Clothing can't make a perfect person, but 90% of the impression you get when you meet for the first time comes from clothing. Etiquette, appearance, speech and manners are the sources of people's good impression of getting along with others, and sales representatives must make more efforts in this respect. I don't like my salespeople wearing red and green T-shirts to meet my customers. I only ask for a shirt. Briefcases must be leather.

It is impossible for us to reach a deal with every customer we visit. He should try to visit more customers to increase the percentage of transactions. When visiting customers, we should believe in the principle of "catch the sand even if you fall". It means that the sales representative can't go home empty-handed, even if there is no demand for the time being, you can't make a deal. Try to get him to introduce you to a new client.

5. For customers. Always pay attention to the topics that customers like and his hobbies, and talk to him more if he likes them. Watch his every move. You can do whatever you want. The result of the conversation is not important, but the atmosphere of the process is very important. When chatting with Daigou, we often pay great attention to the content of the conversation and always say that there is no topic. In fact, we should pay attention to the process and atmosphere of our conversation. If one day we chat happily and harmoniously, our feelings will be very close. After many days, we often forget what we talked about at that time, and only remember the day when we had a good chat. In fact, purchasing is the same. We will give him a price quotation and a quality certificate, and we will return it to him with our seal and signature upon delivery. So we just need to talk about things outside the business, and it is best to talk about the issues he is interested in.