The goal of room attendant 1
1, obey the foreman's leadership, and accept the foreman's inspection and guidance on process and quality;
2, in strict accordance with professional standards, enthusiastically provide services for guests;
3, responsible for sorting, cleaning the room, distributing all kinds of room supplies. After cleaning, put the work car and cleaning tools back to their original positions;
4. Timely report the damage, loss and claim of the guest's left-behind items and guest room items;
5. Take care of all kinds of items on the floor and answer questions raised by the guests;
6. Introduce the service items and the use of guest room facilities.
Responsibilities of Room Attendant Objective 2
1, according to the arrangement of the foreman, carefully clean the guest room and prepare all kinds of supplies to ensure normal business use;
2. When you meet guests in the corridor, you should take the initiative to greet them warmly and make them feel at home.
3. Use polite language to provide services for guests;
4, actively participate in training, and constantly improve service skills.
Responsibilities of Room Attendant Goal 3
1. Grasp the guest status of the responsible floor and provide services for the guests.
2. Manage the floor quota items, strictly control the consumption of guest supplies, and do a good job in waste recycling.
3. Responsible for check-out rounds.
4. Responsible for checking guest laundry room, returning and replenishing drinks.
5. Be responsible for the cleaning of public areas and some rooms on the floor.
6. Responsible for the cleaning and disinfection of cups.
7. Responsible for the collection and replacement of dirty linen and the folding and placing of new linen.
8. Complete the inventory of each consumable.
Responsibilities of Room Attendant Goal 4
1, in strict accordance with professional standards, enthusiastic to provide services to guests;
2. Responsible for sorting and cleaning the room and distributing all kinds of room supplies;
3. Timely report the damage, loss and claim of the guest's left-behind items and guest room items;
4. Take care of all kinds of items on the floor and answer questions raised by the guests;
5. Introduce the service items and the use of guest room facilities.
Responsibilities of Room Attendant Goal 5
1. Familiar with hotel management, mainly responsible for the service and cleaning of hotel rooms.
2. Comprehensive maintenance and cleaning of hotel property.
3. Perform other tasks assigned by the manager.
Responsibilities of Room Attendant Goal 6
1, do a good job in guest service and room cleaning according to the specifications to ensure the sanitary quality and service quality of the rooms;
2, check the computer room equipment and facilities, timely maintenance, ensure the normal use of computer room equipment and facilities;
3, complete other work arranged by the leadership.
Responsibilities of Room Attendant Goal 7
1, love their jobs, love their business, and consciously abide by the rules and regulations of the building;
2, answer the phone, answer the guest consultation or request;
3, timely record housing, rounds, check-out time, water supply, maintenance, etc. , and check the statements and rooms with the front office;
Everything in the guest room should be clean and tidy. Replenish all kinds of items needed by guests in time;
5. Be responsible for the receiving, sending and keeping of work keys, keep records of key recipients, and strictly implement the borrowing and returning system;
6. Understand the guest's situation, conduct irregular floor inspections during duty, pay attention to doors, locks and visitors, and make inspection records;
7. Keep the floor (corridor, escalator, window glass, window seam, etc. ) clean and tidy;
8, do a good job of equipment repair. The waiter first went to the scene to understand the damage, and then reported for repair. Maintenance personnel should be present when entering the guest room for maintenance.
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