Express delivery needs to carry out data management on the main daily work of the department, and timely understand the relevant situation, so as to facilitate timely correction and improvement of relevant management. The following is a summary of the personal work of the courier I compiled for you, hoping to help you. Welcome to read the reference study!
The personal work summary of the courier died on 202 1. Looking back on the work in the past year, with the effective leadership of the company and the cooperation of various departments, all the work of the logistics department was carried out in an orderly manner and the work plan of last year was completed. However, there are still many problems in the daily management of this department, which need continuous improvement and perfection. The work responsibilities of this department, the main work completion of this department in 20021year, the existing problems and the work plan for 2022 are reported as follows:
First, the work content:
1, responsible for the overall management of the daily work of the logistics department, and formulating the post responsibilities and related management regulations of each position in this department.
2. Manage logistics distribution, warehousing, crushing and other links to ensure that the whole team organizes and mobilizes to fully implement the task.
3. Control logistics distribution and warehousing management costs, optimize manpower and save company resources.
4. Do a good job in personnel management and work arrangements for each position, and actively assist in handling various abnormal situations.
5. Do a good job in the daily management of the department and the collection and statistics of performance data.
6. Accept and complete other tasks assigned by superiors.
Second, the logistics department 202 1 summary of the main work:
1. Through process optimization, the manpower of the warehouse was reasonably streamlined, and the staff of the raw material warehouse, semi-finished product warehouse and finished product warehouse were reduced from two to one, which improved the work efficiency of the department and saved the company's cost.
2. The main daily work of the department is managed by data (such as timely delivery rate statistics, overtime statistics of the department, material box recycling statistics of yanfeng system, car rental and vehicle fuel consumption statistics, etc.). ), so that departments and companies can know the relevant situation in time and correct and improve the relevant management in time.
3. Improve the system management of materials in and out of the warehouse, establish a return warehouse, and classify the materials returned by customers, which is convenient for statistical analysis of data. Establish FIFO inventory control of raw materials and semi-finished products to facilitate FIFO and traceability of materials.
4. In the aspect of warehousing and outgoing of finished products, the related operation processes have been improved and optimized (for example, the warehouse keeper of finished products prepares goods according to the order, and the delivery personnel check the loading situation of materials according to the supply details when loading, and find out the wrong loading and missing loading in time). Through the publicity of daily departmental meetings and the post setting management of relevant personnel, the phenomenon of wrong delivery of finished products has been effectively curbed, and customer complaints have been significantly reduced.
5. Through the coordination with the ordering personnel of Yanfeng Bailey and Lingang Factory, the transit time of receiving goods was properly adjusted, which significantly improved the use efficiency of our delivery vehicles and ensured the timely delivery of some orders from Taichang.
6. The waste of upper and lower covers stored outside the crushing room shall be crushed and reused in time, and relevant sites shall be cleared for stacking semi-finished waste, so as to alleviate the shortage of semi-finished warehouse.
7. Through the publicity of the regular meeting of the department and the education of the problems in daily operation, the team consciousness of the employees in this department has been obviously improved, and the daily work can also operate normally under the condition of insufficient staffing.
Three. Problems in the work of logistics department 202 1:
1. With the increase of dull materials in the warehouse and the introduction of new projects, the space of raw material warehouse, semi-finished product warehouse and finished product warehouse is seriously insufficient, and there are great difficulties in material positioning management (such as finished products and raw materials produced by Taichang and Feier, etc.), which makes it inconvenient for warehouse inventory and material FIFO.
2. Some people are not responsible enough, and the 6S on the job site is very poor (for example, the delivery man missed the delivery note, and the auxiliary materials warehouse and powder room are very poor). In management, due to the salary and treatment of personnel, it is difficult to recruit the lost personnel and the work execution is very poor, which is not conducive to the healthy development of the department.
3. Uncontrollable recovery of delivery boxes in Yanfeng system. Although the signing procedures of both parties have been established in container recycling, it is impossible to hold the customer responsible for the loss, and it can only play a supervisory role in the logistics links of our company and cannot fundamentally solve the problem.
4. There are deficiencies in vehicle management. Failing to supervise and implement the daily maintenance management of vehicles, there is a phenomenon that vehicle maintenance is not timely, and there is a lack of safety education for drivers, which leads to vehicle accidents.
Four. Work Plan of Logistics Department in 2022:
In view of the above problems and weak links in management, in the new year, we will strive to solidly promote the work of our department and plan to carry out the following work:
1, strengthen the construction of departmental team consciousness, improve departmental cohesion, and strive to create a good working atmosphere. Through conference propaganda, work incentive and elimination mechanism, employees can be enhanced to take the initiative to care about the work of the department and put forward their own suggestions, thus improving their organizational and communication skills.
2. Strengthen the safety education of department personnel, especially drivers, regularly study and publicize safety knowledge and related cases, improve the safety awareness of department personnel, and nip in the bud.
3, formulate relevant assessment system, improve the service consciousness and service level of the department. It is hoped that within the scope permitted by the company, the salary structure of relevant personnel will be adjusted, and an appropriate assessment system will be implemented for different positions in the department to improve the enthusiasm of employees and curb the occurrence of undesirable phenomena.
4. Strengthen the management of finished product delivery and logistics delivery, strictly require drivers to deliver goods at cross time, realize the accuracy of finished product delivery and the on-time delivery rate of logistics finished products to reach 100%, strengthen the control of container recycling, and strive to achieve a total monthly container recovery rate of over 95%.
5. Strengthen vehicle maintenance management, formulate vehicle maintenance specifications, and require drivers to fill in vehicle maintenance records to clean and protect vehicles.
6. Improve warehouse management and strengthen 6S, material positioning, first-in first-out, material traceability, account accuracy, sluggish material handling and powder site management.
Personal Work Summary of Express Employees 2 202 1 year is about to pass. With the support and help of company leaders and colleagues, I kept learning theoretical knowledge, summing up work experience, strengthening my self-cultivation, striving to improve my overall quality, strictly abiding by various rules and regulations, and fulfilling various duties of my post. My work this year is summarized as follows:
I. Work attitude
I love my job, can treat every job correctly and seriously, and have a high sense of professionalism and ownership, abide by labor discipline, make effective use of working hours, and ensure that the work can be completed on time.
Second, the business ability
Do more and learn more: I just arrived in the company, and this job is a new challenge for me. But in order to get started as soon as possible, I am not afraid of trouble. I asked the leaders, learned from my colleagues and explored my own practices. Be familiar with the work done in a short time, make clear the procedure and direction of the work, improve the working ability, form a clear working idea in the specific work, be able to carry out the work smoothly, and finish the work skillfully and successfully. Communicate with other sales staff frequently, analyze the market situation, existing problems and solutions, so as to improve together.
Thirdly, in order to improve our service level, I personally think we should provide more humanized services.
Reservations should be polite, polite, modest, concise, neat, generous, considerate and considerate when speaking and answering the phone, and develop the habit of using "hello", "please wait a moment", "please rest assured" and "have a nice trip", giving people a sense of intimacy and spring breeze. Every phone call, every confirmation, every quotation and every explanation should be full of sincerity and enthusiasm to show our service attitude, express our confidence and show our strength. Reply to emails and faxes, literally clean, clear and beautiful, concise, accurate, distinctive and standardized in format. In order to win each other's goodwill, in exchange for each other's trust and cooperation
We know that the company's interests are above everything else, and we will enhance employees' sense of ownership. Everyone will make efforts to increase income and reduce expenditure. Understand a simple truth, the company and employees share the same fate, the company's development can not be separated from everyone's support, and everyone's interests are reflected through the company's growth. In the tourist season, everyone's efforts have also been rewarded, which has strengthened our determination to work harder and achieve better results.
Looking back on my work in the past year, I have successfully completed my work. It is the cultivation of the company, the care and education of the leaders, the support and help of my colleagues, the tolerance of my shortcomings and mistakes, and the teaching of me to be a man and do things that have made me who I am today. In the future, I will cherish, study hard, work hard, faithfully fulfill the purpose of being a man and doing things, and do my part for the development of the company on the stage given by leaders and colleagues. In the future work, I will work harder and "make further progress".
Personal Work Summary of Express Employees 3 This year, I experienced feelings, farewell, harvest, gratitude and hard work like everyone else. Life and work have made me re-examine my past attitude and way of doing things, and I have grown up. Especially after taking part in the work, with the support and help of leaders and colleagues, I benefited a lot from the exercise I got in all aspects. Here, I must sincerely express my deep gratitude to all leaders and colleagues for their tolerance, encouragement and help during this time. The following is a brief review and summary of my thoughts and work study since I joined the work.
First, the transformation and promotion of ideology.
I just left the campus and have no work experience. I didn't take part in professional training at the beginning of my work. Although a lot of professional knowledge appeals to me, it is still very strange. Compared with other colleagues, I know there is a big gap. And I also know that one of my biggest shortcomings is impatience and carelessness. Many things are done too fast, which leads to many mistakes. In addition, although I am in the production department, there are many things I can't do. So with these worries, the excitement when I first came was gradually replaced by pressure, and I always felt guilty and blamed myself. With everyone's help and self-study, I gradually entered the working state, my anxiety and nervousness gradually calmed down, and I also had the confidence and determination to do a good job.
Second, the review and summary of work and study
I was deeply impressed by the series of safety education and training given to us by the old employees when they first entered the factory. Because ignoring any small hidden danger may lead to a big accident in the future. Although I am not engaged in technical and operational work, the relative risk of my work is relatively small, but in my usual work, I always keep in mind the policy of "safety first, prevention first" and learn from the old employees, so that my personal awareness of safety in production can be continuously improved and enhanced, and I should make my due efforts to realize the company's accident-free throughout the year.
Probation is the main stage of study, so when I first came to the company, I spent more time on duty with my colleagues in the main control room. Through their careful explanation, I also learned a lot about the work involved in duty and the professional knowledge of substation equipment.
The work on duty seems the same, but patience and carefulness are indispensable, which I have not done enough. In this respect, the original learning foundation is not solid. As time goes by, the workload increases, and there is almost no time to finish the whole day's duty work. In addition, personal learning initiative is not strong, so many faults can't be remembered, and I can't skillfully complete the operation steps on duty. I should strengthen my professional study in my future work.
Making a monthly report at the end of the month is the first task I received. Although I have done most of my work by myself through these months of continuous study, I still feel nervous in the face of huge data, because there is a world of difference between one more zero and one less zero. But the more impatient you are, the more likely you are to make mistakes. The psychology of wanting to finish the work quickly is also the reason for frequent calculation errors. In the annual summary, I once again mentioned the problems I mentioned in the internship summary. I really feel embarrassed and guilty. In the future work, I will continue to learn from the old employees, be serious and responsible, guard against arrogance and rashness, especially in the statistics of data, and carefully check it, even if it is calculated again, to ensure its correctness.
As a librarian and my colleagues, I finished sorting, cataloging, binding, supplementing, replacing tools and labels, and inputting them into a microcomputer in order to meet the autumn inspection work of the head office. Although I worked hard during the period, I had to admit that my work was not in place and my quality was not high in the face of facts. This is directly related to my lack of detailed, solid and sufficient understanding of the documents and materials in the reference room. In the future, I will correct my attitude towards the work of the reference room, take it seriously and enhance my initiative. By becoming more familiar with all kinds of documents and materials, the archival work will be brought into the standardized and refined track required by the company, which is also convenient for colleagues to consult.
In addition, it is also one of my main tasks to cooperate with my colleagues and conscientiously complete the assigned tasks. Although the work is trivial, I will still treat it with a positive attitude and try my best to finish it.
Iii. Existing shortcomings and future efforts
After _ months of work, I found myself with many shortcomings and deficiencies. For example, there is little communication with colleagues, lack of initiative in study and work, lack of thinking in work, and lack of attention to summary, especially in work, which is easy to be impatient, and many things are immature and cannot be coordinated. These are the main reasons that lead to work mistakes and trouble for colleagues. In the future work, we should not only obey the arrangement of leaders at all levels as always, but also learn from the earnest attitude and strong sense of responsibility of leaders and colleagues, strengthen communication with colleagues, increase our knowledge through continuous study and summary, gradually strengthen and enrich our business knowledge, and strive to improve our work level, so as to do every job well. At the same time, we should strengthen personal cultivation, correct our own behavior and consciously strengthen our study. I also hope that everyone can correct and criticize my bad work in time, and I accept and correct it humbly.
Making the above summary at the turn of the old and the new is a reflection on one's past and an incentive for one's future life and work. Looking forward to the next 20 years, I realize that only when actions have a direction and work has a goal can I really have a bottom in my heart, be busy but not chaotic, be tight but not scattered, be orderly and clear, and gradually get rid of the current phenomenon of just burying my head in work and not knowing how to summarize.
Facing the current difficult employment situation, I always cherish and appreciate being a member of the company and meeting so many sincere and enthusiastic colleagues. In this team, I feel her energy and passion all the time. _ Always lead the predecessors to create the brilliance of the company with sweat, and pave the way for the development of the company. We should inherit the fine tradition and style of this team, and even more, we should add luster to her and write a beautiful chapter for the company through our own efforts.
Personal Work Summary of Express Employees 4 I. Basic Information
Earnestly enhance the sense of responsibility and mission, take preventing vehicle safety accidents and putting an end to illegal driving as the top priority of vehicle management, and leaders attach great importance to support and vehicle safety management. Vigorously support the specific work of vehicle management.
* * * There are currently 3 vehicles. Including duty 1 vehicle, Mitsubishi off-road 1 vehicle, Cheetah off-road 1 vehicle. There are 65,438 drivers and 65,438 managers. Responsible for the purchase of all vehicles, payment of fuel and insurance, settlement, secondary maintenance, accident handling, maintenance supervision, vehicle file arrangement and so on. And I also undertake the work of a driver. The fleet has the function of issuing plans for all vehicles. Responsibility and obligation of establishing and perfecting innovative vehicle management system. At present, the vehicle management system is being revised and needs to be improved.
Second, the work situation
Strictly abide by the operating rules and road traffic laws to be foolproof. When I have a little spare time, I will study all kinds of traffic laws and regulations with great concentration, so as to drive safely according to the rules. Always read the traffic atlas, memorize all kinds of traffic routes, avoid detours and bad roads during driving, and save time and fuel. In vehicle maintenance, we should play the dual roles of "doctor" and "beautician", be familiar with the technical performance of various vehicles in regular maintenance, regular maintenance and regular cleaning, and troubleshoot in time to keep the vehicles in good condition.
It is difficult to manage the current lack of drivers. Never flinch before work. Unite comrades, help others, and don't haggle over every ounce for personal interests. In every trip, after sending their comrades safely to their destination, they immediately moved things and equipment with their comrades regardless of the fatigue of the journey, and took the initiative to provide good service after running. Experience of personal development view
Being a driver is hard, and being a good driver is even more difficult. "Do it well" is my life principle. When I drive home late at night, I feel the pain of driving; When you see the trust of leaders and the recognition of comrades, and see the fruitful results of work development, you can enjoy the sweetness of driving. I always love my job, take my unit as my home and do my job dutifully. Often work overtime, no shifts, no sundays and holidays, and stand by when you get off the bus. No matter leaders or comrades, I get on the bus with greetings and leave messages when I get off. As soon as I heard that there was a driving task, I didn't rest and immediately threw myself into my work. As a manager and a driver, always keep in mind the heavy responsibility you shoulder.
Third, the problem of work.
Although some achievements and progress have been made, the existing problems can not be ignored, such as: their own quality needs to be further improved and service awareness needs to be improved. In my future work, I will try my best to make up for these shortcomings and comprehensively improve my comprehensive quality, professional level and service quality.
Some people say that when you choose a driver, you choose hard work. I will stay with this hard job for a long time in the future, but I will never regret it, because I am willing to give all my enthusiasm and show all my sincerity for my career. I am willing to give everything for my beloved Zhengfeng Company.
IV. Next Work Plan
We will continue to study deeply and improve ourselves. Next, we will start with the details and further improve the vehicle management measures. Especially in the management of drivers, we should strengthen supervision, inspection and training, learn the Road Traffic Safety Law, and improve the overall quality of drivers. Through education and training, the theoretical and practical operation level of drivers can be improved and the traffic accident rate can be reduced. Do a good job in team building and strengthen vehicle management, improve safety awareness, combine management with education, persist for a long time, and be solid.
Summary of Personal Work of Express Employees 5 From the Spring Festival of 20 _ _ _, I worked as an intern in the post of letter opening, and after a period of understanding of the work, I became a courier and gradually became a county and city courier. With the reform of the company and the help of my colleagues, I gradually grew up, and I also realized the happiness of my work through hardships. Every encouragement from leaders and every care from colleagues is happiness. There are many shortcomings in previous work:
One: obey. It is necessary for an enterprise and institution employee to finish every task assigned by the leader seriously, but I still have some shortcomings that need to be corrected and improved. To change from a courier to a good courier salesman, take daily tasks as a stepping stone to your progress. The arrangement of the leader is the charge number, and follow up the shift at the first time. I obeyed, and I know more about the significance and importance of obedience. I have been constantly changing my working environment and place since I joined the company for three years. Sometimes I really don't understand, but I still do my job unswervingly. I know there must be leadership reasons for this arrangement, and I will be more obedient to the transfer in my future work.
Two: deficiencies in the work.
1, personal accomplishment and basic quality need to be further improved.
2, the theoretical level and working ability are still slightly insufficient, and they need to grow in learning.
3. The communication with colleagues is not harmonious enough and needs further improvement.
4. Careful work needs to be further improved, and we should fully understand the truth that "attention is everywhere".
5. The subjective initiative of work needs to be further improved.
Three: team. Two heads are better than one. The staff of the whole station, under the leadership of the current team leader, created a good atmosphere for Qi Xin to work together to solve difficulties and perform tasks together. I am a soldier in this team, and I am also a proud soldier. The company also constantly provides training and exercise opportunities, from the transshipment group to the import self-study and internship, which quickly improves the business level and professional knowledge in a short time and has a great understanding of the business. I am also a proud soldier in this big team, and I firmly believe that one day all EMS staff will develop with one heart and one mind.
Four: business.
Good at summing up and accumulating experience in the practice of successfully improving business level; Be good at learning from failure and try to turn it into your own business level.
We should study hard, use our brains hard, work hard, step up the efficiency of our business level, and get familiar with basic business faster.
Five: the concept of time.
It's easy to be late, although in most cases it's because of the interference of family affairs. However, I know very well that the perfection of enterprise management depends on the system. As the saying goes, "No rules, no Fiona Fang". We must restrain ourselves at the same time as the system, remind ourselves and strive to grasp the balance between work and life.