Article 1: Experience in post training for letters and visits
According to the arrangement of the Organization Department of the Municipal Party Committee, I reported to the Bureau of Letters and Calls on March 8, 20xx, and officially started my temporary training. During my one-month attachment, I held the attitude of studying business knowledge hard, broadening the ideological field, and constantly improving the level of policy theory and the ability to deal with and solve various problems. Abide by the system of letters and visits, and carefully studied the Regulations on Letters and Visits and related laws, regulations, principles and policies. With the guidance of leaders and the help of mutual learning among colleagues, I quickly entered the work role, and now I report my recent work feelings as follows:
Understanding of letters and visits
In the previous unit, I was engaged in business work, which was relatively simple and narrow. I thought the work of letters and visits was "a newspaper and a cup of tea", and ordinary people came to chat. As long as the petitioners are persuaded to go home, the work will be completed, and the work will be relaxed and there will be no pressure. However, through a month's study, I deeply realized that "the petition work is the basic work to safeguard the image of the party and the government, correctly implement the party's principles and policies, keep close contact with the masses, safeguard and realize the interests of the broad masses of the people, and provide decision-making basis for the party Committee and government." At the same time, it also made me realize that the staff of letters and visits must have the spirit of caring for the masses, seeking truth from facts, not being afraid of hardships and being brave in dedication, and must also take the interests of the masses as no small matter; Only with a high sense of political responsibility to the party and the government, an attitude of doing good things for the masses by all means, and serving the masses wholeheartedly can we be a qualified petition worker.
Work aspects
As I am a newcomer to the Bureau of Letters and Calls, I have no experience in my work. When encountering problems, I take a serious study and active participation attitude to exercise myself and improve my policy level and comprehensive quality.
On the third day of studying in the Bureau of Letters and Calls, we encountered a collective petition. Former changji city Maintenance Team 10 retired workers reported that they did not pay the pension plan and medical insurance when the unit was restructured, and now their wages are very low, and their life in their later years is not guaranteed. They are emotional and strongly demand the government to solve it. If this matter is handled carelessly, it may lead to a collective leapfrog petition, which will not only affect the image of the changji city Party Committee and government, but also affect the flesh-and-blood ties between the party and the people. The staff of the Municipal Bureau of Letters and Calls warmly received and actively explained the work, which stabilized the mood of the petitioners and promised to investigate and deal with them as quickly as possible. After research by the Party Committee and the government, the city leaders ensured that the case was resolved within a time limit, so that the petitioners returned with satisfaction.
Through this case, I deeply realized the importance of letters and visits in maintaining social stability. At the same time, I also feel that the most fundamental thing to receive and handle people's letters and visits is to treat them as relatives. Try to be "four images" to visitors, that is, to first-time visitors like acquaintances, to revisiters like friends, to the elderly, the sick and the disabled like relatives, and to those who ask questions like guests, so as to close the distance and solve problems harmoniously. We should also put ourselves in the position of receiving people's visits and handling letters and visits. Considering solving mass problems on behalf of the party and the government and taking into account the interests of the state, the collective and the individual, everything we say and do should reflect the feelings of the party and the government for the people. During my one-month temporary study in the Bureau of Letters and Calls, I met many incurable diseases that I have never been exposed to in my previous work, so I won't give examples here, but through these many incurable diseases, I learned a lot of knowledge, understood a lot of truth, and also made me understand the direction that I should work hard in my future study, which is summarized as follows:
Proficient in business and wide knowledge. As the staff of letters and visits, not only should they be familiar with the professional knowledge of letters and visits, but more importantly, they should constantly learn and master the current policies, laws, regulations and rules of the country, especially the study of Socialism with Chinese characteristics's theory and socialist market economy in Deng Xiaoping Theory. Keep up with the central development ideas, closely focus on the central work, and strive to become an expert in letters and visits.
Work hard and carefully. Is in the specific work, to handle everything very carefully, so as not to leak. Always keep a clear head, understand people and understand things. For unclear problems, we should ask for more instructions and report to relevant leaders, especially when reflecting relevant economic problems, we must act according to principles and policies, and we must not be flexible at will, let alone have policies and countermeasures. It is forbidden to express one's position easily, make one's own opinions, and express opinions that are inconsistent with the current policy on difficult issues raised by the masses. It is best not to answer unclear things, or to answer after consultation, and not to answer by feeling.
Be tolerant and tolerant when people are in trouble. Because there are differences in quality and personality among petitioners, it is inevitable that there will be emotional and uncontrollable people, so sometimes it is inevitable that they will be angry, and sometimes they will be misunderstood, satirized and sarcastic. This requires us to bear the burden of humiliation and work hard on the word "forbearance". We should also adjust our mentality in time, and don't carry the last thing or the mood of the previous day to the next thing or the next day. Adjust yourself to have a good mood to face petitioners every day.
We should be pragmatic and do practical things for the people. In the work, we should be down-to-earth, overcome ideological one-sidedness, correctly understand and handle form and content, distinguish the relationship between the present and the long-term, and between minor matters and major events, persist in touching the truth, telling the truth and attaching importance to reality, guide the work with materialist dialectics, do a good job in the implementation of the work with a pragmatic attitude, and truly do practical things for the people.
After nearly a month of training and study, I have a preliminary understanding of the work of letters and visits, a deeper understanding of the importance of letters and visits, and at the same time improve my ability to deal with various letters and visits. During my study, the rigorous and responsible work style of the staff of the Municipal Bureau of Letters and Calls set a good example for me, and at the same time, I deeply felt the deficiency and gap of my theoretical level and working ability. I am confident that during my tenure, I will be more strict with myself, learn with an open mind, practice hard, and improve my political literacy and working ability to a new level while completing my job.
The second part: the experience of post exercise in letters and visits.
According to the arrangement of the organization department of the county party Committee, I went to the bureau of letters and calls to take a temporary job to exercise and study, which is the organizational trust and attention to me. I cherish this exercise opportunity very much. Through recent study and training, I have carefully studied the petition organizations and the laws, principles and policies related to petitions, and strived to improve my policy theory level and ability to solve various problems. With the help of leaders and colleagues, I quickly adapted to my job role. The recent work experience is reported as follows:
The first is the understanding of the work of letters and visits. Letters and visits are an important way for the party and the government to keep close contact with the masses, listen to their opinions, solve their sufferings and resolve contradictions among the people. It is the basic work to maintain the image of the party and the government, safeguard and realize the interests of the broad masses of the people, and provide decision-making basis for the party Committee and the government. At the same time, the staff of letters and visits should have the spirit of caring for the masses, seeking truth from facts, not being afraid of hardships and being brave in dedication, and should also take the attitude that the interests of the masses are no small matter; Only with a high sense of political responsibility to the party and the government, an attitude of doing things well by doing everything possible, and serving the masses wholeheartedly can we close the distance and solve problems harmoniously. We should also put ourselves in the position of receiving people's visits and handling letters and visits. Considering solving mass problems on behalf of the party and the government and taking into account the interests of the state, the collective and the individual, everything we say and do should reflect the feelings of the party and the government for the people.
Second, do a good job in letters and visits and improve work ability. Through a recent visit to the bureau of letters and calls
I learned a lot of knowledge, understood a lot of truth, and also made me understand the direction I should work hard in my future study, which is summarized as follows:
First, we should love the work of letters and visits and be proficient in business. Sending it to the petition department for exercise will have higher requirements for us. We should not only be familiar with the professional knowledge of letters and visits, but more importantly, we should constantly learn and master the current national principles, policies, laws, regulations and rules, especially the study of Socialism with Chinese characteristics theory and socialist market economy theory in Deng Xiaoping. At the same time, we should actively participate in the on-site office meeting of letters and visits, learn the methods, means and measures to deal with letters and visits, be familiar with professional knowledge and methods and skills to do mass work, and strive to become an expert in letters and visits.
The second is to work hard and be careful. In the concrete work, we should handle everything carefully, so as to make it watertight. Always keep a clear head, understand people and understand things. For unclear problems, we should ask for instructions and report to relevant leaders. We should act according to the principles and policies, and we should not be flexible at will. We shouldn't have policies and countermeasures. It is forbidden to express one's position easily, make one's own opinions, and express opinions that are inconsistent with the current policy on difficult issues raised by the masses. It is best not to answer unclear things, or to answer after consultation, and not to answer by feeling.
The third is tolerance and calmness. Petitioners have different qualities and personalities, and it is inevitable that there will be people who are emotional and uncontrollable, so sometimes they will be angry, and sometimes they will be unreasonable and cynical. This requires us to bear the burden of humiliation and work hard on the word "forbearance". Adjust your mentality in time to keep yourself in a good mood to face the work.
Fourth, we should be pragmatic and solve problems for the people. Letters and visits directly face the masses, and there can be no falsehood, let alone procrastination. We must take everything of the masses seriously, put ourselves in their shoes and deal with the problems that the masses care about. In our work, we should always keep a modest attitude, a cool head and a pragmatic style. From the perspective of respecting, understanding and caring for people, we should do more work to solve doubts and doubts and conform to the spirit, try our best to think about what the masses think, worry about what the masses are anxious about, help their needs, solve their difficulties, and do practical and good things for them.
After recent training and study, I have a preliminary understanding of the work of letters and visits, a deeper understanding of the importance of letters and visits, and at the same time, I have improved my ability to deal with all kinds of letters and visits. In the study and exercise, the rigorous and responsible work style of the staff of the Bureau of Letters and Calls set an example for me to learn, and at the same time, I deeply felt the deficiency and gap of my theoretical level and working ability. I am confident that I will be more strict with myself in the future, study with an open mind, practice hard, and improve my political literacy and work ability in an all-round way while completing my job.
Chapter III: Strengthening the work of letters and visits to promote scientific development.
Carrying out in-depth study and practice of Scientific Outlook on Development in the whole party is an important strategic deployment made by the 17th National Congress of the Communist Party of China, an important measure to arm the whole party with Socialism with Chinese characteristics Theory System, an important guarantee to accelerate the process of building a well-off society in an all-round way, an urgent need to solve outstanding problems in economic and social development, and an inevitable requirement to strengthen the ideological style and ruling ability of party organizations at all levels and maintain and carry forward the advanced nature of the party. In the process of studying and practicing Scientific Outlook on Development, I think that learning is the foundation and practice is the goal. Taking Scientific Outlook on Development as an example, we should first improve the style of study, earnestly study and understand Scientific Outlook on Development, effectively improve the effectiveness of study and practice, constantly promote the institutionalization, standardization and legalization of letters and visits, and establish a new mechanism, new pattern and new order for letters and visits, which is of great significance to promoting scientific development. Therefore, in the study and practice activities, it is necessary to establish and improve the working mechanism of letters and visits, earnestly safeguard the legitimate rights and interests of the masses, and constantly promote scientific development.
(1) Strengthen understanding and accurately grasp the orientation of letters and visits. According to Scientific Outlook on Development's requirements, accurately grasp the positioning and important role of letters and visits in the new period. First, the petition system, as an important way to realize citizens' right to supervise and express their demands, still maintains strong vitality, plays a "patch" role under the condition of advocating the rule of law, and is a safety valve for social contradictions. It can be said that the petition work is an important work of the party and the government. Second, a harmonious society is also a dynamic balance. It is not that social contradictions do not arise, but that social contradictions can be solved through effective mechanisms. Smooth channels of public opinion expression are undoubtedly the basis for forming a standardized and orderly petition order. With the increasing awareness of citizens' power subject and enthusiasm for political participation, the complaint reporting departments at all levels should also establish the concept of a government ruled by law, a limited government and a responsible government, and change from management thinking to service awareness, and from secretarial to functional. Third, China is in a period of social transformation. We should not only look at the number of contradictions between letters and visits at this stage, but also dynamically analyze their structure and development trend. We should put letters and visits under the background of social development, treat them from a long-term perspective, and do a good job in letters and visits from the height of building a harmonious socialist society.
(2) Strengthen leadership and build a unified and effective petition pattern. To do a good job of letters and visits in the new period, we must adhere to the unified leadership of the party Committee and government, and all departments should take their respective responsibilities to form a strong joint force of * * * management. The work of letters and visits is not only the work of letters and visits departments, but also the work that all levels and departments need to work together. It is necessary to improve the responsibility system for letters and visits, and improve the target management assessment system for letters and visits. The main leaders of the party committees and governments take overall responsibility and are in charge of leading specific work, while other leaders have "one post and two responsibilities", forming a good situation of grasping the first level and implementing it at different levels. Adhere to the system of party and government leading cadres reading and approving letters from the masses, regularly receiving visits from the masses, receiving visits on a case-by-case basis, and handling letters and visits on a case-by-case basis, and give full play to the main role of the letters and visits department in "making suggestions and coordinating implementation".
(3) Vigorously strengthen basic work and strengthen the mechanism for investigating and resolving letters and visits. County level is the key to prevent and solve the problem of grass-roots letters and visits. The vast majority of letters and visits occur at the grassroots level, and the vast majority can be solved through grassroots party organizations. It is necessary to shift the focus of the petition work from post-processing to pre-investigation and resolution, so as to shift the focus downwards and move forward, resolve contradictions in time and solve problems on the spot. On the surface, the problems reflected by people's letters and visits are trivial and complicated, but they are significant and difficult for the petitioners. These are related to family affairs and state affairs, and to people's hearts. Doing a good job in people's letters and visits will win the hearts of the party and add harmony to society.
(four) to strengthen the supervision work, to ensure the implementation of the petition work system. Establishing and perfecting the supervision mechanism is the key link to solve the problem of letters and visits. Efforts should be made to establish a large-scale supervision mechanism, give full play to the role of party committees and government supervision departments, letters and visits supervision, joint meetings and special working groups, and take the form of listing supervision, special supervision and follow-up supervision to increase the supervision of major letters and visits. It is necessary to implement the notification system for supervision and supervision of letters and visits, regularly inform the handling of letters and visits, and implement supervision and supervision of letters and visits. Actively explore the law of supervision work, work hard to improve the efficiency of supervision in an all-round way, conscientiously perform the duties entrusted to the petition department by the Regulations on Letters and Visits, enhance the effectiveness of supervision, and adopt joint supervision and special supervision to promote the resolution of outstanding problems of letters and visits that are strongly reflected by the masses.
(5) Effectively integrate the forces of all parties to form a long-term mechanism to resolve contradictions and solve problems. It is necessary to integrate working resources, actively mobilize social forces to attach importance to the work of letters and visits, and implement the working mechanism of "unified leadership, departmental coordination, overall planning, tackling both the symptoms and root causes, and taking responsibility for each other". It is necessary to further improve the ways and means of handling contradictions among the people and promote the construction of mediation centers for contradictions among the people in States, counties, townships and villages. Establish and improve the mediation mechanism of social contradictions and disputes, vigorously build a "three major mediations" working system that combines people's mediation, judicial mediation and administrative mediation, comprehensively use various means, and adopt more mediation methods to resolve social conflicts of interest. Give full play to the role of government-led administrative reconsideration in solving administrative disputes. Organize and coordinate workers, young women and other mass organizations, people's organizations and other social organizations, as well as NPC deputies, CPPCC members, old party member, veteran cadres and lawyers to participate in the investigation and resolution of contradictions and disputes.
(6) Emancipate the mind and innovate ideas and methods. There are many new situations and difficulties in the petition work. If machinery applies the traditional mode and relies solely on inertial thinking, it will be difficult to create a new situation. The new situation and new tasks require us to carry out our work creatively, adapt to the needs of continuous development and change, make full use of the typical leading method, and achieve overall progress with key breakthroughs. We should persist in focusing on the key points and taking the general into account, strive to solve the problem of letters and visits with the spirit of reform and innovative methods, explore the law, and strive to improve the ability and level of letters and visits in the new period.
(seven) to build a high-quality petition team. As an institution specially set up by the Party committee and government to accept people's complaints and requests, the petition department should have a contingent of high-quality cadres. In the past, the practice of "petitioning the elderly, the sick and the disabled" must be changed. In accordance with the requirements of the central authorities, efforts should be made to cultivate a petition team with firm politics, strict discipline, fair handling, excellent work style, familiar business and rich experience. In the case of limited staffing, reserve cadres can be sent to the petition department for temporary employment, which not only exercises cadres, but also enriches the front line.
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