1. Let employees know what quality is and what high quality is.
2, instill the importance of quality for the survival of enterprises.
3. Cultivate quality awareness. The specific contents in this module are (1) the misunderstanding of quality among employees, (2) the correct view of quality, and (3) the idea that everyone is responsible for improving quality.
4, combined with the problems of their own enterprises, put forward specific requirements for employees.
You mentioned that the reason is that employees are uneasy about the process operation, so the training target should be the employees in the production department of the enterprise. Therefore, the training content should be based on cases, stories or other easy-to-understand content. Training should not only talk about why quality awareness is needed, but also teach employees how to attach importance to quality.
Need to remind you that training can not fundamentally solve the problem of unqualified products, so you need to strengthen the supervision and management of enterprises, establish a special quality management department, formulate corresponding rules and regulations, and manage quality in many ways.