1, you can complain to the local industry and commerce department or call 123 15. Complain to the consumer association. If the complaint is useless, you can try to sue to the court for a refund through litigation.
2. Written or oral, 123 15APP. After dialing 123 15, if you need to complain or report, you should answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.
Legal basis:
People's Republic of China (PRC) Civil Code
Article 119 If a person without civil capacity suffers personal injury during his study and life in a kindergarten, school or other educational institution, the kindergarten, school or other educational institution shall bear the tort liability; However, those who can prove that they have fulfilled their educational management responsibilities will not bear tort liability.
Second, which department should the complaint training institution go to?
Reporting methods of educational institutions:
1. Complaints about private education and training institutions can be lodged with local civil affairs bureaus and education bureaus.
2. Complaints against official education and training institutions can complain to the local human resources and social security bureau or the relevant departments of the Education Bureau.
3. No matter what kind of educational institutions violate the law, they can report it through the Consumer Voice platform.
Legal basis:
Criminal procedure law
Article 111 Reports, complaints and reports may be made in writing or orally. The staff who accept the oral report, complaint or report shall make a written record, which shall be signed or sealed by the informant, complainant and informant after being correctly read out.
The staff who accept the complaint and report shall explain the legal responsibility of false accusation and frame-up to the complainant and informant. However, as long as it is not fabricating facts and evidence, even if the facts of the accusation and report are different, or even false accusation, it should be strictly distinguished from false accusation.
Public security organs, people's procuratorates or people's courts shall ensure the safety of informants, complainants, informants and their close relatives. Informants, complainants and informants who are unwilling to disclose their names and report, accuse and report their acts shall keep them confidential.
3. Can I get a refund if the training institution closes down?
Training institutions can be refunded if they close down. If the training institution closes down and the training contract between the training institution and the trainees cannot be fulfilled as agreed, it is a breach of contract by the training institution, and the training institution shall bear the corresponding liability for breach of contract. Training institutions not only need to return training fees, but also need to pay related liquidated damages. If liquidated damages are agreed in advance in the contract, it shall be handled in accordance with the contract. If there is no agreement in the contract, the trainee shall propose the specific amount within a reasonable range.
People's Republic of China (PRC) Civil Code
Article 584 Where a party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the contract, thus causing losses to the other party, the amount of damages shall be equivalent to the losses caused by the breach of the contract, including the benefits that can be obtained after the performance of the contract; However, it shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract.
The above knowledge is correct.
What is the most effective way for early education institutions not to refund money?