Tellers are required to standardize their own operations in strict accordance with the standardized operation flow of measurement business to further improve the standardized service level. The following is a summary of the bank counter business training I compiled and shared with you. Welcome to read the reference.
Summary of bank counter business training 1 In order to promote our bank and improve the professional quality of our counter staff, I paired up with a new colleague to conduct business training for some staff.
Training is mainly carried out in three aspects:
The first aspect is: theoretical knowledge training.
Theoretical knowledge is mainly the contents of accounting operation rules and AS/400 integrated business system operation manual.
Because there are many contents in the operating rules of accounting, I asked him to digest the contents himself and discuss with me what he didn't understand. As for AS/400 system, my colleagues have learned a lot about cash. In addition to asking them to continue to strengthen their studies, I also trained them in Chapter 9 settlement, intra-city transaction and Chapter 12 inter-bank payment.
The second aspect is the training of counter knowledge.
Counter knowledge mainly trains its job responsibilities and standardized operation of counter business. During this period, I let him know and be familiar with his job responsibilities, and learned 13 by heart. For the standard operation of counter business, I give guidance from deposit and withdrawal business, personal company account opening, company bill business, loan business and so on.
Tellers are required to standardize their own operations in strict accordance with the standardized operation flow of metering business to further improve the standardized service level.
The third aspect is: skill knowledge training.
As for the skills, this colleague has a preliminary understanding. I just pointed out some obvious mistakes in skills and taught him some tips on counting money and summoning.
Through this period of training, this new colleague has improved in all aspects, and now he needs to continue his proficiency and practice in the corresponding post.
Summary of Bank Counter Business Training More than 2 20 days of pre-job training is coming to an end. The unforgettable 2 1 day is intense and full, exciting and intriguing. These days, we walked into the corporate atmosphere of ICBC from campus and started our own workplace life. This training has enabled us to have a deeper understanding of our jobs and the company's superior resources, so as to adapt to our jobs more quickly, give full play to our initiative, fully display the spiritual outlook of young employees while doing our jobs well, enhance the overall image of ICBC and play a greater role in our work.
During the training days, I mainly received pre-job training in several aspects, including the service standard concept of banks, safety precautions, personal financial business, international business, bank cards, e-banking and bank operation management business knowledge; And a lot of simulated counter operation training. The contents and forms are varied, including lectures, practice, simulated banking operations, etc. It has benefited a lot and laid a good start and foundation for better work in the future.
As I just left school, there are still many blind spots and shortcomings in banking business. Business training is very helpful to improve my professional quality. Business training mainly includes savings employee business, accounting business and basic skills training.
Savings is very important for the development of banks, and savings business is naturally the first business content of our training. Mainly talking about the rules and regulations of savings, basic business knowledge, post setting, workflow, etc. It also includes some operation skills and processes, which are very detailed. Secondly, the teaching of accounting business focuses on time deposit and current all-in-one business, certificate of deposit business, preparation before business, daily account rolling business, unit deposit business, settlement business and related businesses of electronic banking and bank cards, which are very detailed. We have also practiced a lot in simulated banking, so we should strengthen our study and business knowledge in the future work. There are also exercises about two skills, counting money and summoning. A single job is annoying, but it can only be improved through hard practice over and over again. Evaluation at the end of training is a good way to improve quality. In order to get good grades, we all practice hard with passion and lay a solid foundation for future business proficiency.
Business training is the key to our future work and the premise and foundation for doing other work well. Moreover, this training must be continuously learned and enriched in the future practice in order to keep up with the business needs of ICBC.
The training content will be better applied and developed in my future work. Applying what you have learned is the purpose, and training is also for this purpose. All aspects of future work are permeated in the training, which is reflected from theory to practice. Only by adhering to these can we think that the training efforts are in vain.
During the training, the teachers also infiltrated us with knowledge of legal safety. The meaning of obeying the law is very clear in financial enterprises, so we received training in ICBC's law and discipline. The main lecturer mainly informed everyone about the crimes in the financial industry, talked about some problems that should be paid attention to when entering the workplace, and especially emphasized the prevention of crimes by bank staff; The lecture on legal knowledge focuses on the concentration and refinement of legal knowledge used in the banking industry, which makes people pay great attention to civil law, economic law and other related laws, and also introduces all legal knowledge about credit and risk control by case.
Law and discipline training is a very important content I accepted when I entered ICBC, and it is also very appropriate and vivid to describe it with vaccination. Law and discipline training has made me understand the basic points for attention in financial unemployment, which is of great significance to my future work and personal future.
This training is the concern and expectation for our new employees. The provincial branch invested a lot of manpower and financial resources, hired professionals to explain our business knowledge and etiquette guidance, and invited many experienced leaders and outstanding employees of several local branches to introduce our basic knowledge and work experience, which benefited us a lot. In just 20 days, we got together, learned about the basic situation of the bank, and integrated into the big group of ICBC. Training will always guide my education and career.
The short training is coming to an end, and we will return to our posts in different regions to start work. During this period, everyone has cultivated deep feelings, and the common experience will be the wealth of our life. On such an excellent platform as ICBC Training School, more students will be trained.
Many excellent teams, we will become more excellent ICBC employees. A journey of a thousand miles begins with a single step. We will work hard in the future, apply what we have learned, and be a responsible and confident ICBC newcomer!
;