First, early shift: wear work clothes to work according to the store regulations. After opening the door at 8: 30 in the morning, arrange one person to clean, and one person to apply eye shadow, lip gloss and blush in the fitting room (for no more than five minutes), and then rotate. Arrange the morning shift at 8: 45, specifically, make a distribution list according to the inner ring account of the store, and hand it over to the business manager to sort out the sample surface (window model, lamp model is changed every three days). The latter two take turns standing in front of the store to welcome guests.
In order to prevent points from being deducted because the surface of the sample is empty or the ground is not clean, the staff and the person in charge should distinguish their responsible areas.
Note: Due to the small passenger flow in the morning shift (except holidays), we will focus on invoicing, accounting, short-term case change (but it will not affect sales), short-term stocking, store environment and some logistics work.
2. Handover at noon: After the afternoon shift clerk enters the store in xx, the manager and the deputy manager hand over the cash and accounts, and the clerk hands over the goods. After the handover, the manager and deputy manager sign the work diary for confirmation. If the store manager and deputy store manager complete the handover ahead of schedule, they should assist the clerk in ordering. At noon, when the normal shift is handed over, the inventory of goods sold at work should be counted, and the inventory of all goods should be counted in two shifts at noon every Tuesday.
Third, afternoon shift: after taking over in the afternoon, we should pay attention to four main problems and check them one by one when the store is empty.
Sales of lighting hygiene samples
At 7: 00 p.m. sharp, the daily sales report will be made, and the accounts will be circled, and the cards will be purchased, sold and stored.
Attention: In the afternoon shift, due to the long working hours and intermittent passenger flow, we must pay attention to adjusting the mental state of ourselves and the clerk. When you get off work, just like changing shifts at noon, you must independently complete the daily sales report, circle the account and purchase, sell and save the card within 45 minutes.
4. Month-end inventory: All personnel take inventory at 7: 00 pm the next day after the end of each month. Do your best to complete the inventory and reconciliation within one day, and make the inventory report and submit it to the accountant the next day.
Five, the whole store sales: don't focus on personal interests or just consider how much profit you have created for your boss.
The clothing store supervisor's work plan for the second half of the year is like a mess. I don't know what to do. Only when the plan is made, everything will be carried out regularly, so it is inseparable from the work plan.
As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.
The specific summary is as follows:
1. Earnestly implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, thus serving as a bridge between the preceding and the following.
2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.
3. Get to know the information of peers through various channels, understand the shopping psychology of customers, know yourself and know yourself, have a clear idea, and be targeted, so that our work can be more targeted and avoid unnecessary losses.
4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.
5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.
6. Deal with the cooperation between departments, the cooperation between superiors and subordinates, treat the problems in the work more enthusiastically and objectively, and solve them with a positive attitude.
Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.
In the face of xx-xx years of work, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:
1. Strengthen daily management, especially the management of basic work;
2. Increase the training of employees internally, and comprehensively improve the overall quality of employees;
3. Establish a high degree of loyalty to the company, love your job, take care of the overall situation, think of everything for the company, and contribute to the overall improvement of the economic benefits of the company.
4. Strengthen unity and cooperation with various departments and brother companies, create a good seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become an excellent team.
Work plan of clothing store supervisor in the second half of the year 3 We can't guarantee that we will always be the first, but we can bravely strive for the first place. As a clothing store manager, you must first understand the influence (popularity) and market sales of brand clothing, and have a full understanding of the goods and people in our store; This will bring good performance to our store.
As a manager of a store, the manager has an important influence on the inside and outside of the store in any way. As a supervisor, he should at least meet the following three conditions:
1, can you give the clerk a sense of trust?
2. Can it stimulate the work passion of the clerk?
3. Do you have the ability to lead and control?
As a store manager, he not only has a deep understanding of the store style, but also has a clear understanding of the development prospects and knows all aspects of operation like the back of his hand. Shopping malls generally count the sales performance and ranking of each store on a monthly, quarterly and annual basis, and store management must start from the manager; The store manager is the soul of a specialty store and the "helmsman" of the team. Responsibilities of the store manager; Manage the team well and lead the team to do a good job. It's not enough to have you in the shop. As the leader of a clothing store, even if you have good ideas and plans, you must work together with Qi Xin to complete them. There is no "you" and "me" here, only the team; Because we are a big family, we should let everyone actively integrate into this big family so that everyone in the team can work in the best condition.
At the same time, we should enrich our knowledge and have a certain understanding of the brand's fabric, workmanship, style, quantity and price. Only when you understand it can you introduce it to customers and know how to sell it.
We should analyze and judge the brand concept, suitability for people, regional life concept, consumption habits and purchase methods, colors and customer collocation.
In order to improve the performance of the store, the placement and design of clothes in the store is also very important. The goods in the store must be unique; For example, clothes with different colors, styles and prices are placed in different positions; Which are selling and which are selling well; It is the ability of managers to have different effects under what lights. If you want to attract customers, you'd better change the location of goods frequently; It gives people a refreshing feeling and can also improve the turnover rate of goods in the store. There is also how to give goods a reasonable price. Price is the most sensitive topic for customers to buy products. People want to do more with the least money. Many goods have lost a large number of customers because of unreasonable prices, so we use people's shopping psychology to price and understand the strategy. As a merchant, no matter what position, the ultimate goal is to make money, which requires that the customized price must be based on the cost, and the merchant cannot sell below the cost. Therefore, we must do everything possible to reduce costs; Implement small profits but quick turnover.
How to allocate employees, supervise employees, and count the sales and performance of employees. We should communicate with the shop assistants and encourage them, because your recognition and praise reflect their value; When employees have problems, we should find out the root of the problems in time, teach them patiently and encourage them to do better.
Shop assistants should learn to tidy up shops. In terms of inventory, we must maintain sufficient supply of goods, and there can be no shortage of yards or stocks. Shops must keep a clean and comfortable environment. Let the whole shopping mall meet customers in the best condition.
Besides. A person's behavioral characteristics, whether shortcomings or advantages, are the accumulation of life experience from the past to the present. That is to say, behind every characteristic, there are many successful and failed experiences. We should affirm the successful experience, which will lead to "self-confidence" and promote the improvement of "challenge". To be a successful store manager, you must improve your "challenge" in the following aspects. Positive personality, no matter what difficulties you encounter, you should actively deal with them; Take the initiative to face difficulties, do not avoid, do not shirk; Everything should be handled fairly and impartially; Don't be selfish, let the clerk know his own problems correctly. Managers must have a cheerful personality to bring their smiles to work, thus infecting other employees and creating a good atmosphere.
Facing the dazzling array of goods, endless customers and busy staff every day, how to grasp the key points, ensure the orderly operation of the shopping mall, realize the business objectives and maximize the performance in the store requires us to have the spirit of "wolf" and create a better tomorrow.
Work plan of clothing store supervisor in the second half of the year 4 Since I entered the clothing store in XX, I have studied with an open mind, taken my work seriously, summed up my experience and made some achievements. At work, I gradually realized that if you want to do a good job in clothing shopping guide, you have to be strict with yourself. Here, I make a work plan for the second half of 20xx to motivate myself and achieve the following goals:
First, under the leadership of the store manager, unite with the store friends and build a relatively stable sales team with you: sales talents are the most valuable resources, and all sales achievements come from having a good sales staff. Building a united and cooperative sales team is the foundation of our store. Building a harmonious and lethal team in the future work is the main goal of me and all our shopping guides.
Second, warm service. We should face every customer with full enthusiasm. Pay attention to communication skills with customers, grasp customers' purchasing psychology, and serve customers wholeheartedly.
Third, be familiar with clothes. Understand the characteristics of every dress in our store, and fully understand the style, model, color, price, fabric and suitability for people.
Fourth, develop the habit of finding and summarizing problems and constantly improving myself: the purpose of finding and summarizing problems is to improve my overall quality, and I can find and summarize problems in my work and put forward my own opinions and suggestions. At this time, my sales ability will be improved to a new level.
Fifth, according to the sales task assigned by the store, resolutely complete the xx million turnover task assigned by the store, and decompose the task into weekly task and daily task according to the specific situation; Break down the weekly and daily sales targets to each of our shopping guides and complete the sales tasks in each time period. And strive to improve sales performance on the basis of completing sales tasks.
I think the development of our xx men's clothing store is inseparable from the comprehensive quality of all employees, the guidance of the store manager and team building. Establishing an excellent sales team and having a good working mode and working environment are the key to the work.
Work plan of clothing store supervisor in the second half of the year 5 Since I entered this clothing store in xx, I have studied with an open mind, taken my work seriously, summed up my experience and made some achievements. At work, I gradually realized that if I want to be a good shop assistant in a clothing store, I have to be strict with myself. Here, I make a work plan for the second half of the year to motivate myself and achieve better results:
First, under the leadership of the store manager, unite colleagues and build a relatively stable sales team with you: sales talents are the most valuable resources, and all sales achievements come from having a good sales staff. Building a united and cooperative sales team is the foundation of our store. Building a harmonious and lethal team in the future work is the main goal of me and all our shopping guides.
Second, warm service and smile. We should face every customer with full enthusiasm. Pay attention to communication skills with customers, grasp customers' purchasing psychology, and serve customers wholeheartedly.
Third, be familiar with clothes, improve aesthetics and help customers choose goods. Understand the characteristics of every dress in our store, and fully understand the style, model, color, price, fabric and suitability for people. What exactly should I do?
In addition to showing and explaining clothes to customers, shop assistants should also recommend clothes to customers to arouse their interest in buying. I will recommend clothes in the following ways:
1. Be confident when recommending clothes to customers. When recommending clothes to customers, salespeople must have confidence in themselves, so that customers will have trust in clothes.
2, suitable for customer recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual objective conditions of customers.
3. Using gestures to recommend to customers will bring imagination to consumers.
4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending clothes to customers, we should emphasize the different characteristics of clothes.
5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.
6, accurately say the advantages of all kinds of clothing. When explaining and recommending clothes to customers, we should compare the differences of various clothes and accurately tell the advantages of various clothes.
Fourth, develop the habit of finding problems, summing up experience, and constantly self-criticizing and improving: the purpose of finding problems and summing up experience is to improve one's comprehensive quality, to find problems, sum up experience in work, to put forward one's own views and suggestions, and to raise one's sales ability to a new level.
Fifth, according to the sales task assigned by the store, resolutely complete the xx thousand turnover task assigned by the store, and decompose the task into weekly task and daily task according to the specific situation, so that there are clear goals every day and things will be more organized; Divide the weekly and daily sales targets into each of our shopping guides and complete the sales tasks in each time period. And strive to improve sales performance on the basis of completing sales tasks.
To enter a new industry, everyone should be familiar with the product knowledge of this industry, the operation mode of the company and the establishment of customer relationship groups. In the process of sales, there are really many things to learn, such as the knowledge of goods, the collocation of clothes, and the need to understand and meet the needs of customers.