According to the log, you can view two, one is the current work log, under the view menu. The other is the sequence log. Under the folder where the sequence data is stored, the file name is the sequence name, and the suffix is log. It will record all the details of the beginning of the sequence in detail. In addition, if people are nearby when the sequence is interrupted and the instrument has an abnormal alarm, you can click the status button on the dashboard to obtain the specific status information of the instrument at that time.
If the above content still doesn't help you, you can follow the official WeChat of Agilent China after-sales service (micro-signal: A8008203278) on WeChat, and switch to dialogue mode, so that you can directly contact the online WeChat customer service and send the error screenshot to the online engineer for online technical support.