Complaints can be made to the local education department or other functional departments of the government, by calling the local complaint telephone number to report the situation to the Education Bureau, by logging in to official website, the local Education Bureau to make online complaints, or by writing a report.

Complaints about private education and training institutions may be lodged with the local Civil Affairs Bureau and Education Bureau. Complaints about official education and training institutions can be made to the local human resources and social security bureau or the relevant departments of the Education Bureau. No matter what kind of educational institutions have illegal activities, they can report through the platform of Consumer Voice.