Basic elements of effective communication.

The basic problem of communication is mentality.

If you communicate with emotions, it will only be counterproductive. Not only will it fail to achieve the purpose of communication, but it will also cause contradictions between the two sides, and the loss will outweigh the gain. In the final analysis, people's negative emotions are not because their goals have not been achieved! Therefore, it is the most desirable way to find what you really want to achieve and then communicate in a targeted manner.

(2) determine the communication goals from the beginning.

Any job has a specific goal. Without a clear goal, communication will only be ineffective, and communication time will only become unnecessary input cost.

③ Establish a unified communication standard.

Most businesses have their own set of quantifiable standards, and index evaluation without specific data is subjective false evaluation!

4 communicate in a language that the other party can understand.

Especially in cross-departmental and cross-professional communication, the most taboo is to communicate with professional terms within their own professional scope. Communication is not to show how professional your professional knowledge is, so in order to improve communication efficiency and reflect the professionalism of cross-functional communication, please speak in plain English so that the other party can understand without barriers.

⑤ Learn to listen to effective communication.

Everyone is an independent individual, so it is inevitable that there will be different subjective ideas and opinions in communication. But everyone's ideas are not necessarily perfect. Therefore, only when we communicate with each other, we can compare with each other, learn from each other's strong points and constantly optimize the scheme, and finally achieve a win-win situation.

Communication is to make things better.

To be clear, we communicate to make things better! Right? Since you have chosen communication, don't always escape from the status quo in the comfort zone and don't be flexible. Only by constantly facing and solving problems actively can the work be done better and better, and the company can run better and better. And we will have more room for development, won't we?

Second, how to achieve effective communication in classroom teaching

In the teaching process, teachers should clearly put forward and explain the significance and importance of the subject content, and also understand what practical problems can be solved by the knowledge they have learned through life examples, so that they can feel the ubiquitous importance of learning in life and stimulate and cultivate correct learning motivation.

(3) Effective communication skills

Summary of course content "Four Thirteen Tips for Effective Communication"

Summary of the course "Thirteen Skills of Effective Communication —— Lecture 58 of the Forum of Famous Experts";

First, don't complain and complain.

How to improve communication skills and establish good interpersonal relationships? How to solve contradictions and problems through empathy? How to accept the unchangeable and change the changeable?

Empathy, accusations and complaints

The second lesson is that praise can achieve the effect you want.

How to discover people's needs and express praise in time? For those who seem to lack advantages, how can we find their advantages? Facing a person who lives in praise, what should people do?

Keywords: sincere words of praise

The third talk about communication, the first 1 trick: praise should be specific.

How can we achieve concrete and true praise? What exactly is the compliment? What effect can specific praise have?

Keywords targeted concretization

The fourth lesson is the second and third strokes of communication.

How to compare the person who is praised with an excellent person to achieve the effect of praise? What kind of negative form can have the effect of praise? How to express compliments to people you don't know?

Keywords same breath, negative homeopathic praise

Fifth, talk about communication, the fourth and fifth moves.

How to praise with business cards skillfully? How to quickly increase popularity by actively greeting others? How to pay attention to each other's subtle changes and point them out in time to praise them? What should I do if the other person's change is not in line with my own aesthetics?

Keywords business cards, say hello, pay attention to changes

The sixth lesson is communication, the sixth and seventh strokes.

In interpersonal communication, how to maintain proper modesty while being confident? What kind of miraculous effect will the gradually enhanced evaluation bring in communication? How to communicate when the other party shows modesty?

Keywords modesty gradually enhances the gain and loss effect, and breakeven laughs at itself.

The seventh lesson is the eighth, ninth and 10 tricks of communication.

How to communicate carefully and appropriately in public and grand occasions? What is a seemingly negative but positive compliment? What praise methods can keep employees in high spirits? How to find a new way to praise people who live in an environment of praise?

Keywords seem negative, but in fact we must trust * * * and expect favorable comments.

Lecture 8 Communication: 1 1 and 12.

How to quote a third party to praise others? How to praise others by remembering their characteristics?

Keywords indirectly praise the special functions of third parties.

Ninth talk about communication, 13 moving.

How to do what you like, find each other's interests and communicate with each other further? How to make your own demands? How to communicate when the other person's hobbies are different from his own?

Keywords: focus on your own interests and seek common ground while reserving differences.

Lesson 10 Praise for Changing Life

How to put a positive label on people, effectively motivate each other and let others see their own value? In marriage, how should couples find each other's advantages and learn to praise each other?

Keywords negative label positive label married couple

Lecture 11 Praise is an attitude towards life.

How to turn praise into a life attitude? How can we find something beautiful? How to praise them sincerely? What changes will it bring to our lives if we give away roses and leave lingering fragrance in our hands and praise others?

Keywords husband and wife praise life attitude, give people roses and leave lingering fragrance.

The twelfth lecture is very impressive.

How to make a good impression? How can I be comfortable in interpersonal communication? What can I do to make a good impression? How does a smile add color to your image?

Keywords sincere smile value

Lecture 13 "Sword on the Square" in Persuasion

How to turn one's own thoughts into the other's? How to make good use of the right to choose and decide? Are there any ways to get the other party to perform voluntarily? How to ask for help at the right time to narrow the distance?

Change the training effect, self-verification and voluntary selection.

Lesson 14 praise and criticism

How can criticism produce good results? What other principles should we pay attention to when using criticism?

Criticism, rebellion, psychological scapegoat

"Martial Arts" Skills in the Workplace —— The course objectives of effective communication skills training are

1. Deepen students' understanding of communication principles and management communication.

2. Improve personal communication ability and target management ability, and improve professional quality.

3. Have a deep understanding of different communication styles and improve the judgment of others' communication styles.

4. Learn and improve the principles and skills of communication with different customers, such as superiors, subordinates, colleagues and internal and external customers.

5. Improve the ability to build the Tower of Babel within the organization, improve organizational efficiency and build an excellent team!

Li Boqun: The only lecturer in the field of management consulting who has experience in national media, Fortune 500 companies, multinational foreign companies and well-known private enterprises! Graduated from the top journalism schools and business schools in the United States, with a master's degree in mass communication and business administration! Responsible for the global communication of benchmarking enterprises in China, former reporter and editor of national news agency!

He is currently the dean, exclusive lecturer and senior partner of the School of Communication Management of Beijing Tianxia Cutting Management Consulting Co., Ltd.!

Basic principles of effective communication between land and land

1, sincerity

2. Equality and normality

Step 3 be absorbed

4. Ask if you don't understand

These four points are the magic weapon of effective communication, I hope I can help you!

Secondly, many training institutions have the topic of "effective communication". The following are the course contents of "Shenzhen Balanced Wisdom Management College" and "Effective Communication", which can help you understand some skills and methods to achieve effective communication!

The first part is understanding communication.

The meaning of communication

Six Significance of Effective Communication in Enterprises

Six communication channels and the principles of choosing communication channels in work

Excellent corporate communication mode: Motorola &; Toyota

Four common misunderstandings in communication

Three factors affecting communication

Five criteria for evaluating communication effect

Case discussion: mass communication &; Annoying communication

The second part is four kinds of mentality that effective communication should have.

Case study: Mutual birth is in the heart &; The mouth is the door to the soul.

One of the mentality that communication should have-respect, understanding, care, trust and appreciation.

The second mentality that communication should have-luminous body, not black hole.

One of the mentalities that communication should have-focusing on the inside or the outside

The fourth mentality that communication should have-communicating with people who are difficult to communicate is the best opportunity to improve our communication ability.

Case analysis: From a case, we can see the positive and negative effects of mentality on communication.

Part III: Ten points of human nature that need to be known for effective communication.

People want recognition.

People want to be considered as well-intentioned.

People want something in common.

If you want to handle things well, you should handle your mood first.

Emotional account: you can only withdraw it if you have a deposit.

People have two motives for taking action: pursuing happiness and avoiding pain.

There are five levels of human nature: people need high-level appreciation and low-level criticism.

What you give may not be what the other person wants.

Focus on what you want.

Different personalities, different communication.

Case exercise: Experience the wisdom of human nature in communication from ten cases.

The fourth part is fifteen skills that need to be mastered in effective communication.

Create a positive atmosphere

Multi-purpose affirmative words

Three methods of establishing affinity

Three sentences swept VAK

Perceptual response

Hypnotize three "yes"

Unidirectional/bidirectional communication

Clever use of closed/open questions

Ask more questions and listen more.

survey

Four steps of coaching communication

Push the upper pile horizontally and cut it down.

Five-step resistance elimination method

Clever word changes

Experiential teaching

Case exercise: fifteen topic communication exercises, so that students can master communication skills.

The fifth part is the application of effective communication in enterprises.

Common obstacles and communication points in communication with superiors

Common obstacles and communication points in communication with subordinates

Common obstacles and communication points in communication with parallel departments

Case discussion: On-the-spot analysis answers students' communication problems in practical work.

The main points of public speaking: demeanor on the stage &; Golden Trinity Theory

What does the "Seventh" effective communication training include?

The design of effective communication training course includes the following five aspects:

1. Understanding communication: Let students know what are the main factors that affect communication, what kind of communication people like and hate, what are the common misunderstandings in communication, what communication methods are suitable for each situation, and what models of internal communication of world-class enterprises can be used for reference.

2. Mentality in communication: I often say that communication between people is more about mentality than skill. A bad attitude will only be a rhetoric gesture; Because people have strong insight, people will clearly see each other's intentions. If we find that the other person's intentions are not good, no matter how good the other person says, it is invalid. Therefore, before communication, I suggest that people should have a correct attitude, respect, understand, accept and trust, put themselves in others' shoes, pay attention to others, including accepting people who are different from themselves and people we can't understand at all, because everyone has their own growth background, and acceptance and understanding are the premise of communication.

3. Humanity that should be understood in communication: People are very complicated animals, conscious and subconscious, with their own thoughts and emotions, so understanding humanity is a very important step in communication. Knowing human nature will make me more intelligent in dealing with people. This includes the relationship between people's emotions and nerves, and the relationship between people's behavior, emotions and motives. Learning these can help us better understand human nature, understand the communication of human nature and make communication easier.

4. Skills to master in communication: After understanding human nature and having a good attitude, you still need certain communication skills. I'm here to talk about the difference between one-way communication and two-way communication, the difference between open-ended questions and closed-ended questions, how to ask questions, how to listen, how to listen to each other's emotions and motives, how to clearly arrange work with 5W2H, and how to eliminate resistance if affinity is established with the same channel method. These methods are practical and effective.

5. Classroom question and answer: Answering students' confusion in practical work can help students solve practical problems by using what they have learned.