Bank induction training is still very important for new employees, especially fresh graduates. Both work skills and interpersonal relationships need to be carefully studied.
Bank induction training includes image etiquette, professional norms and ethics, banking regulations, marketing strategies and many other contents. But generally speaking, it mainly involves the change of work attitude, the training of work skills and the training of banking business.
First, the change of work attitude.
As a service industry, banks attach great importance to employees' working attitudes and will spare no effort to correct their working attitudes when new employees join the company.
According to previous employee training experience, attitudes and awareness probably include the following aspects:
1, the professional mentality of bank employees
Rigorous and meticulous is the label of banking practitioners. Bank employees basically deal with numbers every day, and it is absolutely impossible to be sloppy.
2. Professional awareness of bank employees
Customer-oriented service awareness, enhance delivery awareness, coordination awareness, reform awareness, cost awareness and quality awareness.
3. Professional ethics of bank employees
Including work loyalty, dedication, sense of responsibility and team spirit, bank employees have their own moral bottom line that they can't touch. Once they cross the line, the consequences will be serious.
Second, the training of work skills.
The job skills training of new employees in banks mainly includes business skills training and image etiquette training. In banks, employee image is as important as business skills.
1. Business skills: including counting, checking, bookkeeping, typing, writing vouchers, mastering basic financial management knowledge, etc. After skill training, there will be relevant assessment, so you must study hard and practice often.
2. Image etiquette: including gfd, etiquette (sitting, standing, walking, squatting, bowing, hugging, common leadership gestures, facial expressions, etc. ), common office etiquette and official social etiquette.
Three. Bank training
1, business training, so that new employees are familiar with and master the main skills and related information needed to complete their jobs, so as to be competent quickly;
2. Introduce the business scope, main products, market positioning, target customers and competitive environment of the bank. Improve the market awareness of new employees;
3. Introduce the bank's security measures, so that employees can understand what security work includes, how to do security work well, how to find and deal with common problems in security work, and improve safety awareness;
Of course, in addition to the above points, it will also involve the cultivation of new employees' interpersonal relationship, expression and communication skills. These are not only helpful for employees' work, but also have a great effect on improving their own quality.
Many people who work in banks are becoming more and more professional and confident in training. The People's Bank of China will hold a national unified recruitment in the middle of this year 10. If you want to attend bank training and become a professional banker, you can do it. China People's Bank is waiting for you in 2020. That's all for today's sharing. I hope it helps you.