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Work summary and plan of property cleaning department
Time flies, time flies. In a blink of an eye, xxxx's work is coming to an end. In this short and busy year, all our cleaning staff have always maintained the style of hard struggle and the spirit of silent dedication, and achieved good results for the cleaning work of xx, which has drawn a satisfactory conclusion for the cleaning task of the whole year. Next, I will introduce the cleaning work of xx Building in 2006.

The summary report of xxxx work plan is as follows.

A, xxxx cleaning work summary:

According to the requirements of the company and the arrangement of the management office leaders, we established various management systems and operating procedures for cleaning in August. There are mainly employee management system, sanitation and cleaning management system, environmental greening management system, employee job responsibilities, cleaning and greening work instructions and cleaning standards, as well as the use of cleaning tools, cleaning supplies and mechanical equipment, and formulated.

Detailed sanitation and cleaning plan and training plan.

1. annual cleaning (cleaning): the rain tower and the glass curtain wall around the external wall of the building were mainly cleaned for 22 times; Cleaning the door glass for 96 times; Cleaning the surrounding floor tiles for 88 times; Cleaning marble walls and floors in public areas of floors for more than 50 times; Wash the bathroom wall and floor for 96 times; Floor vacancy cleaning 12 times; Cleaning the pipes, air outlets and lighting at the top of the public area on the floor 12 times; Glass cleaning at fire stairs 12 times; Dust the pipes, walls and pillars at the top of the garage 12 times; The garage floor was cleaned twice and the accumulated soil was cleaned 48 times; Check the stop rod and stop line 24 times.

2. Complete the disinfection of the building environment: disinfect the toilet for 540 times; Rainwater leakage, sewage well, garbage can disinfection meter 30

Second; Rodent killing and drug release were counted 4 times.

3. In addition to completing the above main tasks, I also helped clean the headquarters office on the third floor for 4 times (including working overtime for 2 times at night); Assist room 4 10 to clean the sanitation meter twice; Assist in handling the sudden leakage of pipeline in Feifei office on the ninth floor.

Event twice.

4. Evaluation period: In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.

5. Staff training: new employees are trained four times a month, mainly on staff management system and cleaning work, and filled in the Training Record Form for monthly staff assessment. Old employees also do some training regularly. The purpose is to make everyone familiar with the company's rules and regulations and clean work flow to ensure the operation of the work.

Safety and health quality meet the standards.

6. Employee management: strictly implement the company's rules and regulations, perform the tasks assigned by superior leaders, and be a good employee.

Training, guidance and supervision of workers. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Insist on holding a staff meeting once a week. The specific content: summarize the work completion this week, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a kind of communication with you at work, the purpose is to let

Employees can enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.

7. Reduce expenditure and generate income: strictly control commodities and minimize the use of commodities according to the company's requirements of reducing expenditure and consumption. In terms of income generation, building cleaners provided X services for house cleaning in order to meet the needs of customers without staff, which once created income for the company.

8. Shortcomings in the work in 2006: Due to the large turnover of personnel, some new employees could not adapt to the cleaning work as soon as possible and could not meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.

Second, the key work plan of xxxx:

Review the past and look forward to the future. In the new year, we will, as always, maintain the previous achievements, keep up with the pace of the company's development, set updated goals for cleaning work, and create better performance for the company. The specific work comes from

1. Strengthen the ideological education of employees, stabilize the staff and strictly control the brain drain.

2, focus on cleaning personnel's business skills, professional knowledge, operating norms and other training work, to develop a detailed training plan.

Plan and implement according to employee assessment standards.

3. Strictly improve the quality and service level of each employee, and resolutely put an end to false personality, which will damage the company's reputation and affect the work.

As an employee.

4. Strictly control materials, reduce costs and improve economic benefits. In terms of cost control, in order to save money, we take the initiative to make suggestions and negotiate with the company's purchasing department. Toilet paper used in the bathroom has changed from the original cost of 1 15 yuan to the current price of a box in 95 yuan, which saves 20 yuan. According to the usage, it will save more than 3000 yuan every year. Therefore, we will reduce the cost of other materials. In terms of income generation, we will build more customers.

There is X service to provide indoor cleaning, which doubled on the basis of last year, generating income for the company.

In the future work, I will drive all the cleaning staff of the building to carry out all the work smoothly in the coming year with tenacious fighting spirit and practical work style. At the same time, I also hope to play my own waste heat in the company for xx property.

Work hard for a better tomorrow.

Xx building management office cleaning department: xx

Xxxx,xxxx,xx,xx

Description:

1. Make plans according to company system documents and signed cleaning contracts.

2. If the description of "project, frequency and standard" in the above table is inconsistent with the terms of the cleaning contract, the higher standard shall prevail.

3. Cleaning procedures and specific operating standards shall be formulated separately for each project according to this plan and the characteristics of the project.

4. Please ask the environmental supervisor of each project to conduct daily inspection according to the contents in the above table, and the project leader will conduct weekly spot check. 5. The Quality Management Department will conduct cleaning inspection according to the contents of this table in the monthly quality inspection.

XX property management co., ltd

20 12 1 month

20 15 year work plan of cleaning department

20 15 is a year full of challenges and pressures for the property cleaning department. With the increase of the number of community owners, the comprehensive decoration and operation of shops will inevitably bring new service quality and service requirements. According to the new actual requirements and expectations of the owners, the property cleaning department will, as always, do its job well, firmly establish the service concept of "owner first, service first", and at the same time open up working ideas to continuously improve the service skill level and management level of the entire cleaning team. Make the following plans for the work of property cleaning department 20 15:

First, improve the management system and refine the work standards.

20 15 will revise and improve various management systems and work standards on the original basis. Cultivate employees' consciousness and self-discipline, further strengthen the management of people, and refine and quantify various work standards. On the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it is convenient for the assessment and supervision of cleaning staff. In the work, it is more conducive to the future work to continue to adhere to the policy of "fixing people, posts, time, standards and tasks" and take effective measures to optimize the personnel structure.

Second, do a good job in recruitment and optimize the labor force.

With the delivery of the house purchased by the Housing Provident Fund Group, the second building and one unit of 20 15 will enter the full renovation period, and the Haiyuan Club of the company will be renovated and opened soon. Timely replenishment of personnel will be the basis of quality and quantity of daily tasks. The cleaning department recruits 1 to 2 people according to the actual workload. At the same time, we should always care about the lives of employees, grasp the ideological trends, understand the work needs, and resolve internal contradictions. Pragmatic, diligent, willing to work, stabilize talents, dismiss and optimize employees who are old, weak, lazy and disobedient to work arrangements.

Third, strengthen technical skills training and improve professional quality.

Employees of the cleaning department should be trained in various rules and regulations formulated by the company and cleaning theory knowledge, so that employees can master cleaning knowledge and meet the requirements of cleaning work. While carrying out theoretical knowledge training for cleaning personnel, we should combine theory with practice, focusing on training cleaning tools, the use and distribution of materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures. The annual departmental staff training plan shall be no less than 10 times.

Four, the implementation of responsibility management, do a good job in daily work.

Clean the corridors, roads and squares of the community twice a day, and focus on cleaning the platforms on the fourth floor and the top floor every week.

Clean 1 time to ensure that there are no scraps of paper, garbage and sundries. Clean corridor lights, glass windows, fire doors and other public facilities 1 time every month to ensure no obvious stains and dust; Centralized cleaning and removal of garbage once a day to keep the trash can clean and odorless; The underground parking lot should be managed by designated personnel to ensure clear signs and clean ground.

Five, strengthen safety education, enhance safety awareness

The cleaning work is complex, the working environment is uncertain, and the safety hazards of the operation are correspondingly increased. Clean and safe operation has also become the top priority in our work. We will strengthen safety education and management, and train employees in safe operation and cleaning precautions. We should not only realize the post safety of our own work, but also understand other safety problems and be able to deal with them. Let employees know the importance of safety and nip all kinds of dangers in the bud.

Six, strengthen greening management, regular prevention and control of pests and diseases.

Water, fertilize and spray the flowers and trees regularly to prevent the occurrence of pests and diseases. At the same time, according to its growth, it should be pruned in time to keep the ornamental effect. Kill rats, mosquitoes and flies regularly. And the elevator is cleaned and disinfected to effectively prevent the breeding of harmful organisms.

Seven, improve work efficiency, accept temporary work.

On the basis of daily cleaning, it is necessary to do a good job in flood control in rainy season, and arrange personnel to clean up the garbage and silt at the rainwater leakage place irregularly to prevent rainwater from silting due to sewer blockage. In winter, we should make a good snow prevention plan to ensure that the snow removal around the snow and indoor anti-skid work are handled in time. 20 15 will carry out a comprehensive "pioneering" cleaning work on the floors of 1 unit 2, so as to prepare for the owner to take over the building at any time. For the temporary work arranged by the company leaders, the quality and quantity should be guaranteed without discount.

Eight, rational use of resources, reduce work costs.

Strengthen the management of materials and cleaning tools, so that whoever uses them is responsible, and the cleaning tools are replaced with old ones to prevent waste. Repair old tools, save unnecessary expenses for the company, and strive to achieve the best results with the lowest expenses.