The management rules and regulations of the nightclub superior are 1. Explain the work situation and matters needing attention to subordinates every day. 2. Correctly convey the instructions of superiors and carry them out. 3. Do a good job in horizontal contact with relevant departments according to working procedures, and put forward the requirements for defining disputes between departments in a timely manner. 4. Grasp the liquor inventory and control the liquor. 5. Work out the job description of the direct subordinates and define the work of the direct subordinates. 6. Arrange bartenders and waiters to take shifts, and supervise in the process of serving guests, so as to provide high-quality wine service for guests. 7. Accept the rationalization suggestions reported by the lower-level employees and handle them according to the procedures. 8. Formulate the post skill plan of subordinate employees, and assist the training department in implementation and assessment after approval. 9. Patrol and supervise the service process of waiters and bartenders, check the preparation before class and the finishing work after the bar closes. 10. Keep abreast of the use of tableware and utensils in the bar. 1 1. Control the state of the bar, sanitary conditions and the integrity of hardware facilities, and solve problems in time when found. 12. Authorize direct reports when necessary. 13. Listen to the reports of direct subordinates regularly and evaluate their work. 14. Deploy the posts of junior employees according to the work needs, report to the immediate superior for approval before implementation, and transfer them to the Human Resources Department for filing. 15. Fill in the fault list and reward list of direct subordinates, and follow the procedure according to the authority. 16. Control the guest status in the service area, solve the problems raised by the guests in time, and properly handle the guest complaints. 17. Get to know the guests and establish a good relationship with them. 18. After the business is over, check the bar and service desk and do a good job in the aftermath. 19. Fill in the business report and various bills of lading. 20. Make a ruling on the disputes in subordinates' work in a timely manner. 2 1. Report to the immediate superior regularly. 22. Care about the thoughts, work and life of subordinates. Leadership responsibility: 1. Responsible for the discipline, work order and overall mental outlook of subordinates. 2. Be responsible for the influence of nightclubs on hotels. 3. Responsible for the correct implementation of nightclub workflow. 4. Be responsible for supervising and inspecting the implementation of various rules and regulations of nightclubs. 5. Be responsible for the security of hotel secrets managed by nightclubs. Major forces: 1. Have the right to suggest the deployment of subordinate posts. 2. Have the right to supervise, inspect and assess the work of lower-level employees. 3. Have the right to adjudicate the work disputes of junior employees. 4. Have the right to suggest rewards and punishments for junior employees. 5. Have the right to assess the business level of lower-level employees. Jurisdiction: 1. Employees of nightclubs. 2. Places, facilities and equipment owned by nightclubs. 3. nightclub health responsibility area. 4. Tableware and wine set belonging to the bar. Code of conduct for bar staff-work attitude 1- complete all work correctly and timely according to the bar operation rules; 2. Employees must strictly carry out the tasks assigned by superiors; 3. They should be serious and responsible, hospitable, friendly, modest and prudent, and behave steadily; 4. Don't argue with the guests at any time; Always remember that the guest is God; If you encounter problems that cannot be solved, you should report to your immediate superior in time; 5. Employees should make all preparations before going to work, and must not leave their posts or leave early during working hours. Never answer personal calls unrelated to work during office hours, and special handling can be made in case of emergency. 7 Chatting, smoking and doing things unrelated to work are forbidden at work. 8 It is forbidden for internal employees to fall in love and play with friends. Once found, you will be fired immediately! 9 Use polite language in hospitality and standing service. Employees are not allowed to leave their posts without approval during working hours. 10 employees must go to work according to the shifts arranged by the department head, and seek the approval of the management if it is necessary to change shifts. Supplement 2 Uniforms and Badges 1 Employees' uniforms are issued by the bar, and employees are responsible for taking care of their uniforms. It is forbidden to leave the bar in work clothes except for work needs. If it is damaged or found, it will be punished or compensated. All employees should wear badges as part of their work clothes, and RMB 65,438+00 will be deducted without badges. If the badge is lost or damaged (it needs to be reissued), 1 yuan will be deducted. Employees should be smiling. Dignified and steady 2 employees' work clothes should be kept clean and tidy at all times 3 male employees should shave their faces, and their hair should not go through their ears and collars 4 female employees should comb their hair and paint light makeup 5 male employees should wear black leather shoes, slippers and sandals are prohibited 6 fingers are smokeless, and all kinds of odors 7 employees' nails should not be too long, and female employees can use colorless nails. The following 1 problems are solved in the workplace. Cash or articles found shall be immediately handed over to the manager on duty and recorded in detail. If these items are unclaimed within three months, the top management of the bar will decide to dispose of them. 3. 5. The management of the bar articles that will be regarded as theft (including the articles issued to employees for use are all bar property), whether it is negligence or intentional damage, the parties must compensate as appropriate. If employees are found to have stolen or misappropriated, the bar will immediately dismiss them and deduct the deposit according to the seriousness of the case, and six employees will be handed over to relevant departments for handling. They must go in and out through the designated staff passage to supplement the management system of the front desk and bar. 1. It is strictly forbidden for front desk and bar staff to leave their posts without authorization during work. If there is any violation, 2. Cashiers, waybill clerks and bartenders who are unskilled in their work, make mistakes in working procedures or cause complaints from guests, thus causing economic losses to the enterprise, shall be fined above 20 yuan. 3. It is forbidden for the front desk and bar staff to carry a large amount of cash during work (no more than 10 yuan/person). Under special circumstances, they need to ask the manager. Needless to say, once it is investigated, it will exceed the prescribed amount. The excess shall be confiscated, handed over to the financial department, and the parties concerned shall be held accountable and fined. Four, it is strictly prohibited for the cashier to misappropriate public funds or lend them privately (with the permission of the boss), and the offender is hell to pay. Fifthly, the person who lost the bill will compensate the economic loss if he lost the bill or entered the wrong consumption item. If files are lost five times a month (or more than five times), they will be transferred from their posts. 6. The document deliverer missed or mistyped the document number, and fined 5 yuan/time. 7. If the document delivery personnel delete the consumption items for some reason, they will be fined more than 10 yuan. If they delete it more than three times a day, they will be given a serious answer. 8. The bar staff will make a detailed inventory of the goods and drinks in this bar every day. Ensure that the daily settlement is consistent with the accounts. If there is any loss, find out the reason, investigate the responsibility and compensate according to the price. For unknown reasons, hell to pay. 9. The bartender will check the goods and drinks from time to time, and report them in time if they are found to be deteriorated, expired or damaged. Commodities and drinks sold should be sold in accordance with the first-in-first-out method, and the waste caused by artificial expiration should be resolutely put an end to. 10. When the waiter fills in the document incompletely, changes it or places a wrong order, he must ask the manager to sign it on the same day. If there are unsigned documents, a fine of more than 5 yuan will be imposed. 1 1. For the invoice management at the front desk, we must strictly implement the issuance registration procedures stipulated by the company to minimize the use of invoices. It is strictly forbidden to sell invoices without permission. Once investigated, we will be severely punished. 12. All other personnel are prohibited from entering the front desk and bar (except managers and financial personnel), and offenders will be fined 10 yuan/time.