Every beauty salon attaches great importance to the pre-job training of new employees, with the emphasis on indoctrination. In fact, training is a big part of beauty salon culture construction. During my one year as a beauty lecturer, I completed the training for freshmen quickly and effectively. This year's work is summarized as follows:

First, conduct cultural training for employees.

Beauty salon culture itself includes four aspects: concept culture, system culture, behavior culture and material culture, which can make employees have a more comprehensive understanding of all aspects of beauty salons. In addition, beauty salon culture is a long-term accumulated value concept and behavior system recognized by beauty salons. Teaching them beauty salon culture can make them quickly integrate into beauty salons.

Second, the shortcomings

1. Time investment: I didn't arrange special time, but I did some related training unconsciously and didn't rise to a certain height. In the later work, it was not followed up in time, and the cultural work of the beauty salon was simplified as soon as it was finished.

2. In form: no normative text or lecture notes were produced, but some lectures were given in a unconstrained manner. At the same time, there is no specialized beauty salon cultural work department, only some staff or administrative staff work part-time, and there is no systematic study on beauty salon cultural work.

3. Content: mainly read some of my slogan ideas to employees. Everyone has never understood the importance of these contents to their future work, nor can they understand the concrete embodiment of these ideas in their work. Even if there is real cultural training, it is limited to the constraints of behavior and system, and the key point is what can't be done. The real core part of beauty salon culture has not been highlighted.

Third, several details that need to be paid attention to when preaching beauty culture

1, highlighting the role of culture and the focus of cultural construction, so that everyone can have a more systematic understanding of the culture of beauty salons at the first time, and establish their awareness that they must be consistent with beauty salons in their actions and thoughts. This work must be completed by a senior employee who understands the development course, strategic thinking and essence of beauty salon culture, including the development course, the core of beauty salon culture, some behaviors, institutional culture and effective cultural construction methods and carriers.

2. Many employees of large and medium-sized beauty salons still don't know the appearance of the top management of beauty salons after working for two or three years, let alone the attitude and thoughts of the top management of beauty salons towards employees. If employees are allowed to meet with the senior leaders of beauty salons on the first day, the newcomers will have a natural sense of closeness to the beauty salons and their leaders, and establish a sense of serving the beauty salons at the first time.

3. Prepare an excellent study text and an employee handbook that comprehensively introduces all aspects of beauty salons, so that employees can learn anytime and anywhere, adjust and restrain their thoughts and behaviors.

4. Dynamic information control. Interact with new employees every once in a while, such as seminars and questionnaires for some employees, to understand the problems encountered by employees in the process of integrating into beauty salons, and provide targeted help and education.

Four, the main content of beauty salon cultural knowledge training

1, the main ideas and supporting measures of how to treat employees in beauty salons, such as how to treat employees in beauty salons, what welfare measures are available, what environment is created for employees to realize their personal values, and personal development prospects in beauty salons.

2. Highlight the cultural vision, strategy and core values of beauty salons.

3. Famous stories and cases happened in beauty salons, so that everyone can learn the culture of beauty salons in an immersive way.

4. The importance of culture to the development of beauty salons and the methods and importance of keeping consistent with beauty salon culture.

5. Code of conduct for beauty salon employees.

extreme

20XX years have passed. This year, I have been busy studying and exercising myself, and I have made some achievements, developed many new customers, and my performance has been greatly improved compared with last month. I also have some shortcomings in this year's work, such as not being sensitive to the psychological changes of customers and not being able to meet their needs in time. The root of this problem is that my experience is not rich enough, I have received less exercise in beauty salons, and my ability to judge customers and deal with emergencies is still weak.

Although the beauty salon is very busy every day, I will find problems in time, find problems and solve them in time. If I can't solve it, I will consult my colleagues and superiors in time. In this process, I feel that my ability has been improved and exercised. Of course, because I have been in the beauty salon for a long time, I will inevitably feel slack in my work, my enthusiasm for work is not high enough, I have not taken the initiative to develop new customers, and I am not confident enough when I do sales, so I can't talk about big orders and communicate with customers. I feel that my professional knowledge and professionalism need to be improved, especially my knowledge of beauty salon products and the mastery of beauty technology are not skilled enough. Next, I will study hard the product knowledge and new professional technology of beauty salons to improve the quality of customer service.

In the next 20XX years of work, I will continue to work hard, constantly set new goals for myself and constantly surpass myself. Only by being strict with yourself can you become a qualified beautician. After all, I am still young and need to work harder. This is a moment of struggle in my life. After this age, I have no energy and ability to work hard. I will take advantage of my young efforts to create a blue sky of my own!

Tisso

Time flies like a blink of an eye. From the blink of an eye to the end of 20XX years, in the coming year, on the whole, I am quite satisfied with my work. First of all, I know my job responsibilities, go to work on time according to the relevant regulations of the store, and don't be late or leave early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship. In addition, the relationship with customers is also handled properly, neither snubbing customers, but also doing their own job. As a beautician, I want to sum up my work experience in the past year:

Good service awareness is the most powerful sales tool.

(1) Smile service: It can give the other party a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a relaxed and happy mood for customers.

(2) Family service: The beautician should always stand in the customer's position, think about what the customer thinks, eliminate their inner worries and doubts as much as possible, and give the customer a feeling of being at home.

(3) Value-added services: try to provide value-added services to customers, so that customers can truly feel the value for money.

Second, fully displaying your good personal character is a solid step towards your success.

(1) With good work habits, customers will accept you easily and quickly, and then she will agree with your products and accept your services.

(2) Have a correct aesthetic view, appreciate and praise customers, and let customers accept you and your products and services with satisfaction and pleasure.

(3) At work, fully show your good mental outlook to customers. Bringing emotions to work is a taboo. Clean, dignified and generous dress is also an aspect of your good mental outlook.

Third, to become a qualified beautician, you must have certain theoretical literacy.

Understand the basic physiological knowledge, nutrition, cosmetics common sense and psychological knowledge related to their jobs; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, realistically answer various questions raised by customers, and constantly improve their appreciation ability, so as to serve customers at a high level.

Fourth, superb technical literacy.

Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a painting conceived and carefully drawn by beauticians. Therefore, beauticians should not only have profound artistic accomplishment and correct aesthetics, but also master superb beauty and skin care skills and accurate methods. Only in this way can we take the initiative in beauty service.

V. Personal appearance of beautician

A beautician's personal appearance must meet the professional needs. Personal appearance can make customers have a good first impression on you and help you communicate with customers better.

(1) Dignified appearance: When sitting, standing, walking, walking and going up and down stairs, always remind yourself to stay upright. This can give customers a good feeling of spiritual progress. At the same time, women have balanced, upright, flexible and elegant manners, and often become the object of envy.

(2) Generous appearance: To sum up, elegant and generous makeup can give people a fresh and natural feeling, so that customers can enjoy the services brought by beauticians with a relaxed mood. At the same time, it also embodies the unique female beauty of beauticians.

(3) Cheerful image: Cheerfulness here refers to sincere, optimistic and confident attitude, not casual, noisy and grandstanding.

The intransitive verb 20XX annual work plan

I will continue to learn and strengthen from the following aspects:

(1) Basic knowledge: skin structure, female physiological cycle, human organs, etc.

(2) Product knowledge: product structure, product category, product composition, product efficacy, product selling point and product culture.

(3) Beauty skills: basic massage, nursing, manipulation, use of various instruments, nursing process of various parts and product allocation.

(4) Sales skills: etiquette reception, psychological communication, finding needs, judging customer types, answering customer questions, closing skills, etc.

(5) Work system of beauty salons: morning meeting process, attendance, responsibilities, salary, answering phones, sending cards and collecting money.

The year 20XX is coming to an end, and we will usher in the year 20XX. I hope that the next year will be smooth sailing and the financial resources will be rolling in, and I also hope that the company can do better and better.