I. Job responsibilities

1, responsible for the daily cleaning and care of facilities and equipment within the jurisdiction (indoor and outdoor).

2. Obey the work arrangement of the superior leader and finish the work on time and in quantity.

3. Actively participate in the training organized by the department and put it into practice according to the standard operation.

4. Strictly abide by the safety regulations of work instructions.

5. Assist and cooperate in finding problems in safety, engineering and customer service, and report them immediately.

6, prevent and discourage the destruction found within the jurisdiction.

7. Complete other tasks assigned by superiors.

Second, the general operating procedures and principles

The general principle is: from the inside out, from top to bottom, from left to right, easy first, then difficult.

1. The procedure of sweeping the floor and mopping the floor is: from the inside out, start from the edge first, and then clean from the middle.

2. The plastering procedure is: from top to bottom, from left to right, and then clean the corners.

3. Replacement of garbage bags: indoor and outdoor garbage should not be more than 2/3 full. In case of odor, uncleanness and damage during the day, garbage bags should be replaced in time.

4. Dust pushing: operate in a straight line along the ground.

Three. Matters needing attention in cleaning process

1, the expression is kind, warm and always smiling; When cleaning in public areas, you should wear a smile on your face, and your eyes should not be dull, look around or listless.

2. Keep your mouth clean; Speak clearly, articulate clearly, and don't talk loudly, swear words or impolite words; You can't communicate in your hometown dialect at work. Speak mandarin. If you meet a car owner who speaks his hometown dialect, you can communicate with the car owner in his hometown dialect. Don't eat smelly food before going to work. No matter whether the host or the visitor has any questions, you should answer them and learn to refuse impolitely.

3. Courtesy: Greet colleagues at work, greet the host and leader or nod and smile at work in time; Walk steadily, don't run and jump, don't talk loudly, and don't say anything irrelevant to the customer's work. When taking the elevator with customers, take the initiative to let customers go in first.

4.gfd: Keep a good mental outlook and a happy mood to work every day. Keep your face clean, your hair neatly combed and your clothes dressed according to company regulations. You must wear the latest work clothes, not in season. At the same time, it must be kept clean and tidy, without peculiar smell, obvious marks, breakage and buttons. Uniformly wear a badge on the left chest, leaving no nails. Women should try to wear light makeup. The hair on the forehead should not exceed the eyebrows, and the hair on the back of the head should be coiled up. Men should not grow beards and their hair should not be too long.

5. When cleaning indoors, you are not allowed to browse customers' belongings at will, and you are not allowed to use customers' belongings, such as telephones, computers, toilets, etc. Pay attention to communication with customers and work efficiency; When cleaning outdoors, pay attention to the cleaning posture.